Vehicle was in motion on a city street on 12/24/18 when the entire system (engine, electrical etc.) completely quit. I was near a stop light, so I stopped and restarted the engine and resumed travel. On 12//27/18 I was in motion in a parking lot and the entire system failed again. At this time no systems were operable including lighting and the vehicle did not immediately restart with the ignition key. After approximately 5 minutes the vehicle responded to the ignition key and restarted. I took the vehicle to a Toyota dealership and they did a diagnostics test. No issues were found during the test and they were unable to duplicate the complete system failure. They did and audio system update and I picked the vehicle back up on 12/28/18.
2014 Toyota 4Runner owner complaints
76 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 5 complaints shown
I have been having issues with my radio/backup camera system freezing and restarting since I purchased the vehicle in 2015. I have now had my passenger front door actuator go out last month. This is a huge safety concern and inconvenience.
Power door lock actuators are malfunctioning on front doors. Also, the radio/navigation system locks up multiple times on any given day.
The automatic door locks do not function properly and will not lock or unlock without manually flipping the lock or forcing the key to unlock it. This is a safety concern because if this vehicle was to be in an accident, it would be difficult to get a person in or out of the vehicle quickly and safely. Any instance in which someone may need to get in and out of the vehicle quickly the failure of the locking mechanism could possibly result in a catastrophe.
This complaint relates to a defect in the Toyota entune premium audio system with navigation. Audio software version 0101a5. Unit is produced by panasonic. Model 57080. The system randomly and without warning "freezes" thereby preventing the driver from lowering or muting radio volume. The volume cannot be lowered or muted until the vehicle is stopped, and the ignition is turned off. The reverse safety camera will not activate when the head unit is in its "frozen" state. Toyota motor sales usa entune support department has been contacted about this issue, and I have a case number. They have not been able to provide any fix for the issue other than to contact dealer. Dealer states radio unit is defective, and I must pay out of my pocket to replace. A Toyota tsb exists to address this precis
other 5 complaints shown
Three of the four locks do not work on a consistent basis. My car got broken into because the locks don't work. I just replaced three of the four locks for around $1,200.00. Neither the key fob nor the actual key would open the doors on the vehicle. This is an extreme safety issue in case of emergency, and it really makes me mad. It is a well-known defect which is commented on countless vehicle websites. There were no warning messages, the locks just stopped working.
My vehicle is in good to very good condition except that the frame is defaults and excessively rusted and will not pass another inspection, it's very similar to the 2000 tacoma that had the frame recall. We have owned six toyotas and what to believe that you will stand behind your product. I am aware of an acquaintance in augusta maine that you helped by replacing the frame and he paid $1000 towards the expense. I am just an average consumer pleading for your help. I can provide additional documentation.if needed. Your help would go s long way to purchase future toyotas and promote your brand with several hundred coworkers as well as family and friends. Please help.
Received notification about a recall regarding fuel pump. Contacted centennial Toyota 6551 centennial center blvd. Las vegas 89149 on monday august 10, 2020 and was advised that they needed to order parts and that they would contact me for scheduling an appointment. Three weeks later on august 31, 2020 I called centennial and requested the service manager to inquire of status on parts in which he stated parts are not in and that "I" should call back in 2 weeks. As of this date september 17, 2020 I have not received a call from centennial Toyota.
My wife was driving the expressway, when she heard a loud explosion and shaking of the vehicle and wind coming from the sunroof. The sunroof had exploded and remaining glass was pointed away from the roof. The visor for the sunroof was closed. Temperature about 90f and no clouds, time of day about 6:00pm. She was driving about 60 MPH.
Left rear Brake Caliper Failure, Both Front Struts and both rear shocks were worn out per dealership. Had to replace all above.
steering 3 complaints shown
Vehicle handles poorly,worse above 55 MPH,raining,or windy. Vehicle wanders and requires constant course corrections to stay in lane. Tires are feathering on outside edges and are prematurely worn out at under 10,000 miles. According to Toyota everything is perfect. *tr
Steering wheel vibrates, flutters at highway speed. Most noticeable driving over 60 MPH. *tr
The steering became almost unresponsive and I could not turn the steering wheel while driving. I brought it to a repair shop and they said the intermediate steering shaft and u-joints were rotted out and rusted to where it seized up. The vehicle only has 55k miles on it and I don’t live by the ocean. The parts were repaired by a shop and steering feels like new again. Had this seized up on the highway or at high speeds it could have been very bad. There were no warning lamps or issues with steering before
body 2 complaints shown
Greatly reduced safety in frontal impact during an accident due to corroded frame components caused by factory installed foam pieces that retain rain water. This problem has been noticed, personally by me, on multiple Toyota 4runners of model years 2014-2016 so far. The corrosion damage on my vehicle makes me feel unsafe while driving to work and not adequate to be towed from the front hooks incase of an emergency. I tried to bring this concern to a local Toyota service department and that was of no help. Images are attached below that show how the factory foam pieces surrounding the radiator and its "shroud" have caused a highly concerning amount of rust on the vehicle's bumper and frame support members. These foam pieces get wet from driving in the rain and retain the water
The moon roof glass shattered while driving at 70 MPH on an interstate highway. There were no other vehicles in front or beside us. There was a loud sound that was like a gun shot. Opened the cover on the moon roof and noticed the glass had shattered. Shortly there after several large parts and numerous smaller pieces fell down. The remaining section of glass was bowed up.
airbags 1 complaint shown
Curtain shield airbags I have received 2 recalls on this car both times I call the Toyota dealer and they say they do not have the parts to fix it
engine 1 complaint shown
My exhaust pipe rusted apart after the muffler causing the hot exhaust to expel upward and melt a rubber grommet on the floor. Then it proceeded to shoot into cargo area, melting the carpet backing and Styrofoam pad and insulation under the cargo area carpeting. This happened on an 11 hour road trip with the cargo area full of vacation stuff. I'm concerned about this being a potential fire and carbon monoxide issue.
visibility 1 complaint shown
Mold in brand new Toyota 4runner HVAC making me and my family ill Toyota appears to be aware of the problem, and ignoring it, at both the dealership and national headquarters, appears to be a problem in both new and older Toyota's numerous online complaints of the issue. Florida attorney general has investigated similar issues. Numerous online complaints and numerous litigation on the problem. *tr
cruise control 1 complaint shown
Tl* the contact owns a 2014 Toyota 4runner. After placing the shifter in the reverse position, the vehicle suddenly experienced unintended acceleration. While driving in reverse, the vehicle accelerated to 20 MPH before crashing into a second vehicle. During the incident, the brakes would not stop the vehicle. A police report was filed and there were no injuries. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 32,000.....updated 02/06/17 *bf consumer stated crashed into third vehicle. Updated 8/30/18*jb
suspension 1 complaint shown
The vehicle is equipped with the x-reas system which inter links the struts on opposite corners of the vehicle to provide flatter cornering. Toyota says the system should last well over 100,000 miles. But there are numerous complaints that the shocks start leaking from the center joint at less than 50,000 miles. Leaking shocks need to be replaced as a full set of 4. The cost for this repair is prohibitive, in excess of $3000 currently. Loss of shock performance can cause excess bounce and sway, potentially causing a crash