2016 Mercedes-Benz GLE-Class owner complaints

Fuel injection system causing stalling on the road

Our 2016 Mercedes gle350 4matic SUV first had problem on oct 11. My wife was driving the vehicle when the engine shut down when my wife was turning in the middle of an intersection and would not start back up. She was stuck in the middle of the intersection for about 3 mins and was able to start and drive to a restaurant where it cut off and would not start anymore. We had it towed to rbm of alpharetta. They stated that the fuel control sensor failed and needed to be replaced. We left the vehicle with them. My wife and I was not able to pick up the vehicle october 19th because we were traveling. The vehicle has been parked in our garaged since until october 26 where my wife encountered the same issue again when picking up our son at the local elementary school. The vehicle cut off while tu

The "panoramic sunroof" (the sliding portion) suddenly exploded after midnight on an interstate highway at 75 MPH - scaring me into swerving and nearly wrecking the car. If the sunshade had not been closed the glass would have been in our eyes and face. Photo was a gas station 10 minutes later.

Vehicle stopped and wouldn’t start back up

Tl* the contact owns a 2016 Mercedes-benz gle. While driving various speeds, the headlights were very dim and it was difficult for the contact to see the road while driving. The vehicle was taken to Mercedes-benz of hagerstown (1955 dual hwy, hagerstown, md 21740, (301) 733-2301) to be diagnosed, but no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000. *tt*jb

Tl* the contact owns a 2016 Mercedes-benz gle350. The contact stated that the headlamps were insufficient to drive at night, especially during inclement weather. The vehicle was taken to Mercedes-benz of hagerstown (located at 1955 dual hwy, hagerstown, md 21740, (301) 733-2301) to be diagnosed and the contact was informed that the vehicle performed as intended. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 20. *tt*jb

Original equipment head lamps are very dim for night time driving. So much so, you need to use high beems more frequently to see. Mercedes does not offer a solution even at additional cost to owners for an upgrade in lighting that is brighter or to add additional fog lamps. Mb requires that you order the vehicle with upgraded lighting package from factory. If you purchase after market products then mb will void your warranty. Apparently its a known issue on all models without optional lighting package, thousands of posts online validate the concern. Mb said they will not offer new product or recall until complaints are made through NHTSA.

Car stalled on the highway then towed to the dealership. Dealership stated the fuel line was flooded with water. The service manager stated that I let the trunk open in the rain, but I did no such thing. There was also no water in the trunk of the car. This seems to be a defect when the vehicle is exposed to normal rainy conditions. There is no way water should be able to get to the fuel line because it should be insulated against moisture. Corporate thought there was flooding in the area, but there is no flooding in dallas, texas. Mb conducts quality testing in different climates so I do no see why they would not consider it to be a product defect. Someone can potentially die from the car stalling on the highway. This is something that should not be overlooked by mb.

Gear Shift issue there are several forums with this issue car goes from park to neutral when trying to shift to drive. then goes straight to drive 3 stuck between drive 3 and drive 5 the very concerning issue is if the car does shift to drive 1 it throws itself into neutral while driving this is an extremely dangerous issue ! mercedes has to know because of the complaints extremely upset that no recall has been issued ...

There is a known issue With this vehicle with the shifting(hard shifting) there's a glitch when shifting to drive it automatically shifts to neutral then to drive 3 ! the glitch is that its not transmitting correctly to the transmission . if the car does shift to drive 1 it throws itself into neutral while driving that's dangerous !! there are several forums with this issue and I am very surprised there has been no recall this is very upsetting!

My sunroof exploded spontaneously while I was driving. There was no signs of damage to the glass. The glass flew back on road and the glass remaining on too appeared bowed.

The rear collision alert system has a design flaw. The sound adjusted by technician to 100% is barely audible by the driver, and typically at or after impact. It is also not linked to the car dash sound system, so the radiio does not shut off its volume. In this instance, the audible alarm is inaudible. I have had two accidents with the vehicle while it is in motion. The dealer does not argue with my assessment, but says the system is functioning as designed. Attached is my Mercedes service record dated 10-23-2018 expecting the problem to be corrected by dealer programable technology. I advised the service manager that he might want to discuss this with Mercedes before I filed this report. He declined. This is not a safe condition and could result in serious injury

The contact owns a 2016 Mercedes-Benz GLE350. The contact stated while driving 20 MPH and depressing the brake pedal while approaching a traffic light, the vehicle independently shifted into park and seized. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and drove to a nearby gas station. The contact was able to drive to his residence. The contact stated that he had experiencedd the failure six additional times. The contact called the local dealer and made them aware of the failure. The dealer stated they would call him back when they had a loaner vehicle available. The contact took the vehicle to the local dealer but was unable to diagnose the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed

Car lurches forward during braking causing the car to shutter and buckle forward without control.issues occurs in all modes of drive, including eco, sport, sport+ and comfort. When approaching a stop the car jerks forward while brakes are applied. RPM's boost up without any motion on the gas pedal and subsequent motion on the brake. Car lunges forward causing whiplash and loss of control at speeds under 20 MPH. Car has had this specific transmission issues since purchase in 9/2016 and dealership has dealt with this issue on the same make and model without avail. Car has been in for service since 11/2/2017 without any update, 30+ days in state of california (automatic lemon law applies). Car needs a software fix that hasn't been issued yet, and will not be issued until the earliest mid-jan

Tl* the contact owns a 2016 Mercedes-benz gle350. The contact received an interim recall notice for NHTSA campaign number: 17v241000 (steering). The contact stated that the dealer (Mercedes-benz of south mississippi, 11619 bobby eleuterius blvd, d'iberville, ms 39540, (228) 265-9185) indicated that they would order the parts. The contact had not received a response after several calls to the dealer. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Driver pulled into parking spot. While car was stopped, and the driver attempted to put the vehicle in 'park', while pressing the brake, the car violently jumped forward two times, at an extreme speed, and would not disengage. Transmission display (p, r, n, d) was flashing and vehicle caused injury to the driver and child.

On September 26th, 2021 I was reversing out a parking space, the rear camera was engaged and the R indication in place. While halfway out of the parking space the vehicle accelerated hitting another vehicle. The brakes would not engage to slow or stop the vehicle, I had to slip the gear into park to have the vehicle come to a completed stop. the accident was report to the insurance company and information was exchanged due to the location. Six months prior, while my daughter was reversing off the drive, similar behavior occurred, where she did not feel comfortable driving the car and parked it onto the driveway. I do not know if there's a recall or any other additional reports. please advise of the next steps in filing a complaint or opening a case.

Tl* the contact owns a 2016 Mercedes-benz gle63w4s. While the vehicle was stationary and while driving various speeds, the vehicle experienced multiple failures after being purchased in april of 2016. While driving 45 MPH, the check engine coolant indicator illuminated. Big island Honda kona (75-5608 kuakini highway, kailua-kona, hawaii 96740, (808) 329-8101) repaired the engine coolant sensor, but the failure recurred. The contact also stated that the totally integrated power module warning indicator illuminated and the sensor was replaced; however, the failure recurred. Furthermore, the "check battery for key" message displayed on the instrument panel. The key fobs were replaced three times by the same dealer. Upon turning the ignition, the turn signal warning indicator illuminated. The

The left side exterior mirrors do not pivot out far enough to allow the driver to see the blind spot beside the rear section of the vehicle if the driver has his seat moved in the rear-most positions. This has cause several near-hit situations with me when merging into traffic. Even though a vehicle was present in the blind spot nothing was visible in any of the mirrors nor was there any indication from the blind spot monitor. The mirror needs to pivot about 10 degrees farther to allow the driver visibility of the blind spot or the mirror needs to be convex to increase the field of view of the mirror.

The contact owns a 2016 Mercedes Benz GLE350. The contact stated that while stationary a second vehicle crashed head-on into the front of the vehicle causing severe damage to the front end. During the crash, neither the front driver-side nor passenger-side airbags were deployed. The driver sustained a fractured right foot and neck injury and the front passenger who was the driver's son sustained a neck injury. Medical attention was required for the driver. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The vehicle was not towed and no police report was taken. The failure mileage was 70,000.