Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK)
full bulletin at NHTSA ↗2018 Jeep Grand Cherokee wheels problems
severe 3 complaints filed with NHTSA · avg repair $400 · see wheels across all vehicles →
Complaints
3
Recalls
0
Avg fix
$400
1crash
1injury
What stands out
Of the 11 model years of Jeep Grand Cherokee we track for wheels problems, this one has the fewest owner complaints on file (3).
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering wheels on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
full bulletin at NHTSA ↗UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had wheels trouble with your 2018 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the wheels problem on the 2018 Jeep Grand Cherokee?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $400.
At what mileage does the wheels typically fail?
Based on the 3 complaints filed, wheels issues most often appear around 7,779 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $400 for wheels repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to wheels?
No active recalls currently cover wheels issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2018/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.