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ProblemsByVin File / 2016-MERCEDES-BENZ-CLA-CLASS
2016 · mercedes-benz

mercedes-benz CLA-Class problems

0 safety recalls. 61 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
0
Severe
0
Moderate

Top trouble spots 6 categories with 3+ complaints

airbags
10 reports · avg $1,100
critical
engine
7 reports · avg $3,100
moderate
electrical
6 reports · avg $850
moderate
body
5 reports · avg $1,500
moderate
steering
5 reports · avg $700
moderate
powertrain
4 reports · avg $2,500
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2016 CLA-Class · engine
MY 2016 MERCEDES-BENZ C300 AFTER UNDERGOING THE RECOMMENDED MAINTENANCE VIA THE MERCEDES-BENZ DEALER, WHILE DRIVING DOWN THE PUBLIC ROAD LOST POWER, THE LOST OF POWER WITH NO WARNING TO ME OR ANY OTHER DRIVERS AROUND ME, THE VEHICLE WENT FROM 45 MPH TO 10 MPH THIS WAS DUE TO A…
12/28/2020 · NHTSA ODI #11385248.0
2016 CLA-Class · other
THE SUNROOF SPONTANEOUSLY EXPLODED WITH A LARGE NOISE RAINING GLASS DOWN ON US. THERE WERE NO CARS AROUND, NO OBJECTS HIT THE SUNROOF. WE WERE DRIVING AT NORMAL SPEED ON THE HIGHWAY. THIS ISSUE IS VERY DANGEROUS BECAUSE IT WAS STARTLING LIKE AN EXPLOSION AND COULD HAVE CAUSED…
12/28/2017 · NHTSA ODI #11057168.0
2016 CLA-Class · powertrain
2016 MERCEDES BENZ CLA. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED ON MULTIPLE OCCASIONS THE VEHICLE LOSS POWER AND DROVE ROUGHLY. THE MANUFACTURER ADVISED HAVING A FUEL INJECTOR REPLACED, BUT THE FAILURE RECURRED. *JS
12/17/2018 · NHTSA ODI #11161569.0
2016 CLA-Class · airbags Crash
TL* THE CONTACT RENTED A 2016 MERCEDES-BENZ CLA250. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THE AUTONOMOUS BRAKING…
12/15/2016 · NHTSA ODI #10935452.0

Estimate your repair exposure

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Common questions

Is the 2016 Mercedes-Benz CLA-Class reliable?

Mostly yes. With a reliability score of 8.0 out of 10 based on 61 owner complaints filed with NHTSA, the 2016 Mercedes-Benz CLA-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2016 Mercedes-Benz CLA-Class?

Based on NHTSA records, the most-reported issue is airbags, with 10 complaints filed. Average repair cost runs about $1,100 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz CLA-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Mercedes-Benz CLA-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 61 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 13 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with mercedes-benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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