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3 safety recalls. 391 owner complaints. We mapped every trouble spot before you sign the papers.
Average for the segment. Some recurring trouble spots worth knowing about.
HEADLIGHTS ARE VERY DIM RESULTING IN VERY POOR VISIBILITY WHEN DRIVING AT NIGHT AND FORCING THE EXCESSIVE USE OF HIGH BEAMS IN ORDER TO SEE. *DT VIN IS NOT AVAILABLE *JB
I HAVE A PROBLEM WITH THE HEAD LIGHTS ARE NOT BIGHT ENOUGH. I CAN BARELY SEE THE ROAD. WE HAD IT CHECK AT THE DEALERSHIP AND THEY SAID YES THE HEAD LIGHTS ARE DEFECTIVE JUST LIKE THE ONES ON RECALL BUT OUR VIN NUMBER IS NOT LISTED. I HAVE SPOKE TO GM BUT THEY SAY I NEED TO GO…
TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHEN THE SEAT WARMER WAS ACTIVATED, THE SEAT CAUGHT FIRE. THE CONTACT'S HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT SIDE OF HER BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE…
Back in 2020 I believe there was a known headlight issue with Cadillac vehicles. Communication was sent out to owners for a headlight reimbursement program. We unfortunately didn't receive any communication regarding this. Back in March 2022 my husband had a work trip which…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A three to four second lag in acceleration may increase the risk of crash.
If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
It's got known weak points. With a reliability score of 6.6 out of 10 based on 391 owner complaints filed with NHTSA, the 2013 Cadillac SRX has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Based on NHTSA records, the most-reported issue is lighting, with 208 complaints filed. Average repair cost runs about $250 at an independent shop.
The lighting is one of the costlier repair items. Average repair cost runs about $250 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 391 complaints on file and the costliest repair averaging $250, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.