Audi factory car jack failure. My vehicle was stationary in my driveway. I was using the factory provides car jack to left the right rear wheel in order to replace a flat. I used the jack as instructed. However, as a precaution, I placed an a jackstand under the car as an addition. With less than a second after removing my hand, the factory jack snapped and broke. Fortunately I placed the jackstand underneath my car. I nearly avoided serious injury. Had I moved any slower, my hand and body would have been crushed because of the factoru car jack's failure. I looked at the jack and a key component suffered a catastraphic failure, snapping in two. Audi should not provide a jack that cannot support the weight of a SUV. I couldve been seriously injured.
2015 Audi Q7 owner complaints
44 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
Gas pipe above the engine popped when trying to start the car and all the gas leaked out. Might have caught on fire if the engine was hot.
Code P00455 check engine light. When I fuel gas tank, fuel pours out from driver's side. Fuel fill is on passenger's side of car.
After buying my new 2015 Audi q7 on 9/27/14, I started experiencing hesitations when pulling out into traffic from dead stops. The very first time it happened I was in the median of a 4-lane highway waiting to turn left into traffic. I pressed the accelerator it started into the lane of traffic then stopped. I sat there for about 2-3 seconds before it took off. I expected to get hit. It wasn't the gas nor me. I have been driving for 38 years and driven over 20 vehicles and have never experienced this before. It continues to happen randomly and always unexpectedly sometimes 1 time a week sometimes 3 times a week. The hesitation is as much as 3-4 seconds. On 4/18/15 I brought it in to Audi of new orleans. They called stating that they could not duplicate the problem and to come pick it up. I
Tl* the contact owns a 2015 Audi q7. The contact received notification of NHTSA campaign number: 17v298000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The flow Audi of charlottesville dealer was contacted and refused to do the repair due to them stating Audi the manufacturer had not informed them how they would be compensated for the work completed. The manufacturer was informed of the dealer's refusal and informed the contact that, by law, they had to send out the letters, but could not force the dealer to perform the repair. The contact had not experienced a failure. Parts distribution disconnect.
brakes 2 complaints shown
Problem is the brakes. Six months after purchasing this SUV, the brakes started to squeak a little when I slowed down or stopped. It would come and go, about 2 months after, it happened more often, but I waited since I had a maintenance coming up. I took it in for maintenance about 5,000 miles, mentioned it to the service attendant and he told me they would check. I picked up my Audi I was told they did not find anything wrong with my brakes. At that time the attendant mentioned that other q7ʻs had something going on with the brakes, but not my q7. I did not hear it for a couple weeks and then it started up again and off and on. Finally, it got so bad I took it in on oct 24, 2016, they called me to tell me that they could not find anything and I insisted there was a brake problem
ABS sensor failed. Caused the warning lights to come on showing failure. The rear brakes locked up in an intersection as a result of sensor failure and I narrowly avoided a serious accident. This has happened twice. Each time when a sensor failed.
body 2 complaints shown
I was driving on the highway and put down the driver side window to let air into the vehicle when I heard an explosion. The sunroof shattered in place and then as I was still driving the broken glass was falling into the interior of the car.
The contact owns a 2015 Audi Q7. The contact stated while driving approximately 40 MPH and making a left turn, water started leaking from the firewall on the driver's side, and the accelerator pedal became wet. The contact stated that her foot slipped off the pedal and she nearly lost control of the vehicle. There was no warning light illuminated. The contact stated that water had been leaking on the driver's side and on the passenger's side foot well for over a year. The contact stated that she had contacted an unknown dealer and was informed that water was leaking due to A/C condensation. The contact stated that the failure had been reoccurring intermittently, and would cause her foot to slip off the pedals. The vehicle was not diagnosed nor repaired. The manufacturer was informed of th
powertrain 2 complaints shown
The front differential failed while driving through a busy city intersection. After coasting to a stop and pushing the vehicle out of the road, none of the forward or reverse gears would engage. Towed the vehicle to the dealership, who is ordering a new front differential from germany.
The vehicle has experienced increased motor oil consumption in the last two months . The vehicle has used about 3 quarts of oil in less than 2,000 miles. I was told at the Audi of riverside dealer that this common. The vehicle had 98,000 miles when the problem first occurred. Has happened again and it's only been driven 2,000 miles since more oil was added.
airbags 2 complaints shown
The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The vehicle's front end was caved in which caused damage to the radiator and brake line. The contact had a concussion and bruises on the upper chest due to the seat belt and whiplash. There was no medical treatment at the scene, but the contact did go to the hospital the next day. A police report was filed. The vehicle was towed to a tow yard where the vehicle was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.
My passenger airbag light is on and my ac blower is not working
cruise control 2 complaints shown
Tl* the contact owns a 2015 Audi q7. While driving at any speed, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,400.
On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have control of the vehicle. I pressed on the brake pedal and let go to see if it would disengage the acceleration, but it did not. I then continued to press down on the brake pedal and pull over to the emergency lane and park the car. I had total of 6 passengers in vehicle with me, 4 adult and 2 children. After being pulled over I checked to insure the pedal was not stuck on any floor mats, and it was not. I was lucky that there was no traffic on the holiday to avoid any collisions. I carefully res
fuel system 1 complaint shown
The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.
electrical 1 complaint shown
2 years ago, when my baby was 2, my car locked itself before I went to the front to start driving (the car was parked). Audis have a feature that knows when the key is inside and does not to lock itself. This feature works 99% of the time, but for me, out of the 3 times that it failed in the 2 years I've had it, 2 times the car locked my babies inside the hot car automatically. The second time happened a few days ago with my 1 1/2 year old, like last time, at noon when the car was off and 100 degrees outside. Twice 911 had to be called to get them out.the first time they ran a diagnostic and they said everything seemed fine. I figured it was a glitch. This time they want to offer me another car, but I have to pay more money and start another 3 year lease. The local dealer told me to call a
wheels 1 complaint shown
As my family was driving down the highway, the wheel shore off of the vehicle and my car came down on the highway in nj. I-80 west bound between exits 63-64. No other vehicles or hazards were in the area or damaged. Only my wheel came off the car completely. This rendered my whole family into shock. No pot hole or roadway hazard. Just an act of nature and poor engineeering.
engine 1 complaint shown
Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0
lighting 1 complaint shown
The headlights have internal fractures in the headlight lenses. Note this is not on the surface of the lens. The fractures reduce light output, splinters the light, and is disruptive to the vision of oncoming traffic.