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ProblemsByVin File / 2015-KIA-SOUL NHTSA data synced 8 hours ago
2015 · Kia

Kia Soul problems

891 owners have filed defect reports on this one. That's not a small number. 2 active recall campaigns on file.

0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2015 Soul?
Avoid — the steering

The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

engine
519 reports · fails ~96,760 mi · avg $3,100
severe
electrical
66 reports · fails ~69,643 mi · avg $850
severe
powertrain
58 reports · fails ~98,846 mi · avg $2,500
severe
steering
44 reports · fails ~46,490 mi · avg $700
critical
lighting
24 reports · fails ~87,808 mi · avg $250
moderate
brakes
19 reports · fails ~81,069 mi · avg $450
severe
cruise control
18 reports · fails ~104,268 mi · avg $600
severe
airbags
14 reports · fails ~37,202 mi · avg $1,100
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2015 Soul's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2015 Soul?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2015 Soul · electrical
MY KIA SOUL melted down 3 replaced ignitioon coils they melted and were smoking. dealer wont cover sice its electrical --i purchased a 10 year 100k mile extra warranty through fidelity in deerfield beach fl they sad battery caused it and wont even come to look at it , car…
2015 Soul · engine
The car broke down while driving on the highway. The car began making a loud noise and began shaking and then just shut down. The car was towed to a local Kia dealership. Service representative determined that there were multiple holes in the engine block and damage to the…
12/31/2020 · at 47,000 mi · NHTSA ODI #11385940.0 · see engine pattern →
2015 Soul · engine
Purchased vehicle 4/22/2019 from jim ellis Volkswagen kennesaw. Approximately 5 weeks later got in car started to drive out onto I- 515, light came on, I stopped car immediately, oil was all over back of car, top of car, underneath car, all over under the hood I immediately…
2015 Soul · steering Crash
Tl* the contact owns a 2015 Kia soul. While driving 45 MPH and making a left turn, the vehicle veered to the right. The contact stated that the vehicle drove up onto a sidewalk, where all four tires were punctured, the oil pan was damaged, the subframe was bent, and the frontal…
12/29/2015 · at 20,000 mi · NHTSA ODI #10816705.0 · see steering pattern →
View all 891 owner complaints →
Had a problem with your 2015 Kia Soul? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 20V750000 December 2, 2020

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles

An engine compartment fire increases the risk of injury.

Fix: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
severe NHTSA 15V123000 March 2, 2015

Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015

If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.

Fix: Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.

Common questions

Is the 2015 Kia Soul reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 891 owner complaints filed with NHTSA, the 2015 Kia Soul has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2015 Kia Soul?

On the NHTSA data, the 2015 Kia Soul is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the steering was repaired or replaced. The record behind that call: 42 fire-related complaints and 2 crash-related complaints on the engine; Steering: 44 complaints, classified critical, failures cluster 11,000–72,323 mi; Reliability score 6.4/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2015 Kia Soul?

Based on NHTSA records, the most-reported issue is engine, with 519 complaints filed. Typical failure occurs around 96,760 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 46,490 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Soul has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2015 Kia Soul?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 891 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2015/Kia/Soul. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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