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ProblemsByVinFile / 2013-CADILLAC-SRXNHTSA data synced 3 days ago
2013 · Cadillac
Cadillac SRX problems
392 owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
6.6 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2013 SRX?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
Electrical system: 48 complaints, classified severe, failures cluster 49,000–76,000 mi
Powertrain: 28 complaints, classified severe, failures cluster 29,554–80,000 mi
Reliability score 6.6/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2013 SRX· lighting
Headlights are very dim resulting in very poor visibility when driving at night and forcing the excessive use of high beams in order to see. *dt VIN is not available *jb
I have a problem with the head lights are not bight enough. I can barely see the road. We had it check at the dealership and they said yes the head lights are defective just like the ones on recall but our VIN number is not listed. I have spoke to gm but they say I need to go…
Back in 2020 I believe there was a known headlight issue with Cadillac vehicles. Communication was sent out to owners for a headlight reimbursement program. We unfortunately didn't receive any communication regarding this. Back in March 2022 my husband had a work trip which…
VEHICLE FIRE & MOLD. My 2013 Cadillac SRX had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to COMPLETELY stop operating (water pooled at trunk latch/rusted), as well as water…
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Estimate your repair exposure
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General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3
A three to four second lag in acceleration may increase the risk of crash.
Fix: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels
If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Common questions
Is the 2013 Cadillac SRX reliable?
It's got known weak points. With a reliability score of 6.6 out of 10 based on 392 owner complaints filed with NHTSA, the 2013 Cadillac SRX has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2013 Cadillac SRX?
The 2013 Cadillac SRX is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Electrical system: 48 complaints, classified severe, failures cluster 49,000–76,000 mi; Powertrain: 28 complaints, classified severe, failures cluster 29,554–80,000 mi; Reliability score 6.6/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2013 Cadillac SRX?
Based on NHTSA records, the most-reported issue is lighting, with 209 complaints filed. Typical failure occurs around 68,968 miles. Average repair cost runs about $250 at an independent shop.
What's the most expensive thing that goes wrong?
The lighting is one of the costlier repair items. Average repair cost runs about $250 at an independent shop. Typical failure occurs around 68,968 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Cadillac SRX has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2013 Cadillac SRX?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 392 complaints on file and the costliest repair averaging $250, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 3 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2013/Cadillac/SRX.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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