The contact owns a 2016 Infiniti Q50. The contact stated that the vehicle was taken to the dealer for an oil change. The contact stated while driving to the residence, the RPMs and the speedometer were intermittently dim, and the daytime running lights were intermittently inoperable. Additionally, the contact stated that the front passenger's side seat belt light indicated that the seat belt was not buckled even though the front passenger’s seat was unoccupied. The contact stated that upon buckling the front passenger's side seat belt, the seat belt warning light turned off. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
2016 INFINITI Q50 owner complaints
36 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 4 complaints shown
Tl* the contact owns a 2016 Infiniti q50. While at a stop, the vehicle went into economy mode and shut off. The start/on/off warning indicator illuminated. The vehicle was restarted and taken to Infiniti of coconut creek (5501 west sample rd, coconut creek, fl 954-861-6100) and was diagnosed that it was performing as expected. Later, the contact received notification of NHTSA campaign number: 17v476000 (fuel system, gasoline, electrical system). The vehicle was taken back to the same dealer and repaired per the recall. The manufacturer was made aware of the failure and made a note of the contact's call. The failure mileage was 1,500.
* the passenger airbag light came on July 2025. I was not in a accident the light just came on. * 7/29/2025 I took my car in for service at Infinity of Las Vegas (the only Infinity dealership in Las Vegas) I asked to check why the airbag light was on. I was told the occupant sensor unit was abnormal. Sensor and module internally shorted out. Recommend to replace passenger front seat frame assembly (only available as a 1 piece both sensor and module internally shorted seat frame Assy). @ $ 8678.76. Because it’s a different seat from the original seat, I would have to also replace the seat belt. @ 116.87. * It is not recommended to drive a car with the air bag light on. This car is my only source of transportation. * on August 4, 2025 I took my car to Auto Dynamic Services and they sugge
I’m reporting a safety issue with my 2016 Infiniti Q50. Last Friday [XXX], my the car wouldn’t crank and there was minimal dashboard power, but the engine wouldn’t start. After receiving a jump, I had the battery replaced assuming it was the issue. However, six days later, while driving, the vehicle suddenly lost all electrical power mid-drive with no warning or dashboard alerts. The engine shut off, the brake pedal became stiff, and I was unable to use any power-operated functions, such as rolling down the windows (98 degree day in Texas) or opening the trunk, which contained my emergency tools. A police officer had to assist and the vehicle was towed. Upon inspection, the issue was traced to corroded battery terminal cables, which were blocking the signal from the new battery and causi
steering 3 complaints shown
I have complained to Infiniti several times throughout the 6 months I've had the vehicle. I noticed after a few weeks of leasing the car that when I steer almost to a 90 degree angle whether it be out of a right or left turn the car loses acceleration. This happens on a daily basis, not every time I turn, but more times than none it loses considerable acceleration which has almost caused a wreck. To me this is a major safety issue. I've never experienced this in an other vehicle I've driven. Infiniti says it's a traction control issue that disengages the throttle when the computer feels the rear wheels will spin out of control. This loss of acceleration happens at low speeds and usually pulling out of a shopping center either right or left. At low speeds this should not be a safety respons
On 12/11/21 my vehicle had limited turning (left or right) capability. The vehicle has < than 23K miles, was purchased at Bommarito Infiniti, and has been serviced at the same dealership since I purchased it. I bought the vehicle new and drove it over the last 5 years as a back-up vehicle to a Chevy Cruze (w/greater than 180K miles on it and no faulty parts). I did not purchase the extended warranty because it was supposedly a reliable vehicle, based on my prior history/ownership of a 2006 G50. I made timely payments for 5 years, performed all of the required maintenance, and took my car in for all of the Infiniti “recalls.” After the ability to turn failed, I took the vehicle to Bommarito Infiniti for a diagnostic and routine oil change. The steering diagnostic found 3 leaks on the steeri
Tl* the contact owns a 2016 Infiniti q50. The contact stated that while driving 40 MPH, the steering wheel turned to the left independently, causing the contact to lose control of the vehicle. The contact regained control of the vehicle prior to the engine failure warning light being illuminated. The vehicle was taken to Infiniti of ontario located at 2192 inland empire blvd, ontario, ca 91764, to be diagnosed. The contact was informed that the circuit board for the steering system needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure and a case was filed. The failure mileage was approximately 40,694. *ln*jb
other 3 complaints shown
The contact owns a 2016 Infiniti Q50. The contact stated that while driving at various speeds, the center display control unit would glitch inadvertently and constantly restart, which led to the rearview camera and GPS failure. The vehicle was taken to the dealer who diagnosed that the display control unit failed and needed to be replaced. The contact stated that the center display control unit had completely failed. The contact referenced NHTSA Campaign Number: 21V599000 (Back Over Prevention). The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 52,000.
Sunroof exploded while driving down the freeway with no vehicles in close distance in front or on the side of me.
While accelerating, the driver switched the vehicle from manual shift mode to automatic. The driver noted a significant increase in measured RPM via the tachometer as if the vehicle "jumped into a lower gear or failed to find a gear." the driver noted that the rear tires lost traction, causing the car to turn towards the left. Shortly after, the driver lost control of the vehicle and crashed. *dt consumer stated he was turning into the entrance ramp when the vehicle fish tailed causing it to flip. *jb
powertrain 3 complaints shown
The contact owns a 2016 Infiniti Q50. The contact stated while driving 35 MPH, the accelerator pedal was depressed, and the vehicle failed to accelerate and stalled. The contact stated that the vehicle was consuming an excessive amount of fuel even when the vehicle was driven a short distance. The contact stated that the rear driver’s and passenger’s side door latches were inoperable and failed to securely lock. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
this car is being sold at nice car inc and they have erased codes from car air bags wont deploy if and accident occurs 1 turbo on car doesnt work and the car smokes runs hot the and will shut off or wont Accelerate over 10 miles per hr I was not aware of this until after purchase and i had car checked out that is dangerous and hazardous they also have called using my name pretending to be me and made false insurance claims the car… I could only upload so much but a certified mechanic stated they deleted codes from vehicle and its not listed on carfax they give. They are endangering lives of Americans and scamming insurance companies because the car doesnt have safety features that should work
The car has only 50,000 miles and the valve body of the car just burnt out. I’ve done all the mandatory/ recommended maintenance and with the history of the brand I expected better quality of their product. Would greatly appreciate the accountability on this issue and some effort to fix this for the population.
engine 2 complaints shown
Internal engine mechanical issues, infiniti of bridgewater diagnosis. The engine cut off midway while driving on the highway. Vehicle received an engine replacement 1-2 years ago from Infiniti of edison (ray catena) who were shut down after the replacement. There was absolutely no warnings or problems before hand.
We took our car in for its first oil change at a oil lube business and afterward our car's engine seized up about 4 miles down the road, and completely destroyed itself. After investigating, it seems the oil tech may have damaged the oil filter assembly's delicate end tip piece unbeknownst to him. It is inconclusive if he damaged it or broke it off. At a later date this oil lube business gave us an Infiniti tbs they got from our Infiniti dealership, that they nor I, had ever seen. Also it does not seem to be filed with anyone nor the NHTSA. The tbs claims that this part breaks very easily if not properly handled. Also when our problem was diagnosed by an Infiniti tech, he told us this part breaks so often, that they have to keep the item in stock in their parts department. He also said the
airbags 2 complaints shown
Tl* the contact owns a 2016 Infiniti q50. While driving various speeds, the air bag warning light for the front passenger seat failed to illuminate even though the passenger seat was occupied. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per NHTSA campaign number: 16v244000 (air bags). The vehicle was repaired; however, after the recall repair was performed, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 15.
Airbag sensor light stays on instrument panel due to an issue with passenger airbag sensor under passenger seat.
cruise control 1 complaint shown
Chassis control system error message comes up. Normal driving. Parked and next day error message displays. Driving not yet affected. Dealership says they know of error message.
body 1 complaint shown
The hood of my vehicle is raised on the upper right side. It was a small opening but now it has gotten bigger. I'm afraid that the entire hood may come off at a high speed. I also have rust spots on the top of my car close to the sunroof. I use Infiniti of the Palm Beaches for all of my services and have reported both concerns and was told it was normal wear and tear. I have owned many cars and never had the problems that I've had with a vehicle.
seatbelts 1 complaint shown
Seat sensor problem on passenger side, seat belt light on without person seat in, fix many time still come back.