TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
full bulletin at NHTSA ↗2014 Toyota Highlander steering problems
moderate 4 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
Complaints
4
Recalls
0
Avg fix
$700
When does it fail?
Of the 4 steering complaints filed for the 2014 Toyota Highlander, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 17 model years of Toyota Highlander we track for steering problems, this one has the fewest owner complaints on file (4).
No new NHTSA steering complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
full bulletin at NHTSA ↗Region Letter: Two coolant hoses attached to the heating system water pump could be incorrectly positioned allowing the steering intermediate shaft to contact the hose(s). If this occurs, the coolant hose(s) could become damaged over time, and a coolant leak could occur.
full bulletin at NHTSA ↗Dealer Letter: Two coolant hoses attached to the heating system water pump could be incorrectly positioned allowing the steering intermediate shaft to contact the hose(s). If this occurs, the coolant hose(s) could become damaged over time, and a coolant leak could occur.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
Steering column locked on several occasions while driving. Electrical systems blink on and off. Exactly as described in NHTSA recall #15V144000 and as far I can tell the exact same part number.
My Toyota highlander 2014 has a huge security and safety issue. Its steering wheel jammed and it become completely disabled while I was driving and the engine wont start again. It has the following messages in the dashboard. 1- 'eps failure. Steering wheel is harder to turn'. 2- 'the engine has stopped. Please put the shift lever to p'. 3- 'trac off' 4- 'brake override system failure'. My car…
Had steering trouble with your 2014 Toyota Highlander?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2014 Toyota Highlander?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Based on the 4 complaints filed, steering issues most often appear around 36,667 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Toyota/Highlander.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.