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ProblemsByVin Index / 2015-LINCOLN-MKZ / COMPLAINTS
Full complaint record · NHTSA

2015 Lincoln MKZ owner complaints

75 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

13 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/28/2018 65,000 mi ODI #11154455.0

It started months ago with a strange humming noise coming from the back of the car on the right side ,where the gas tank is. It would come and go very couple of weeks. My mechanic checked it out and found nothing. One day, with the humming sound very loud , the car lost power while driving, almost crashed. Had it towed back to the mechanic ,who I trust and again could find nothing. I called a Lincoln dealer and they knew nothing of a gas pump recall. My mechanic looked up on edmonds and noticed their was a recall on fuel pumps for the mkc but my car missed the inclusion date by a month. So we replaced the pump.$700. Seemed to work until 2 days ago when I tried to start the car but couldn't depress the brake pedal because it was down to the floor and the dash board screen had all crazy li

11/25/2018 48,989 mi ODI #11153611.0

In under 4 years/50k miles battery has been changed 4 times. Every time the cause is a bad battery and not a draw. There is an underlying issue with the mkz electrical architecture. Dealer says this is a common problem.

11/14/2016 ODI #10926046.0

This vehicle has been in service 14 times in 16 months for various intermittent electrical and sensor problems. It was purchased new in june 2015 and currently has 14k miles. It has several major issues but the two safety risks are: 1) the driver seat is supposed to automatically recline and the steering wheel adjusts upward to allow the driver to exit the vehicle when the ignition is turned off. The seat is supposed to re-adjust forward & steering wheel downward to the memory that the driver sets once the ignition is turned on. Twice the seat and steering wheel would not adjust to the memory settings. The seat stayed reclined and the steering wheel remained upward. I push the levers to move the seat and steering wheel manually in order to drive and reach the pedals, and to see above the

10/29/2020 ODI #11367088.0

The problem happening,and again today is that the airbag warning light goes on and the air conditioning stops working and the power windows won't open on passenger side and the radio won't go on and power drivers seat move back and forth on its own while driving!!!! Problems happen both while driving and in stationary position. This has happened oct 25. 2020. I found out ll this after starting the vehicle.

10/17/2022 29,236 mi ODI #11489594.0

The contact owns a 2015 Lincoln MKZ. The contact stated that over the past year, she had replaced the battery on three separate occasions. The contact stated that on each occurrence, the vehicle failed to start up after multiple attempts and the vehicle had to be jumpstarted. The vehicle was started and driven to the dealer for the battery to be replaced. Recently, the contact was informed that the SSM rear gate trunk module may intermittently remain operational causing battery drainage. The dealer repaired the failure but could not guarantee that the repair would fix the vehicle. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was repaired. The failure mileage was 29,236.

brakes 3 complaints shown

16 total in this category · severe · avg repair $450 · see brakes cluster analysis →
11/06/2018 24,262 mi ODI #11149721.0

Rear brake pads and rotors had to be replaced.

10/28/2022 117,000 mi ODI #11491274.0

The contact owns a 2015 Lincoln MKZ. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed and went to the floorboard. The brake fluid light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,000.

10/17/2023 122,000 mi ODI #11550349.0

The contact owns a 2015 Lincoln MKZ. The contact received notification of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 22V011000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed. Several unknown warning lights illuminated. The contact stated that the vehicle failed to shift into the intended gear. Additionally, the contact stated that while shifted into reverse, the rear-view camera became distorted and failed to operate as designed. The vehicle was towed to the residence. The vehicle was then taken to the dealer where it remained. The vehicle was diagnosed, and it was determined th

engine 2 complaints shown

4 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/14/2025 ODI #11704966.0

While driving vehicle the engine shut down for no apparent reason. Light came on said do not attempt to drive, not safe. Was able to get car to a safe area. Was able to restart and get the car home. Brought the car to the dealer, said battery was dead, found water in the truck where the battery is located

11/17/2020 ODI #11375042.0

My 2015 mkz started having problems in september 2020 when the check engine light came on as well as the indicator for low engine oil pressure, both coming on when the car is in motion. We purchased the extended warranty with the vehicle and after taking it to Ford auto nation in panama city, they told us it was the catalytic converter. They did not test why the low engine oil pressure indicator light came on, only stating it was due to the catalytic converter. I had to call them twice to even get an update on my vehicle as no one would call me regarding the issues. We then brought it to the local mechanic we usually use and they stated the car had two emission recalls/bulletins; one for the catalytic converter and the second for the powertrain control module reprogramming ( which I have c

cruise control 2 complaints shown

3 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/05/2022 120,000 mi Crash ODI #11496150.0

The contact owns a 2015 Lincoln MKZ. The contact stated while stopped at a traffic signal with her foot on the brake pedal, the vehicle suddenly accelerated to approximately 10 MPH and crashed into the rear of the vehicle in front of her. The contact's vehicle crashed two times into the rear of the other vehicle. The contact said she was able to place the vehicle in park (P) and turned it off. The contact stated no warning light was illuminated. The contact stated that the front bumper had nearly detached, the front grill was fractured, and the headlights were not broken. The vehicle the contact crashed into had dents and scratches on the rear bumper, all rear lights were intact. The contact stated that both vehicles were drivable and drove away from the scene of the crash. The contact had

10/30/2019 ODI #11277159.0

Carvana states "thank you for taking the time to email us about your recent vehicle purchase! Carvana takes pride in the vehicles that we provide and sell to every customer. Per our standards, we complete a 150 point inspection of every vehicle however this was not the case. I had so many issues from transmission failure, speakers not working, speed issues with car not accelerating to tires not being the correct ones so I would slide on raining days and almost crash on 3 occasions.

steering 2 complaints shown

7 total in this category · moderate · avg repair $700 · see steering cluster analysis →
11/01/2018 28,967 mi ODI #11144603.0

On june 20th 2018 while turning onto a city street at about 15 miles per hour the power steering suddenly failed locking the steering wheel. It took tremendous effort to turn the steering wheel to control the car. Because of the slow speed I was able to stop the car just before going off the road. At the same time several lights on the dash board lit up or were flashing. Once I stopped the car I turned the engine off. I waited a few minutes and restarted the car. When I started the car the steering worked fine and no lights were illuminated. I proceeded very cautiously at a slow speed the short distance to my home. As I approached my home the steering failed again, this time re-starting the car did not correct the problem so I parked the car and contacted the Lincoln dealer. The car was

10/20/2023 88,400 mi ODI #11551007.0

The contact's husband owns a 2015 Lincoln MKZ. The contact stated while driving 70 MPH, a message indicating power steering failure was displayed. The contact drove to the residence and parked and turned off the vehicle. The contact stated while restarting the vehicle, the vehicle lost power steering functionality. The Service Advancetrac warning light was illuminated. An independent mechanic diagnosed the vehicle at the residence and informed the contact that the failure was related to NHTSA Campaign Number: 19V632000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,400.

body 1 complaint shown

4 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/20/2020 ODI #11384297.0

The fuel door latch gets loose and opens by itself. It becomes a safety concern especially on a highway the fuel door might come off. When reviewing this problem we found many Ford vehicles has this issue.

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/18/2017 40,000 mi ODI #11055208.0

Tl* the contact owns a 2015 Lincoln mkz. While driving at an unknown speed, the panoramic moon roof shattered with a loud noise. The contact stated that several pieces flew off the vehicle, but caused no injuries. The vehicle was taken to Lincoln of troy (1950 w maple rd, troy, mi 48084, (248) 643-6600), but the cause of the failure could not be determined. The dealer informed him that an object could have struck the panoramic moon roof. The contact was referred to his auto insurance company. The manufacturer was not made aware of the issue. The vehicle was not repaired. The approximate failure mileage was 40,000.

tires 1 complaint shown

10/28/2018 46,000 mi ODI #11143506.0

No discerning issues leading up to the tire failure, it's been multiple failures, induces by potholes or road grates you would normally encounter while driving. In 2 incidents the sidewalls of the tires failed completely ripping the tire sidewall open. One simply just flattened the tire, as of now, the shop is closed today so I don't know if it's repairable yet.

seatbelts 1 complaint shown

3 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
10/24/2022 100,000 mi ODI #11490657.0

The contact owns a 2015 Lincoln MKZ. The contact stated that the rear passenger’s side seat belt failed to unlatch from the buckle. The contact stated that he cut the seat belt with a pair of scissors he had nearby to release his son. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger’s side seat belt to be replaced. The vehicle was not repaired because the parts were on back order. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

other 1 complaint shown

10/21/2021 ODI #11437693.0

Vehicle has turned of twice while driving. Had to coast to the side of the road. Very dangerous situation. No warning lights illuminated. Vehicle has an appt on Nov 1, 2021 for further inspection.

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/15/2020 49,000 mi ODI #11364514.0

Transmission makes unusually loud revving noise when the gas engine takes over for the electric motor. If you are on an entrance ramp to a freeway and apply 1/2 peddle or more to merge onto freeway, it has a very noisy rev (trans) noise. I have been appraising cars for 25yrs in the retail auto business and I have driven other mkz hybrids and they don't make as much noise as this car makes

Showing 300 of 75 total complaints. The full federal record is available at nhtsa.gov/vehicle/2015/Lincoln/MKZ#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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