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ProblemsByVin Index / 2016-DODGE-DURANGO / COMPLAINTS
Full complaint record · NHTSA

2016 Dodge Durango owner complaints

159 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

lighting 6 complaints shown

40 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/31/2019 59,541 mi ODI #11292246.0

Center section of rear vehicle lighting failed. Leaving inadequate rear lights.

12/27/2019 84,000 mi ODI #11291639.0

My LED taillights keep getting water inside them causing the lights to slowly go out. This will cause a safety issue over time. Also will cause an accident. I feel that Dodge didn't do a good job at sealing the lights. By looking at the pictures you will see what I mean by the water. I have drained the water several times by removing a bolt.

12/27/2019 ODI #11291663.0

Water leaks into and pools in rear tail lights/brake light causing them to fail. Research has found this to be a common problem.

12/07/2022 ODI #11496498.0

Around Thanksgiving of this year (2022), I noticed that my taillight housing for the center LED Racetrack lighting on my 2016 Dodge Durango was retaining water. I found this odd because light housings are supposed to be sealed and not allow water to enter. If water gets in, the electrical is at risk and lights can be shorted out or even cause an electrical fire. I conducted research and have found that this is a common issue with the Dodge Durango since this model has been sold. Water has been reported all over the internet of rear light housings that have shorted out or caused major issues. If the lights go out, it can cause visibility issues for vehicles behind you. I have noticed that the lights are now flickering on my vehicle in the area where the water settles. The same light housing

12/03/2019 ODI #11286562.0

When it rains water is collecting in the back tailgate light. There needs to be a recall to fix this problem. Apparently, I am not the only one having this problem.

12/03/2019 101,000 mi ODI #11286749.0

The racing taillights are not sealed well enough. Water is getting into the light. It will cause part of light to go out.

electrical 5 complaints shown

32 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/29/2023 ODI #11562556.0

Was driving and the vehicle stalled well driving, Had a hard time trying to stop and could barley steer the vehicle. Vehicle was flashing shift to park. This has happened two times to me now and I took it to the dealership and it happened to them as well. The radio screen sometimes doesn't light up and it will freeze and won't let you do anything, when cell phone is connected via blue tooth it will disconnect and then reconnect and randomly turn the volume all the way up and music will start playing, A/C will randomly kick on when I didn't have it on due to it being winter time and use only the heat now. rear brake light the race bar part of it is out and Mopar won't replace, Hood of the vehicle has rust bubbles and the lift gate has rust, I asked Mopar about the warranty and they said I m

12/28/2024 ODI #11632805.0

Electrical issues involving specific fuses in the vehicle where the f13 fuse constantly fries and melts into the fuse box. Causing an electrical burning smell. No warning lights come on. Certain aspects of the car stop working like the blower motor.

12/26/2018 76,000 mi ODI #11163449.0

Tail light bar across back collects water (bad seals). Now has shorted out and tail light bar and tag lights do not work. Not covered under my extended warranty

12/13/2019 105,000 mi ODI #11288829.0

Tl* the contact owns a 2016 Dodge durango. While driving 70 MPH, the vehicle began to lose power and the service power steering, service electric stability, and control service air bag warning indicators illuminated. The contact veered to the shoulder of the road and the vehicle shut off. The contact was able to place the gear in park, but it did not resume normal operation. The vehicle was towed to moss motor company (1000 s cedar ave, south pittsburg, tn 37380, (423) 837-7114), but they were unable to duplicate the failure and were still working on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: [xxx]. The contact mentioned that the stability control system was updated approximately a year ago at the same dealer. The fai

12/11/2021 ODI #11443486.0

The car will just turn off, requiring it be placed in park and restarted.

powertrain 3 complaints shown

30 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/21/2016 15,000 mi ODI #10936697.0

Tl* the contact owns a 2016 Dodge durango. After driving the vehicle, shifting into park, and exiting, the contact stated that the vehicle rolled forward and almost caused a crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 15,000. The VIN was not available.

12/21/2016 Crash ODI #10936829.0

The 2016 durango rented from enterprise repeatedly, increasingly but intermittently and without driver input, changed gear, revved and indicated on the screen that there were issues with "key fob not in vehicle and "tires pressure". At first their were three very brief incidents lasting less than three seconds over a week, occurring at idle and when accelerating. Later the occurrences lasted sometimes over 20 seconds each and happened sometimes several times per hour, increasingly worse. While there was clearly an issue with the shifter, there appeared to be additional or related issues with the electronic brain. Resetting the options, like shutting off the hill climb option which it was set on before we rented it seemed to help at first but did not. This was dangerous and disturbing.

12/20/2016 6,000 mi Crash ODI #10936594.0

Vehicle was in park, engine running, while owner was pumping gas at the station. With the driver's door ajar, he was standing outside for several minutes and suddenly the vehicle took off in reverse. Vehicle was in park and not moving for the several minutes while pumping gas. The vehicle took off, dragged owner by the open door under the vehicle and ran his leg over. Continued moving until it hit a pole. Owner was hospitalized. *tr

other 2 complaints shown

12/31/2025 ODI #11708040.0

Passenger active headrest deployed while parked on driveway.

12/18/2018 81,000 mi ODI #11162324.0

Came to a stop turned the knob to park, and went to exit the vehicle. The car rolled forward into the curb and dented my license plate . The car apparently did not go into park, like I had put it. Had there been people in front of me I would have hit them!

steering 2 complaints shown

3 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/29/2019 45,711 mi ODI #11291825.0

I was driving home from the store on dec 8th 2019. When I went to make a left onto my street, my wheel locked up and I hit the curb at a low rate of speed. A warning came on that said "power steering unavailable" (see picture)

12/29/2018 60,028 mi ODI #11163984.0

The power steering has gone out. It fully went out while driving into a parking lot from a highway exit. The truck started making sounds and will not turn now. The vehicle has only 60,000 miles. I have seen where other Dodge and Ram vehicles are having similar issues where the power steering has completely gone out as mine has. With the electronic steering system every time I turn the wheel you hear a screeching and electronic or being sound (as if an electrical device has failed). I started to notice a dull or numb steering feeling to the vehicle which now has progressed into unable to use one bit. Fiat Chrysler has informed me that this is not covered under an extended warranty. We read that similar Dodge, Chrysler and Ram vehicles in our year range have been affected by this as well. It

tires 1 complaint shown

12/28/2022 ODI #11499173.0

The contact owns a 2016 Dodge Durango equipped with Sailun Tires, Tire Line: Atrezzo SVR LX, Tire Size: 265/50/R20, DOT Number: 1YJDBNULY0217. The contact stated while driving 80 MPH in the passing lane, the front driver's side had a blowout, causing the vehicle to be pulled into the grassy area towards the railing. The contact maneuvered the vehicle while the vehicle rolled 100 yards. The contact stated that upon inspecting the tire, he noticed that the tire was still attached to the wheel, but the tread had separated from the tire. The contact had not sustained any injuries. The vehicle was towed to a tire mechanic where the tire was replaced. The contact later became aware of NHTSA Campaign Number: 21T018000 (Tires) however, the tire line was not included. The manufacturer was notified

brakes 1 complaint shown

12/05/2019 79,100 mi ODI #11287049.0

I took my 2016 Dodge durango to an independent garage (no longer under warranty) because the booster developed a vacuum leak inside under the dash. After removal, we found the booster was filled with water. I found a recall for earlier year Dodge durangos from 2011-2014 with a similar issue (safety recall t59 / NHTSA 17v-572), and the fix was to install a shield to protect water from entering. My booster already had this shield and was installed correctly, yet it still filled with water. I purchased this vehicle used in august 2019, so I have no service history available. In addition to the pictures, I also took a video showing the water, please see this link: https://youtu.be/5bd3jwunfe4

Showing 300 of 159 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/Dodge/Durango#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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