In june 2016, towing a 14 foot light trailer up sonora pass on hwy 108 in california, the truck bucked, studdered and shook in first gear, stalled and slipped backward towards a 1000 foot cliff, it then lunged into gear and it was smoking the tires. I let it do that to gain traction and then slowly made my way back up. I cannot tow anything out of first gear without the bucking and studders, and losing forward momentum, anywhere. Almost lost it all that day including my life and nothing has been done to fix the issue. 2 dealerships in 2 states acknowledge the problem, state they have other customers that have the same problem but Dodge cannot seem to understand a fix or the seriousness of this defect. The truck is not safe to tow anything anywhere and that is obsurd for a Ram 3500.
2015 RAM 3500 owner complaints
136 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
powertrain 7 complaints shown
Tl* the contact owns a 2015 Ram 3500. The contact stated that the vehicle shifted into limp mode without warning, causing the vehicle to independently decelerate while driving at various speeds. The contact took the vehicle to lithia Chrysler Dodge Jeep Ram Fiat of eugene (2121 martin luther king jr blvd, eugene, or 97401) where they diagnosed the vehicle with a defective turbo booster actuator. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 24,000.
The new Dodge Ram equipped with cummins diesel experience a dead pedal, or pedal delay when pressing the gas pedal 3/4 to full throttle. This poses a serious risk when needing to get out of the way, or move the vehicle under emergency circumstances. This happens under all conditions: stopped, rolling, under acceleration etc. If you push the pedal too far the truck will not respond to operator commands and will take 1.5-2 seconds to start picking up speed. This is a seriously dangerous situation and someone is going to get killed or seriously injured. There is not excuse for a vehicle not responding to driver input. Manufacture claims "turbo lag", this is simply not true. You can build turbo boost, monitored on the vehicle gauge, then press the pedal to the floor, the truck will not
Dead accelerator pedal. When applying accelerator there is a period of time when nothing happens. This is particularly concerning as it leaves the vehicle occupants and the vehicle essentially dead and in harms way while trying to maneuver in traffic, merging, turning, emergency avoidance, etc.
The tuck has a horrible lag in the throttle response. When trying to pull out into heavy traffic the truck lags more than it should. This has been happening since the day I bought it new with 16 miles on it. If you press the pedal more than half down from a stop you can count to 30 before it actually starts moving. There have been multiple times where this has almost caused an accident. I have been reading forums about this issues and have come up with 2 causes. 1 the throttle control programing is set extremely conservative which will cause this. 2 the one that almost everyone is reporting is that the DPF regen system is causing too much back pressure. People are reporting that when they delete the exhaust and EGR off the truck it gets its power back. These systems never seem to c
The transmission is severely limited by torque management. If you step on the gas pedal the truck barely moves. It moves at its own pace instead of being under your control. This can creates some very dangerous merging situations where you are trying to merge with traffic and the truck decides it won't move. You end up half way committed and half way not.
Bought truck new and at 40k mile mark water pump assemby failed while driving on highway at 75 MPH towing camper,almost crashed,lost steering & control, truck almost caught fire, was so hot, steeming & smoking , mechanic couldnt touch hood for 45 minutes. Stranded for a week before fixed-now at the 80k mile mark re-call came out for exact problem and now theres no fix available ? Rolling the dice with many lives ! Afraid to drive the vehicle. All my issues documented at Chrysler care. I can not believe they are letting people drive this vehicle with no fix ....I need help as well as all who own this vehicle original accident happend 3/2016
electrical 3 complaints shown
Tl* the contact owns a 2015 Ram 3500. While driving 55 MPH, the contact noticed that the odometer gauge stopped functioning. There were no warning indicators illuminated. The contact called arcadia motors Chrysler Dodge Jeep (located at 731 w main st, arcadia, wi 54612, (608) 323-3118) and chilson Chrysler Dodge, llc (located at 1983 s prairie view rd, chippewa falls, wi 54729, (877) 317-2734) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 621,369.
the instrument panel dash cluster went black and now I have no information like tire pressure, mph, engine oil temp, coolant temp, cruise control,parking sensor alert, ect. I have tried everything to reboot or see if there is loose connections and have come up with nothing. this could be a hazard.
Driving down turnpike my truck went up in flames, mopar sent investigator to determine cause of fire at dealership never called me to give me a report they emailed me to badly burnt to determine cause of fire.
wheels 2 complaints shown
The contact owns a 2015 Ram 3500. The contact stated while driving at approximately 30 MPH, the driver's front and driver's side rear wheels detached from the vehicle. The contact became aware of nine broken wheel studs. There was no warning light illuminated. The contact referenced the failure to NHTSA Campaign Number: 21V398000 (Wheels) however, the VIN was not included in the recall. The contact made a local dealer aware of the failure and confirmed that the VIN was not included in the recall. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the wheel studs and lug nuts needed to be replaced. The vehicle remained with the independent mechanic awaiting parts for the repair. The manufacturer was made aware of the failure. The approximate fail
The front tires wear excessively on the outer edges. I have taken it to fletcher Dodge 3 times to correct the issue. The service department acknowledged that this is a problem they have seen before with this model vehicle. Fletcher Dodge did replace the 2 front tires and performed an allignment. Chrysler set up a star account and worked on it. Chrysler acknowledged there is a problem but do not know what it is and there is nothing they can do, and it is caused be towing heavy loads. I drive it mostly and from work. I use a 2 horse trailer about 4 times a year for aproximately 340 miles and hay 3 times a year for approximately 40 miles.
suspension 2 complaints shown
My 2015 Ram 3500 has gone through 3 wheel alignment within a year 12000 miles. I also been getting a lot of bad fumes in cab where you have to open windows at around 20 to 40 MPH or when you start truck while warming up in cold weather. I had wheels rotated and the TPMS where reading wrong. It was not connecting with system in truck had to take to dealer to reset.
Tl* the contact owns a 2015 Ram 3500. While driving approximately 78 MPH, an abnormal noise was coming from the front of the vehicle. In addition, the vehicle shook violently. The contact noticed that the thread on the nut from the inner tie rod was shaking. The vehicle was taken to legacy Chrysler Dodge Jeep Ram (1798 highway 3175 n byp, natchitoches, la 71457, (318) 238-3383) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,221. The VIN was not provided.
seatbelts 1 complaint shown
Any speed over 55mph or and small bumps locks the drivers seat belt, no ther belt does this, only the driver seat belt.
engine 1 complaint shown
Manufacturers failed to remedy a recall for the water pump in a timely manner.
brakes 1 complaint shown
ABS Module failed and is not reading rear wheel speed. Shop isolated issue to ABS module, and hydraulic control unit. Four safety components are no longer working as a result: ABS braking, traction control, 4wd, and rear back up sensors. This appears to be a common issue with Rams HD trucks as the parts are on back order causing me to drive my vehicle with no safety features.
other 1 complaint shown
Backing up 11/20/23 in our driveway, the tailgate fell down, shut it and it occurred 2 more times before it could be re-parked.
lighting 1 complaint shown
Tl* the contact owns a 2015 Ram 3500. The contact stated that the headlights kept going out several times. The contact replaced all of the bulbs, specifically the low beam headlights, but the failure recurred several times. The contact stated that the high beam headlights operated normally. The dealer (classic Chrysler Dodge Jeep Ram, 1102 walton dr, texarkana, tx 75503, (903) 716-0600) scheduled a diagnostic appointment for next week. The contact indicated that he had two other 2016 Ram 3500 vehicles that exhibited the same failure. The manufacturer was not contacted. The failure mileage was 58,000.
steering 1 complaint shown
Drag link adjustments nuts are not tight. They are supposed to be torqued to around 120 ft-lbs. You can reach up and loosen them with your hand. This has affected a number of trucks in different states the problem is obviously at the manufacturer. Link to others having the same problem. Http://www.cumminsforum.com/forum/2013-general-discussion/1813273-warning-check-your-steering-now.html the pitman arm nut is also not torques to spec and very loose. Anyone of these could be a serious safety issue.