Tl* the contact rented a 2016 Mercedes-benz cla250. While driving 45 MPH, the contact's vehicle crashed into the rear of another vehicle. The contact stated that the brake pedal was depressed and failed to operate as intended. The contact also stated that the autonomous braking system failed to operate as intended. The air bags failed to deploy. The vehicle was towed to an independent mechanic.…
2016 Mercedes-Benz CLA-Class airbags problems
critical 10 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
10
Recalls
0
Avg fix
$1,100
4crashes
4injuries
1fatality
What stands out
Among the 6 model years of Mercedes-Benz CLA-Class in our records for airbags problems, this one ranks #2 by owner-complaint volume.
No new NHTSA airbags complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
What owners are reporting 3 most recent
"takata recall" what purpose does this recall serve if the manufacturer still does not have a "remedy" available? I have 3 benz's, all affected by this recall and for over 1 year the dealer cannot repair due to "no remedy yet avail". So in the meantime, we should drive and pray that something tragic does not occur?
Hello, I am writing to file a complaint that I was not contacted or informed by Mercedes benz or my dealer in boston (Mercedes benz of boston, herb chambers) that my vehicle (VIN) was affected by the recent recall regarding the issue with the electrostatic discharge inadvertently setting off the airbag. I had to find this out through the NHTSA website and until now I have been driving around…
Had airbags trouble with your 2016 Mercedes-Benz CLA-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2016 Mercedes-Benz CLA-Class?
It's a serious issue. 10 complaints have been filed, including 4 reports involving a crash and 1 fatality(ies). We've classified it as critical based on NHTSA's reported outcomes.
At what mileage does the airbags typically fail?
Based on the 10 complaints filed, airbags issues most often appear around 15,292 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Mercedes-Benz/CLA-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.