2015 Mercedes-Benz GLK-Class owner complaints

Tl* the contact owns a 2015 Mercedes-benz glk350. The contact stated that NHTSA campaign number: 19v010000 (air bags) exceeded a reasonable amount of time for repair. The contact did not receive a recall notification from the manufacturer. The contact spoke with arrowhead Mercedes-benz (9260 west bell road, peoria, az 85382, 623-815-3900) and was informed that the part was not available. The dealer stated that the contact would be called once the part arrived. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

Tacata airbag is not repaired jet ## VIN passed ## Mercedes-benz 2015glk3504matic ##

Vehilce takada air bags recalled but vehicle manufacture states they do not have parts. It has been over 6 months and I feel the vehile is not safe to drive. Mercedes benz seems not to care. My other cars was fixed years ago with the same issue.

My passenger seat airbag has been recalled, I originally received a letter informing me of this recall in january 2019. It has been almost a year from receiving this letter and the parts have not been distributed for replacement. I am pregnant and due in january and the last thing I want to worry about is a defective airbag. I am incredibly disappointed in how slow of a process this has been and wish to know the steps to have this fixed asap even if it requires me to pay out of pocket!

Airbag recall with no fix. Driving with dangerous airbag that could harm passenger.

Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). After contacting an unknown dealer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.*mp consumer stated metallic fragments are flying out of the airbag.*jb

Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motorworld (150 motorworld drive, wilkes barre, pa 18702, (888)781-5431) was contacted and verified that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2015 Mercedes-benz glk250. The contact received a recall notice for NHTSA campaign number: 19v010000 (air bags). The contact took the vehicle to Mercedes-benz of lynnwood (17800 highway 99, lynnwood, wa 98037, 425-673-0505) where he was assured that this was not a major safety concern and that the parts were not available. The contact stated that the air bag warning indicator flashed intermittently while traveling various speeds. The contact spoke with the manufacturer and was provided an approximate date as to when the replacement air bags might become available. The contact requested a loaner vehicle, which was denied. The failure mileage was unknown. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received a recall notification for NHTSA campaign number: 19v010000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to perform the repairs. Mercedes-benz of orange park (7018 blanding blvd, jacksonville, fl 32244) confirmed that parts were not available to repair the vehicle. The contact also stated that the air bag warning indicator illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000. VIN tool confirms parts not available.

Tl* takata recall. The contact owns a 2015 Mercedes-benz glk350. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of jackson (455 steed rd, ridgeland, ms 39157, (601) 956-4211) and the manufacturer were contacted and made aware of the issue. The contact was informed that the part was unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.

Small quantity of spilled liquid causes shutdown of engine and fuel ECM. Over $2200 to repair (replacing fuel pump! And ECM!), but the real issue is the immediate disabling of the vehicle in traffic can easily cause an accident. This could be prevented by a little cover or epoxy or caulk. This module was killed by a spill in the cargo area which can be caused by a kid spilling a drink in the back seat also. This is very dangerous as this incident was a near miss with many vehicles as it occurred on a 6 lane highway. The vehicle is a sport utility vehicle marketed to be able to carry groceries and children. Groceries such as liquids can burst or leak, children can spill drinks. Mbusa documented the case, but refuses to issue a recall or upgrade.

2020050005-Modificationto emission control system cause:F Was informed of the Mercedes-Benz Recall for 2015 250 GLK BlueTec which I took to Dothan, AL Mercedes-Benz Dealership to have done for my safety. The car was not repaired correctly. It started to smoke a gray smoke coming up from under the car on the passenger side of the car over the front tire. I do have pictures. It smells as if it is about to catch on fire. The car never had any problems before this botched repair. Now they say they cannot find the problem. I’m afraid to drive it until they do. Each time they return it, the smoke is worse.

My truck has been smelling like gas for a while. I replaced the gas cap and still smelled gas when I was driving. Recently I started smelling it inside the car. It was leaking from two places under the car when I would drive it or just have it running. The mechanic took the plastic piece off the bottom and gas started pouring down. He took the back seats out and there was a pool of gas sitting on the fuel pump. He had me start the car and it immediately started spewing from the fuel pump inside the car. I did not know I could report a complaint so I did not take pictures. The car has been sitting since Saturday without being turned on and the gas spot on the ground remains wet. It’s very dangerous and right now I cannot fix it due to finances.

Acceleration from a stop - when you press gas pedal car does not accelerate. Have to pump pedal 2-3 times for car to accelerate. Have only noticed around town with frequent stops.

The steering adjustment moves in and out but will not move up or down. You can hear a clicking noise like it’s trying to move but nothing happens to the steering column.

The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer. The severe frontal impact damage didn't deploy the airbags. this is a major safety concern with the sensor electrical system, and the already RECALL airbags. The customer is receiving no resolve according to the NHTSA department approve lawsuit settlement claim filed.

Driving 25 MPH around a curve when my car lost control, despite my best attempts my car would not allow me to take control or to break. My car went from 25 MPH to 60 MPH through a two lane traffic street, forcing me to swerve in and out of traffic merely missing six cars and a semi trailer truck, spinning my car around twice and facing the opposite direction of traffic.

Tl* the contact owns a 2015 Mercedes benz glk250. While driving at an unknown speed, the engine warning light illuminated. The failure recurred several times. The vehicle was taken to the dealer three times. The technician was unable to duplicate or diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 500.