2015 Kia Soul owner complaints

The car broke down while driving on the highway. The car began making a loud noise and began shaking and then just shut down. The car was towed to a local Kia dealership. Service representative determined that there were multiple holes in the engine block and damage to the cylinder head. Service department requested and received authorization for short block and cylinder head replacement. Kia soul was just five years old, had fewer than 50,000 original miles on the odometer, and was maintained regularly.

Purchased vehicle 4/22/2019 from jim ellis Volkswagen kennesaw. Approximately 5 weeks later got in car started to drive out onto I- 515, light came on, I stopped car immediately, oil was all over back of car, top of car, underneath car, all over under the hood I immediately stopped. Called jim ellis spoke to service manager said to get it to jim ellis Kia (next door), so I towed to Kia. Said I had a faulty oil filter. They cleaned the vehicle & sent me off.....a couple weeks later still finding oil under the hood & had loss some oil. On may 18,2019 engine light came on while driving. I pulled over into auto store. I checked oil again & no oil (towed again) then I was going out of town for weekend, jim ellis Kia , david service manager, said go ahead and drive it out of town. I told him a

The contact owns a 2015 Kia Soul. The contact stated while driving 15-20 MPH and pulling into a gas station, she heard abnormal clicking sounds coming from the engine and the vehicle shut off. The contact was able to restart the vehicle; however, the vehicle shut off after 10 seconds. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was blown. The vehicle was then towed to the dealer where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that they would not repair the vehicle under NHTSA Campaign Number: 20V750000 (Engine) as she had failed to complete an unknown software update on the vehicle. The contact stated that the engine was previously replaced in 2020 by a Toyota dealer due to rod bearing failure. The ma

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that while his daughter was driving approximately 65 MPH, the vehicle lost motive power and stalled. The driver stated that several unknown warning lights were illuminated. The contact stated that his daughter was able to steer the vehicle off the roadway and then stopped the vehicle. The vehicle failed to restart and was towed to a dealer. The dealer diagnosed the vehicle and determined that the catalytic converter, and the short block needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for th

Tl* the contact owns a 2015 Kia soul. The contact stated that the vehicle was repaired in june of 2019 under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated while driving approximately 40 MPH, an unknown warning light was illuminated. The contact pulled to the side of the roadway and called the local dealer prescott valley Kia (5600 market st, prescott valley, az 86314, (928) 759-5600) whom advised him to drive the vehicle to the dealer for a diagnostic test. The vehicle was taken to the dealer and was diagnosed as a failed catalytic converter. The vehicle was not repaired. The manufacturer was informed of the failure. The dealer opened and closed the case since the vehicle had already been serviced under the recall. The failure mileage was approxim

The engine consumes excessive oil, dropping it into the catalytic converter. This clogs the catalytic converter and causes it to overheat, creating a fire hazard. The car is on its 3rd catalytic converter in 5 years. The current one clogged in 18 months. My research indicates that this is a common issue because the rings in the gdi engine do not seat well, causing the excessive oil consumption. I've been without my car for 10 weeks, as of now, while it sits at the dealer, unable to be driven. It began at 39000 miles, then at 96000, now at 109000. But Kia won't do anything because it hasn't thrown a rod and is now past the 100k mile warranty. This entire situation should be covered under the Theta II recall, but they get out of it by requiring a connecting rod or piston fa

The contact owns a 2015 Kia Soul. The contact stated that the Catalytic Overheating Protection Engine Control Unit logic was upgraded under NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) to prevent overheating of the catalytic converter. While driving at 70 MPH, the vehicle inadvertently began to stall. The contact was able to veer to the side of the road. There were no warning lights illuminated. The contact stated that he continued to drive the vehicle, but the vehicle would not exceed 5 MPH. The contact pulled to the nearest parking lot and parked the vehicle. The vehicle was towed to Pep Boys who diagnosed that the catalytic converter had failed to cause an oil leak. The dealer and the manufacturer were not made aware of the failure. The vehicle was repaired. The

Engine smells funny like something burning and has oil consumption, it has been took in for all recalls and still continues to smell like it does and burn oil.

Internal engine noises, no engine codes or idiot lights of any kind.

While driving at 55 miles per hour, the engine suddenly ceased, emitting black smoke, causing components to melt and necessitating the replacement of the short block. Consequently, the catalytic converter is now malfunctioning, likely due to the misfires the engine experienced.

My vehicle has been having issues with the engine for months now. I have had to have parts replaced that clearly are related to the engine , can not drive it after having it towed to the Kia dealership . They corrected two recalls , but did not check for problems with my engine. They did a dx test however did not drive it to clearly see it still has same issues as when I brought it in , but worse than before now. My vehicle is part of the campaign 20v750 with code sc200. My vehicle is also burning oil , two times I was told by a mechanic that they are sure it has to do with engine issues. I called them back and addressed my concerns after leaving with it the same problems as before and was treated as if I was making up the issues I am having with the vehicle . Due to I am the 2nd owner the

Tl* the contact owns a 2015 Kia soul. While driving various speeds, the transmission lunged without warning. In addition, the contact observed that the vehicle shook vigorously while idling or while driving. Also, the vehicle would sometimes fail to switch gears. The vehicle was taken to a dealer where it was diagnosed that the engine mount needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer again where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.

My 2015 Kia soul stalls and won't pass 45 MPH I was at the turnpike when it happen. I also know people with the same problem and that there was a recall on the catalytic converter. But when I look up for my car its says I don't have a recall. Why isn't there a recall for this?

I believe that I am needing the Knock Sensor Detection System updated. I have called the dealer and they have stated that my VIN # does not have any recalls. I do have the MIL Malfunction Indicator Lamp currently on.

Tl* the contact owns a 2015 Kia soul. While driving 45 MPH and making a left turn, the vehicle veered to the right. The contact stated that the vehicle drove up onto a sidewalk, where all four tires were punctured, the oil pan was damaged, the subframe was bent, and the frontal air bags deployed. The vehicle was towed to the dealer. A police report was not filed and there were no injuries. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

Tl* the contact owns a 2015 Kia soul. The contact stated that while driving at approximately 20 MPH and attempting to make a turn, the steering lost power without any warning. The vehicle was turned off and restarted. The vehicle was taken to a dealer where the vehicle was kept for about two months but was unable to be diagnosed or replicated the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was about 39,500. The VIN was not provided.

MY KIA SOUL melted down 3 replaced ignitioon coils they melted and were smoking. dealer wont cover sice its electrical --i purchased a 10 year 100k mile extra warranty through fidelity in deerfield beach fl they sad battery caused it and wont even come to look at it , car just turned 57 k miles -- what can i do ?? dealer wants 4 k $ to repair

My brakes went out completely while driving my 2015 kia soul with my daughter in the car. It was traumatic and stressful for us both. I had just received a recall notice for break lines/ undercarriage spray. I called Fairfield Kia and I had my car towed to the dealership. They inspected my car and said they would replace the rear brake lines under the recall. A couple weeks went by and I was told they couldn't find the parts to fix it and they are going to cover the front break lines as well under the recall. I didn't receive a loaner car and transportation was a daily struggle. Altogether my car was at the dealership for around 35 days. I received an invoice through email and didn't get a call or any notification that my car was ready for pickup. I called the dealership 2 days later and t

Acceleration system/ on highway at high speeds It stay accelerating at very high rpms as it shifts into the next gear and it is consuming a very large amount of fuel at the same time. It is available for an inspection. It has not been inspected by anyone. While driving on the highway at high speeds I felt it was putting my family and myself at risk of crash or engine failure or being stuck on the side of the highway.