2015 Mazda CX-5 owner complaints

While cleaning our 2015 Mazda cx-5 that was parked in our driveway, I ran the seat forward to vacuum under it. When moving it back, the left side of the seat would not budge. When we inspected all over underneath the seat we could find nothing impeding the sliding mechanism. The car had to be towed to our mechanic as it was unsafe to drive with the seat all the way forward. After some research and hard work, our mechanic was able to remove the seat and sliding component and replace the entire power slide unit (part # kdy2-88-4foa power slide lf-s ) for the driver's seat. He found that the cable to the power unit on the left side of the seat had broken. The right side appears to be weakening as well. Through his research, our mechanic found a tsb bulletin on this exact safety issue. (ts

The check engine light came on and the vehicle has 61,000 miles. The dealership determined that a new heater core is needed and there have been several service bulletins issued on this part. The error code showed po11a. The dealership wants to charge $2,367.00 to replace the heater core. Mazda corporate was contacted and since the vehicle is out of warranty they are not will to assist in any way. The reference number for this complaint is 1-3153481645. The technical service bulletin said the average mileage this occurs is 39,029 miles. I realize this may not be a safety issue but this is something Mazda should stand behind. There is no accident or injury associated with this. There should be a recall if the part fails this early in the life of the vehicle.

I received a safety recall for my vehicle and have contacted lou bachrodt Mazda in coconut creek, florida, to schedule an appointment. However, no one returns my calls. Please see the attached files documenting the various attempts I made. I can be contacted via email at marts8150@yahoo.com or at 954-655.8605.

I was driving down the interstate at normal speed at 7pm north of birmingham, al. It was dark and a couple vehicles were pretty far ahead of me. There was nothing above the car (no bridge, tree, etc.) all of a sudden, I heard what sounded like an explosion or gunshot. I got off at the nearest exit to examine the vehicle and discovered that the sunroof had exploded. The sunroof glass exploded upward and outward. The glass protruded upward and shards of glass were blown out onto the roof of my car. There was no sign of any foreign object having hit the car or sunroof. Luckily I had the shade closed; otherwise, glass shards could have been thrown inside the vehicle and injured me. The noise was so loud that I was also lucky that I didn't panic and wreck the vehicle. After doing online researc

Both sun visors had to be replaced on my 2015 Mazda cx-5.they both were constantly falling down impairing my ability to see out the front windshield.

While driving through stop and go traffic near a traffic light on a downward slope (maybe 10-15 degrees), I attempted to apply the brakes in order to come to a stop. When doing so, the brake pedal was being applied normally but the vehicle wasn't slowing down like it normally does. As a result, I pushed down on the brakes as hard as possible and while the vehicle slowed down more than it previously was, it attempted to lurch forward more and more. I noticed that the rpms were slowly getting higher while I was in the middle of applying the brake pedal as hard as possible, but the vehicle was coming increasingly close to making contact with the vehicle in front of me. Due to the vehicle being close to being physically stopped already, I placed the vehicle in park as quickly as possible and t

There was chattering noise from the rear while driving the vehicel dealership diagnosed it as a rear differential issue. Napleton Mazda dealership in arlington heights il.told me rear differential was broken with out any further details. I told me this issue cannot be fixed needs a new rear differential. So they changed the whole differential. Only the work performed receipt was given.

Car is slipping. Transmission is skipping gears at low speeds.

The contact called on behalf of his daughter who owns a 2015 Mazda CX5. The contact stated that while his daughter was loading groceries in the trunk, the liftgate dropped unexpectedly and the corner of the liftgate hit her in the head, causing a laceration. The contact's daughter was taken to urgent care where she was informed that she had sustained a laceration and three staples were put on the laceration. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V644000 (Structure); however, the recall remedy failed to resolve the safety issue. The manufacturer was notified of the failure and informed the contact that the recall repair was

My lift gate failed and slammed shut. Now, the lift gate is nearly impossible for me to open and I have to hold the lift gate open myself. Otherwise it slams shut. Luckily when this happened I was not directly underneath the lift gate, I had free hands and reacted quickly enough to catch it. I did have the lift gate supports replaced already on july 1, 2017 as a result of the recall 16v644000, but it appears the replacement parts also had the issue. This is dangerous, and a little over one year is not an appropriate lifetime for these supports given the potential risk. The vehicle was parked.

I was parking my car in the garage last night, when I noticed a fracture line propagating from the base of the windshield (about 6 inches long). In my entire history of driving I have never seen this with a vehicle. There was no stone chip or indentation. Just a fracture line. By the next day when I got into my car, the fracture line had spread across the windshield. Mazda claims high safety rating, but this is a manufacture error and poor/thin glass quality. The dealership was trying to argue and not take responsibility. This is a major safety issue! I am escalating this complaint with Mazda. At the moment, I have not heard back. *tr

Traveling on the freeway I heard a pop sound and right away noticed a horizontal crack from the driver side of the windshield. Cracked turned out to be about 15 inches long. Reading from these post makes it a fact that the windshields of the cx5 are defective. What's the next step? *tr

Have had the car for approximately a month and have gotten 2 large chips in the windshield from unheard and unseen objects. Upon attempt to repair by glass repair company the windshield proceeded to crack over 15 inches. I am replacing the windshield with non OEM glass as there appears to be an issue with the OEM glass considering the multiple reports by other owners. *js

Had an incident were the passenger side window just cracked into pieces while driving down the highway. Nobody was injured but we were not sure what may have caused this (there were no cars adjacent to us and in the lanes further).

I started the car and went inside of the house and forgot the keys and went shopping, when I came out the car wouldn't start because I didn't have the keys. Why would the car run with out the keys? Is this a defect?

The contact owns a 2015 Mazda CX-5. The contact stated that while operating the vehicle, the horn malfunctioned and there was no sound when the horn pad was pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 148,000.

I pulled out of a parking lot after having the vehicle parked there for about 2 hours- the vehicle is brand new with 725 miles on it and has been driven on city streets only since I've had it. I pulled out of the parking lot, drove 1 block in no traffic, and when parked at the stoplight, noticed a bit of smoke/steam coming from under the hood. Not a lot and the car wasn't overheating. Since the car was so new, I didn't know what to think of it but thought maybe it was a fluke. Drove it for 2 more errand stops on 30mph streets and then home. The next day I pulled out of my driveway and noticed the a/c isn't cooling. I took it to the Mazda dealership that week assuming whatever is wrong would be under warranty. They showed me a small pinhole in my a/c compressor and informed me that a

Tl* the contact owns a 2015 Mazda cx-5. While driving 15 MPH, the vehicle steered left and the contact crossed the median, sideswiping another vehicle. A police report was not filed. There were no injuries. The vehicle was towed to a local dealer (colonial Mazda, 100 federal road, danbury, ct 06810) where it was diagnosed that both tie rods fractured and the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The failure mileage was approximately 32,000.

On october 6, 2015, I was traveling on I-70 in southern utah when the rear driver side tire blew out. The tire was a yokohama geolander g91, DOT fdf5 pc50814, size p225/65r17/60h. This tire was on my 2015 Mazda cx5 when I purchased it in late august 2014. It had 10559 miles on it. Road conditions at the time of the blow out were excellent and the road was very smooth as it had been recently paved. The tire was in 3 pieces, the two side walls and the bottom tread. There was no evidence of puncture. The gentleman who assisted in changing the tire said he was frequently called to that area for flat tire assistance, but he had never seen anything quite like this separation of the sidewalls from the tread. It seems this is a fairly common problem with yokohama tires from my reading of o

Our vehicle is equipped with the "smart city braking" feature that automatically prevents collisions at low speed. This system triggers the brakes and brings the vehicle to a stop when an object is detected in front of the vehicle. This system has been triggered by steam clouds coming out of sewer grates and has brought the car to a complete and very unexpected stop several times. No real "object" was behind the steam cloud / yet because of the way the system is implemented it detected an object and activated the brakes. This unexpected braking can quickly bring the car to a complete stop and could result in serious property damage or injury. We pass by an area with multiple sewage grates releasing steam and this system is becoming a safety hazard. We have been lucky enough not to