2016 Chevrolet 3500 owner complaints

I bought this truck in october 2019. While out on the test drive, I noticed 2 to 3 inches of free play in the steering wheel. I asked them to look into it and they found a bolt in the steering box had backed out about a half inch on it's own. They found a tsb from gm saying to use loctite on the bolt. They fixed it and everything has been good for two months. I am now starting to feel free play again and the steering itself feels very loose/ no stiffness at all when driving at any speed. I've seen many owners in many different forums complain about the same issue and I fear for my families safety when towing our heavy camper next year on vacation. Gm needs to recall this issue before someone is seriously injured.

I reported to my dealer charper Chevrolet nov. 2018,I had roughly 23k miles,that my 2016 Chevy 3500 had developed a wobble, shake whatever you could call it. They investigated and told me my tires possibly had broken belts the tires had plenty of tread left. I was told if I could deal with the shake till I get new tires so be it. I rode them till july 2019 got 6 new michelin 235/80/17 ltx a/t2 tire package. They rode ok still had a little shake to start then it got worse the more I drove. Let me say it never shook all the time it would come and go. Sometimes when I headed for work in the morning shake shake shake other times nothing. When going around bends shake shake then nothing. It is very annoying and needs attention. My dealer want to investigate more but I am being asked to

New truck had lose steering when I took delivery, requiring over correction. With just 4529 in mileage on it I took it back to my dealer. Was told they already had made repairs to four other trucks with the same issue. They replaced the hydraulic recirculating ball steering gear. Steering gear adjuster way too far out, leaking at shaft seals. Replaced gear and the new one was bad as well, with steering sticking and then slipping. Replaced with second new gear and vehicle checked out and was returned to me. This is a major safety issue in my opinion for a truck designed to tow heavy vehicles.

Tl* the contact owns a 2016 Chevrolet silverado 3500. While driving, the contact noticed that the steering wheel became different and had to be turned a few inches before the vehicle would respond and turn. There were no warning indicators illuminated. The vehicle was taken to laramie gm auto center (3600 grand ave, laramie, wy 82070 (307) 460-4761) where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 39,500.

At 54,000 miles, noticed 2-3 inches in play in the steering wile driving the vehicle. Now that the steering has loosened, it is a continual issue. I have not had it diagnosed yet. However, in reading other complaints on this site, this seems to be a design error. As this is dangerous. The NHTSA should force gm to issue a recall.

Steering is always a bit loose. At only 70,000 the ABS and stabilitrak warnings came on. Took the vehicle to the dealer and learned that the pitman shaft is backing itself out of the steering assembly. Not covered by warranty. Yet, Chevy has 6 tsbs on this issue (the latest saying to use some lock-tite on it); they had a newly designed part; and, checking inventory you learn that dealers have new steering assemblies in inventory for 2016 and 2017. Seems as though Chevy knows it has a serious safety/steering issue and have made a business decision to not recall until there is a catastrophic failure and people die. There are other reports on this site of failures at mileages from 1700 on up. This clearly is the results of a design or system flaw and is systemic. This matter needs to be

During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been i

While driving on the highway, vehicle filled with smoke accompanied by a strong burning odor. At the same time the HVAC blower stopped functioning and the windshield fogged up. After stopping the vehicle, burned wires and melted harness connectors where found at the HVAC blower the HVAC blower motor overheated due to a short caused by repeated water intrusion from defective and missing body seams along the roof, cowl, and numerous other locations. Safety belt warning chimes repeatedly for no apparent reason, many other electronic components intermittently fail or operate erratically when it rains or snows. Vehicle floor fills with water frequently. Mold has started growing under carpet. Repeated issues from date of purchase, issues continue to be unresolved, dealership has been unable to

Driving vehicle ABS and skid warning lights appears, brake system warning appears always lit while in towing mode. None stop beeping. No reason why this is happening. Had vehicle checked by multiple Chevrolet dealerships and they have changed sensors, towing plug twice, electrical rewiring. Began towing 1 hour after repairs and the same problems began all over again. No changes have been noticed $2700.00 later

Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.

Tl* the contact owns a 2016 Chevrolet silverado 3500. While driving approximately 70 MPH hauling a goose neck flatbed duel tandem trailer, the power bus bar shorted. In addition, there was a failure with a loose wire associated with the starter. The radio would not turn off and the contact was locked in the vehicle. The contact was able to exit the vehicle after several attempts. The vehicle was towed to the dealer. The dealer tightened the wires and replaced all of the bus bars. The next morning, within less than 20 miles, the bus bars failed again. The brake, traction control, and other warning indicators and gauges illuminated. The contact was locked in the vehicle and had to move the key back and forth as well as use the key fob to exit the vehicle because the lever would not release.

I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.

The contact owns a 2016 Chevrolet Low Cab Forward truck. The contact stated that an employee had started the vehicle while parked and placed the vehicle in drive (D), the vehicle independently accelerated and crashed into 2 vehicles parked in front of the contact's vehicle. The contact stated that the employee had not noticed any warning lights. The contact stated that his vehicle had crashed into the front ends of the 2 vehicles and had crushed the hoods front bumper and grills on both vehicles and had pushed both vehicles aside. The contact stated that his vehicle had sustained damage to the driver and passenger side front doors and fenders as well as damage to the front bumper and grill. The police were called, and a report was written. The contact's employee was not injured. The other

Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,

Tl* the contact owns a 2016 Chevrolet silverado 3500. While driving 65 MPH, the reduced engine power mode warning indicator illuminated. The vehicle was taken to medved Chevrolet Buick GMC (located at 1506 s wilcox st, castle rock, co 80104, (303) 688-3137) where it was diagnosed that the indirect fuel injector filter and a fractured particulate filter needed to be replaced. The contact stated that the vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and provided case number: 8-467007708. The approximate failure mileage was 50,486.

There is no grille billet covering the radiator in the front of the vehicle and debris fills the coils on the radiator causing the transmission to run hot

Bad paint, extremely soft, chips easily. Rear of fenders and tailgate showed chips after 1500 miles, now front of rear fenders are chipped as well as numerous places on sides and front of vehicle. Dealer told me it was due to dust storm. My 2003 silverado has paint that looks newer than my 2016 and is parked in the same location.

Tl* the contact owns a 2016 Chevrolet silverado 3500. The contact stated that he drove out of town and, upon his return, he noticed that the two rear rims were fractured. The vehicle was taken to country Chevrolet (880 s main st, colville, wa 99114, (509) 684-8404) where it was diagnosed that the two rims needed to be replaced. The contact wanted four new rims instead, but Chevrolet did not assist. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 35,000. *tt*jb

We have had repeated instances, where engine light comes on, and fuel guage flat lines. If you can not get to a qualified dealer soon enough, vehicle shuts down without warning[actually it remains running until it almost comes to a complete stop]. We have had to instances of shut down, and at least 6 instances altogether of engine light/ fuel guage flat line. This has all happened since vehicle was put in service in january / 2016. We use this vehicle to travel across the lower 48, and parts of canada, to pick up breeding bulls, that have values ranging as high as 1 million or more. These animals have all been tested for transport back to our facilities in plain city, oh, and once on the trailer, are not to be removed, unless it is an absolute emergency, because of regulations. Our concern

Bought truck new. Bought a brand new fifth wheel trailer to tow. Sometimes while towing the trailer, the truck will "shudder" while driving at highway speed. This has happened maybe 3 or 4 times in the 2 years that I have had the truck and trailer. It "shudders" bad enough that it has nearly caused an accident. When it does this, the stabilitrak, traction control and all my gauges come on. The speedometer and tach reset. All this while driving. Brought to the dealership and all they do is point the finger at the trailer manufacturer. Trailer manufacturer says they are aware of the issue, and it is only happening to Chevy trucks this has been an issue since I bought the truck and trailer