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ProblemsByVin File / 2016-CADILLAC-SRX NHTSA data synced 3 days ago
2016 · Cadillac

Cadillac SRX problems

168 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2016 SRX?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

lighting
95 reports · fails ~65,103 mi · avg $250
moderate
suspension
14 reports · fails ~40,250 mi · avg $900
moderate
electrical
13 reports · fails ~34,899 mi · avg $850
moderate
airbags
6 reports · fails ~30,900 mi · avg $1,100
critical
powertrain
5 reports · fails ~45,000 mi · avg $2,500
moderate
visibility
5 reports · fails ~51,000 mi · avg $350
moderate
brakes
3 reports · fails ~57,000 mi · avg $450
severe
steering
3 reports · fails ~41,526 mi · avg $700
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 SRX's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 SRX?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 SRX · lighting
My headlights keep getting dimmer and dimmer as time goes on. My vehicle only has 40,000 miles, but I started noticing at least 5,000 miles ago that while driving down the highway at night that it appeared as if I barely had any headlights shining in front of me. I would turn…
12/31/2020 · NHTSA ODI #11385810.0 · see lighting pattern →
2016 SRX · airbags Crash
I was the owner/operator of the srx was t-boned on the passenger side, air bag triggered error message and did not deploy, seatbelt did not lock in place until after I hit the dash resulting in unharnessed contact in cabin causing over $200k in medical bills to date to right…
12/31/2019 · at 22,000 mi · NHTSA ODI #11292236.0 · see airbags pattern →
2016 SRX · lighting
The low beam lights on our 2016 Cadillac SRX are extremely dim and very dangerous to drive at night. This is a know issue and there have been numerous class action Law suits regarding the issue. P.lease help to make my wife's commute to work safer Thanks
12/29/2021 · NHTSA ODI #11445498.0 · see lighting pattern →
2016 SRX · lighting
The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the headlights were extremely dim, causing the contact to not see the road clearly. The contact mentioned that the hi-beam was used to see the road while driving at night. The…
12/27/2021 · at 90,000 mi · NHTSA ODI #11445046.0 · see lighting pattern →
View all 168 owner complaints →
Had a problem with your 2016 Cadillac SRX? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Active recalls showing 1 of 1

severe NHTSA 21V473000 June 24, 2021

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Common questions

Is the 2016 Cadillac SRX reliable?

Mostly yes. With a reliability score of 7.4 out of 10 based on 168 owner complaints filed with NHTSA, the 2016 Cadillac SRX is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2016 Cadillac SRX?

The 2016 Cadillac SRX is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Cadillac SRX?

Based on NHTSA records, the most-reported issue is lighting, with 95 complaints filed. Typical failure occurs around 65,103 miles. Average repair cost runs about $250 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 30,900 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac SRX has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Cadillac SRX?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 168 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Other model years
2020 SRX2019 SRX2018 SRX2017 SRX2015 SRX2014 SRX2013 SRX2012 SRX
Compare against
vs. 2016 acura MDX vs. 2016 bmw X1 vs. 2016 lincoln MKX vs. 2016 mercedes-benz GLC-Class
Problem categories across the fleet
lighting across all vehicles suspension across all vehicles electrical across all vehicles airbags across all vehicles powertrain across all vehicles visibility across all vehicles brakes across all vehicles steering across all vehicles
Component family deep-dives
GM 3.6L LFX/LLT V6 problems
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Cadillac/SRX. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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