This is to amend complaint number 11051891. Cause of unintended acceleration was aftermarket floor mat installed by the Buick dealer! Floor mat has diagonal grooves molded into the rubber in exactly the worst spot such that the corner of accelerator pedal catches in the groove and holds the throttle wide open. I guess they didn't learn from the Toyota / Lexus disasters and darn near killed me…
2016 Buick LaCrosse cruise control problems
moderate 5 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →
Complaints
5
Recalls
0
Avg fix
$600
When does it fail?
Of the 5 cruise control complaints filed for the 2016 Buick LaCrosse, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Among the 6 model years of Buick LaCrosse in our records for cruise control problems, this one ranks #2 by owner-complaint volume.
No new NHTSA cruise control complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
What owners are reporting 4 most recent
Tl* the contact owns a 2016 Buick lacrosse. While driving 3 MPH in a parking light and making a slight turn, the vehicle accelerated forward. The contact stated that the floormat was not in the correct position. There were no warning indicators illuminated. The contact called on star and was informed that the vehicle was performing as designed. The local dealer and manufacturer were not…
From standing stop or while in motion at highway speeds, stomp the accelerator to command immediate acceleration: accelerator sometimes sticks in wide open throttle resulting in unintended sustained acceleration. First counter-measure tried - slap the gear selector handle to neutral position; however, engine remains in wot condition. Second counter-measure - push the engine off switch and coast…
Adaptive cruise engages antilock brakes in a random manner even when no car is in front of you when the vehicle is in motion at a variety of different speeds. Has happened multiple times for several months.
Had cruise control trouble with your 2016 Buick LaCrosse?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2016 Buick LaCrosse?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $600 and most owners catch it before it causes a breakdown.
At what mileage does the cruise control typically fail?
Based on the 5 complaints filed, cruise control issues most often appear around 34,265 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Buick/LaCrosse.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.