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ProblemsByVin Index / 2016-AUDI-A6 / COMPLAINTS
Full complaint record · NHTSA

2016 Audi A6 owner complaints

51 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 5 complaints shown

11 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
09/12/2019 ODI #11255113.0

In february 2019 I received a recall letter, NHTSA 19v035, from Audi telling me my car may have a defect in the fuel rails which could leak fuel causing a fire! I immediately contacted my dealer Audi of wallingford ct and put my name on a waiting list for repair. I have now been waiting seven months and despite several calls to the service dept, it has not been fixed. They tell me they are not getting the parts from Audi. Today they told me they have not received the needed parts in months! This is for a defect which could cause a fire. Is this permissible? What can be done?

09/10/2025 ODI #11686225.0

The water pump on my 2016 Audi A6 has failed multiple times prematurely. The first water pump failed at 36,965 miles in May 2019. That repair was covered under an extended warranty I purchased. The second water pump failed around 83,000 miles in September 2025, and Audi is now quoting me $2,350 out of pocket to replace it. I am now facing a third water pump replacement, which is far earlier than expected for this type of component. These repeated failures create a significant safety concern, as sudden coolant loss can cause the engine to overheat, potentially leading to engine failure or loss of power while driving. Each problem has been diagnosed and confirmed by an authorized Audi service center. The vehicle was inspected by Audi technicians, and repairs were recommended both times.

09/04/2018 10,000 mi ODI #11124339.0

When operating at low speeds the vehicle will sometimes unexpected lurch forward or backwards depending on if the transmission is in forward or reverse. I have automatic transmission. This often happens in maneuvers such as parking or backing into or out of a garage parking place. It happens when the transmission is in forward or reverse and typically when the driver's foot is on the brake and you are slowly easing into or out of a place like a parking spot or garage. This concerns me from a safety perspective since a prime time when this happens might be when I am pulling into or out of my garage at the beginning or end of a travel. My concern is that a child or adult may be crossing in front of or behind the car before it starts moving and then the car unexpected lurches forward o

08/26/2021 Fire ODI #11430632.0

The engine caught fire without being used for 24 hours before

08/16/2023 ODI #11538976.0

During annual oil change inspection the mechanic found that the coolant was leaking and that the water pump needed to be replaced. The car has under 48000 miles.

airbags 3 complaints shown

7 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
10/26/2018 ODI #11142839.0

Tl* takata recall. The contact owns a 2016 Audi a6. The contact stated that NHTSA campaign number: 18v370000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall letter in july of 2018. The dealer was not contacted. The manufacturer was contacted and stated that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available. *tt consumer stated it's being 5 months since the recall letter. Dealer says they could not do anything. Updated 01/29/19*jb

10/09/2018 ODI #11139253.0

Tl* the contact owns a 2016 Audi a6. The contact received a recall notification for NHTSA campaign number: 18v370000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to the dealer. The manufacturer was notified and stated the part was unavailable. The contact had not experienced a failure. VIN tool confirms parts not available. *tt *jb

08/13/2018 22,000 mi ODI #11119749.0

Tl* the contact owns a 2016 Audi a6. The contact stated that the air bag warning indicator illuminated intermittently. The contact was concerned for his and his family's safety in the event that the air bags might deploy. The vehicle was taken to Audi of springfield (3500 e sunshine st, springfield, mo 65809, (417) 459-4633). The dealer stated that the part was not available. The contact received notification of NHTSA campaign number: 18v370000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and opened case number: 181157166. The approximate failure mileage was 22,000. VIN tool confirms parts not available. *tt consumer stated passenger seat airbag monitor is not working. Updated

other 2 complaints shown

12/30/2025 ODI #11707949.0

I own a 2016 Audi A6 3.0T. After filling the fuel tank completely, the vehicle only traveled approximately 190–200 miles before the fuel gauge indicated empty. This represents a sudden and significant loss of fuel range compared to normal operation. There are no warning lights, check engine lights, fuel smells, visible leaks, rough idle, or abnormal noises. The vehicle operates normally otherwise. The issue appears to involve excessive fuel consumption or incorrect fuel management without any driver warning. This condition poses a potential safety risk because the vehicle may unexpectedly run out of fuel while driving, which could result in loss of power in traffic or on highways, increasing the risk of an accident. The issue has been observed repeatedly after refueling. At the time of

09/18/2019 ODI #11256340.0

Audi recalled 2012-2015 a6 cars with the 2.0l tfsi engine, along with other Audi models, due to faulty coolant/water pump (NHTSA recall # 18v-229 mfg recall #19n3/19n4). For the a6, the bracketing was for cars built from 4/4/2011 - 12/22/2014. The bracketing for other models impacted by the recalled varied from 2012-2017. My a6 2.0 was built in feb 2015, but was classified as a 2016 model. On 8/28/2019 my check engine light turned on. I took the car into my Audi dealership for servicing. The technician stated that I had a defective coolant/water pump, and that the pump was about to burst and needed immediate replacement. I was aware of the recall, and asked if the pump on my car was similar to the pumps covered under the recall, which they confirmed the pump part number on my car ma

steering 2 complaints shown

12/09/2022 ODI #11496814.0

The electronic steering control module failed while the vehicle was stopped. A light came on the dash which stated something like ~"Do Not Drive Major Steering Malfunction" and the steering became almost impossible to turn. The vehicle was towed to an Audi Dealer and repaired at my significant cost. I am suspicious that there is a known defect which has not been acknowledged by Audi. I also own a 2014 Audi Q5 which I received a letter to extend the warranty for this specific issue (see uploaded information). The cover letter states this applies to Certain 2011-2016 Model Year Audi B8 (Q5) and C7 (A6) & D4 Vehicles. I contacted Audi Customer Care and they were unwilling to tell me any distinguishing attributes for why some 2016 A6 vehicles are included and my 2016 A6 is not. Audi told me th

11/27/2023 ODI #11557040.0

While driving the car, the steering column failed, making the car unable to steer. Mileage 81,312. The error message was Steering Malfunction, do not drive. and you could not turn the wheel. The independent service center confirmed and replaced the steering column. They stated they are doing 1-2 a week and Audi knows it's an issue as they are stocking the column. The repair cost me $5,000.00. There was no warning until it didn't work.

brakes 2 complaints shown

4 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/08/2019 33,500 mi ODI #11287720.0

The vehicle vibrates heavily when the brakes are applied at highway speeds. No accident has occurred but is of great concern

08/16/2023 ODI #11538985.0

At high speeds (around 65 or more), when I apply the brakes I can sense some vibration in the brakes. I mentioned to the dealer that the brakes are not smooth as in my other cars. I was told, it is because Audi is a "performance car." Now I know that it is just poorly built.

powertrain 2 complaints shown

5 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
10/01/2021 51,000 mi ODI #11435089.0

The contact owns a 2016 Audi A6. The contact stated the emergency lights were illuminated. The vehicle loss coolant and overheated. The stop immediately message was displayed. The vehicle was taken to an independent mechanic who stated that the engine coolant housing assembly needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 51,000.

08/29/2019 96,000 mi ODI #11252138.0

Severe leak noticed by technician. During routine oil change. Skid pan full of transmission fluid. Not an issue in previous inspections. Audi dealership looking for cause. No performance issues noticed

electrical 1 complaint shown

5 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/18/2024 Fire ODI #11625896.0

Engine area of car caught fire with ignition off

body 1 complaint shown

11/18/2020 ODI #11375203.0

Problem#1 fuel door clip suddenly stopped closing, therefore I couldn't fully close it. Problem #2 trunk latch stuck, therefore I have to get into the trunk using the rear seats, then releasing the latch from inside. All this happened within 1 year of financing the vehicle.

tires 1 complaint shown

11/09/2022 ODI #11492907.0

I purchased 4 new tires from Tire Choice Auto Service in St. Peters, MO on 6/29/2021. They recommended Blackline Champoints and installed them that day. I noticed a few weeks ago when I drove a couple hours away to visit a college with my daughter, my traction just didn't seem great. I didn't think much at the time or after because my tires were practically brand new. I work from home and maybe have about 4-5k miles on them. I took my car in on Monday this week to my auto shop for my regular oil change, which coincidentally enough it was the month before I got these new tires. The mechanic asked me if I knew my tires were bald, I laughed telling him I got those after my last oil change, no way they could be bald. Sure enough, the front tires are slicker than anything I have ever seen on a

seatbelts 1 complaint shown

08/24/2017 ODI #11019265.0

Audi america and its dealers have fail to ensure my safety and fixing my car issues. Audi america sold me a lemon vehicle. Ever since I purchase vehicle it has had issues including stability, wheel wrobbly, and lost of horse power feeling like the car is shutting off on free way.

Showing 300 of 51 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/Audi/A6#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-15. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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