Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK)
full bulletin at NHTSA ↗2014 Jeep Grand Cherokee wheels problems
moderate Owners of the 2014 Jeep Grand Cherokee have filed 4 NHTSA complaints about the wheels at roughly $400 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See wheels across all vehicles →
Complaints
4
Recalls
0
Avg fix
$400
| Model year | wheels complaints |
|---|---|
| 2010 Grand Cherokee | 5 |
| 2012 Grand Cherokee | 7 |
| 2013 Grand Cherokee | 7 |
| 2014 Grand Cherokee (this page) | 4 |
| 2015 Grand Cherokee | 8 |
| 2016 Grand Cherokee | 4 |
| 2017 Grand Cherokee | 4 |
| 2018 Grand Cherokee | 3 |
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering wheels on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash. · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. Radio displays message Please insert update USB. AM/FM presets lost ov
full bulletin at NHTSA ↗RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. · Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM p
full bulletin at NHTSA ↗RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the lates
full bulletin at NHTSA ↗RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the lates
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had wheels trouble with your 2014 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the wheels problem on the 2014 Jeep Grand Cherokee?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $400 and most owners catch it before it causes a breakdown.
At what mileage does the wheels typically fail?
Based on the 4 complaints filed, wheels issues most often appear around 44,613 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $400 for wheels repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to wheels?
No active recalls currently cover wheels issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.