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ProblemsByVin File / 2016-CADILLAC-SRX
2016 · cadillac

cadillac SRX problems

1 safety recall. 166 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

lighting
94 reports · avg $250
moderate
suspension
14 reports · avg $900
moderate
electrical
13 reports · avg $850
moderate
airbags
6 reports · avg $1,100
critical
powertrain
5 reports · avg $2,500
moderate
visibility
5 reports · avg $350
moderate
brakes
3 reports · avg $450
severe
steering
3 reports · avg $700
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2016 SRX · lighting
MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN…
12/31/2020 · NHTSA ODI #11385810.0
2016 SRX · airbags Crash
I WAS THE OWNER/OPERATOR OF THE SRX WAS T-BONED ON THE PASSENGER SIDE, AIR BAG TRIGGERED ERROR MESSAGE AND DID NOT DEPLOY, SEATBELT DID NOT LOCK IN PLACE UNTIL AFTER I HIT THE DASH RESULTING IN UNHARNESSED CONTACT IN CABIN CAUSING OVER $200K IN MEDICAL BILLS TO DATE TO RIGHT…
12/31/2019 · NHTSA ODI #11292236.0
2016 SRX · lighting
The low beam lights on our 2016 Cadillac SRX are extremely dim and very dangerous to drive at night. This is a know issue and there have been numerous class action Law suits regarding the issue. P.lease help to make my wife's commute to work safer Thanks
12/29/2021 · NHTSA ODI #11445498.0
2016 SRX · lighting
The contact owns a 2016 Cadillac SRX. The contact stated that while driving at night at various speeds, the headlights were extremely dim, causing the contact to not see the road clearly. The contact mentioned that the hi-beam was used to see the road while driving at night. The…
12/27/2021 · NHTSA ODI #11445046.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Active recalls showing 1 of 1

severe NHTSA 21V473000 24/06/2021

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Fix: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Common questions

Is the 2016 Cadillac SRX reliable?

Mostly yes. With a reliability score of 7.4 out of 10 based on 166 owner complaints filed with NHTSA, the 2016 Cadillac SRX is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2016 Cadillac SRX?

Based on NHTSA records, the most-reported issue is lighting, with 94 complaints filed. Average repair cost runs about $250 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac SRX has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Cadillac SRX?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 166 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 13 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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