2016 Jeep Grand Cherokee owner complaints

My sunroof exploded while driving on the highway. I was going about 65 and there were no other vehicles around me. There was nothing that could have flown off the car. It exploded out of thin air.

The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this vehicle. This jeep is currently at an authorized dealer and has been diagnosed. There were absolutely NO warning signs whatsoever to indicate that this vehicle was going to go out on me. I don’t think it’s fair for me to have to give up my vehicle for something that I did not cause!

I was driving straight on the highway at about 65 MPH on 12/13/19 when I heard an explosion, and suddenly glass was raining down on me. Thankfully my newborn was not in the backseat at the time! My sunroof was shattered; I didn't see any debris hit my car prior to this happening. There were no vehicles close enough to me to flip up rocks or other debris. It seems my sunroof exploded on it's own, for no apparent reason and without warning. There is no item inside my vehicle to indicate something came through the sunroof and landed in my car. No damage to any other portion of the exterior of the vehicle. There is a large hole in the sunroof; the remaining glass is shattered and there are glass shards littered throughout the cabin of my vehicle.

Passive head rest deployed while sitting idle in drivers seat! Slamming into the side of my head! Causing a mild concussion! Took it into dealership and they replaced saying it didn’t have a recall! That only replaced if it failed! We wanted to have passenger side replaced also!

Uconnect radio/satellite channels randomly change by themselves which is a real distraction while driving. I started happening about a month ago.

Vehicle will stall while driving. Has happened 15+ times when trying to accelerate from a stop light, twice while driving at 45+ mph. Engine will stall and the dash will say "Shift to park to continue driving." Vehicle must be shifted in to park, and then the start button must be pressed to restart the engine and continue driving.

When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.

I have a brand new lease and my alternator has to be replaced. The battery is not being charged, the dome lights and headlights dim intermittently while driving or parked. The car has also stopped while driving in the middle of traffic and magically took off after a few seconds while I was making a left turn unto the freeway in the middle of a major intersection.

Lester glenn dealership, toms river, nj does not acknowledge this recall!

Engine oil filter housing cracked and there was excessive and continuous oil leakage. Research on the internet shows this is a common problem as the part is made of plastic and destroyed by heat. If not fixed, the car could overheat, the engine fail, and the car stop during use at high speeds. Problem was inspected, confirmed, and part replaced with metal part at Rad Rides in Buffalo WY. Problem first appeared as oil leaking under car about 2 weeks ago.

Tl* the contact owns a 2016 Jeep grand cherokee. The contact stated while driving approximately 30 MPH, the engine stalled. The transmission warning light illuminated. The vehicle was able to restart after several attempts. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was unknown.

2016 Jeep grand cherrokee was making left 90 degree turn at approx 5 MPH on an a non-public city airport access road, hit a small golf cart and stopped. Damage to the golf cart was minor and consisted of broken plastic parts. Visible damage to the Jeep was a dented license plate. The front wheel were frozen in the left turn position and could not be moved. The vehicle was towed to a Jeep dealer, who reported that the rack and pinion assembly was frozen and needed replacement. They said they could not disassemble or repair the part. The cost of the replacement part was $5,020.00. The vehicle has 33,040 miles and is well maintained, with no prior accidents.

While driving to nashville, tn we were driving between 65 - 73 MPH with speed control and hit slower traffic it felt like the vehicle lost power steering. The steering was hard to handle on the Jeep. It would pull either left or right and wouldn't seem to go straight. We could stop the vehicle and turn it off and the steering would be fine again for a while. I took my Jeep back to the dealer on december 2, 2016 and as of today december 27, 2016 they still have it. I don't know if it is the power steering or the lift suspension but it most definitely is a safety problem. This happened on the highway and the service techs have got it to duplicate the problem at the dealership. *tr

My 2016 Jeep grand cherokee pulls to left extremely hard on highway speeds to the point my vehicle will turn on its own on the highway and I have to adjust the steering wheel constantly to the right to avoid hitting into a wall or other object turning my car into a death trap. It has been into Jeep 5 times and the problem has still not been fixed.

Tl* the contact owns a 2016 Jeep grand cherokee. The contact stated that the LED headlights flickered while driving at night causing the headlights to provide inadequate lighting for safe night time driving. Courtesy Chrysler Dodge Jeep Ram (440 28th st se, grand rapids, mi 49548, (888) 497-0049) was contacted and stated that the headlight housings needed to be replaced at a cost of $2300. The manufacturer was contacted and informed of the failure but, offered no additional assistance. The failure mileage was unknown.

Tl* the contact owns a 2016 Jeep grand cherokee. The contact stated that the headlights failed to illuminate. In addition, when fueling the tank and attempting to drive, a knocking noise was heard from the engine. The vehicle was taken to leith Chrysler Jeep (5500 capital blvd, raleigh, nc 27616, (919) 872-5500) twice where it was diagnosed that both headlights needed to be replaced. The headlights were not replaced, but the engine noise was remedied; however, the noise recurred. The vehicle was taken back to the same dealer and the contact was informed that the noise was normal. The manufacturer was made aware of the failure and provided case number: 71542505. The failure mileage was approximately 43,000.

My Jeep.grand cherokee 2016 75th anniversary front lights stopped working ... First it was the left and now the right, in 10/29 I took my car to the Jeep dealer for the first problem and they told me that my warranty had expired, jus 40 k miles, today 12/9 the right does not work. And they are not responsible for the problem.

The contact owns a 2016 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2016 Jeep grand cherokee. The contact stated the vehicle was at a standstill, when he started to smell fuel inside the cabin of the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to brown's sterling Chrysler Dodge Jeep Ram (21900 auto world cir, sterling, va 20166;(571) 390-6900) where it was diagnosed with needing the fuel rail crossover tube to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16v814000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 39,000.

2016 Jeep grand cherokee. Consumer writes in regards to vehicle front tires wobbling from side to side while being towed by motorhome. *smd the consumer stated he purchased the vehicle to tow behind a 40 foot diesel motorhome. On october 12, 2016, while towing the Jeep, the motorhome started shaking/bouncing as though he had a blown out tire. Another motorist informed the consumer, the wheels on the Jeep were wobbling from side-to-side. When he came to a stop, the wobbling stopped.