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ProblemsByVin Index / 2016-RAM-2500 / COMPLAINTS
Full complaint record · NHTSA

2016 RAM 2500 owner complaints

253 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 4 complaints shown

31 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/30/2025 ODI #11707920.0

ABS FAILURE, WHICH TURNS OFF TRACTION CONTROL AND CRUISE CONTROL. This is a known issue for the HCU to fail. How is this not a recall on 2016 but it is on 17 and 18. Same parts.... have replace front hubs with new ABS sensors and rear ABS sensors, still on. It has to be the HCU or the module.

12/13/2017 8,000 mi Crash ODI #11054402.0

When pulling a camper the truck shut off (there was no function of the gas or brake pedal) causing the camper to jack knife and hit the rear tail light. When the camera caught up to the truck wet spun 180 degrees at 65 MPH then flipped. No airbag went off and the seatbelt did not stay locked. My son who was sitting in the back climbed out of the backseat without unlatching his seatbelt.

12/11/2017 19,500 mi ODI #11053959.0

Drivers window falls down when 'rolling' the window down.

12/04/2023 ODI #11558248.0

ABS system/ Traction control system/ 4wheel drive system/ cruise control. I had the ABS system repaired/replaced once this year already and now i need it done again. ABS failure makes the 4wheel drive system fail and it's winter time and i need 4 wheel drive for safety.

other 4 complaints shown

12/29/2017 ODI #11057268.0

Recall for water pump failure, contacted dealership several times, no parts available to fix still at this time, safety issue for fire risk

12/24/2015 1,200 mi ODI #10812058.0

Purchased a new Ram 2500 diesel. After 1200 miles, the diesel emission fluid (DEF) gauge became erratic and gave me a message that after 200 miles the truck's maximum speed would be 5 miles/hour. The am dealer in olympia, wa traced the problem to a computer module. This module is on national backorder with no delivery date in sight. I am on my way to alaska, and am stuck in olympia, wa for who knows how long. The truck is in perfect working order, except that it is programmed to stop (or go 5mph) after 200 miles unless the DEF problem is fixed.

11/29/2016 9,500 mi ODI #10928536.0

Ram dropped the ball with the throttle delay (dead pedal) from a stop or slow speed! 3 month old truck, now in nearly 2 accidents just trying to merge onto highway due to throttle delay while my wife and 4 kids were in the truck. 100% disappointed - fix or lemon law my vehicle.

11/22/2017 27,000 mi ODI #11047991.0

I recently received a notice of recall on my truck, regarding the potential for the water pump to fail, causing an engine compartment fire. However, there is currently no fix for the problem. I am very concerned because, not only do I drive it every day to work, it is our traveling truck and we use it to haul our large 5th wheel trailer. The potential for an engine compartment fire to occur while driving, or while we're hauling the trailer, is quite scary. A fix for this issue needs to be determined quickly.

steering 3 complaints shown

41 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/20/2018 34,000 mi ODI #11162839.0

I would like to add my vehicle to the list of ones with the steering linkage issue. I have a 2016 Ram 2500 diesel and after I purchased the truck used with 34000 miles the steering felt loose so I crawled under it and quickly found the. Coupling for straightening the steering wheel was loose and the back up nuts was not tight. I thought it was a fluke so I tightened it. I had it aligned at the local Ram dealership and about two weeks after that it was loose again. I had marked it after the alignment so I was able to realign it and I coated it in oil base paint and cranked it together with two 24' pipe wrench's. I know my vehicle very well and if I had not noticed this it could have easily been a different outcome. Of course now it will probably never come apart but I wanted to be able to t

11/29/2023 ODI #11557464.0

I took my 2016 Dodge Ram to the dealership that I purchased it from and asked for an alignment. The dealership informed me that they would not perform the alignment as the V06 Recall had been performed, which had welded the adjustment nuts to vehicle's drag link. I was told that in order to get the vehicle aligned properly, the drag link would need to be replaced by contacting FCA. When FCA had called the dealership informing them of how to go about replacing the drag link, the dealership refused to discuss with them. The welded adjustment nuts should only be a temporary fix, and I would expect Doge to replace the defective component. The welds also seem of questionable quality, you would expect a higher standard for a critical component that could fail and cause a major accident.

11/25/2019 ODI #11282227.0

I am the owner of a 2016 Ram 2500 withthe drag link recall. The proposed fix to the drag link does not correct the issue. Whle it provides a work around, there are compliants that even after the parts are welded owners experience this issue. This should be further investigated and the root cause which is defective parts should be replaced and not simply welded. I have contacted Chrysler several times in an attempt to get the parts replace but they have indicated they will not comply with my request. I would like to know how this "fix" is acceptable by nhsta to make it safer and acceptable. NHTSA campaign number: 19v021000

powertrain 2 complaints shown

56 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/26/2019 10,000 mi ODI #11291272.0

Tl* the contact owns a 2016 Ram 2500. While traveling various speeds, the 4 wheel drive lever would shift independently and the "4 wheel drive shift in progress" warning message would illuminate. The contact took the vehicle to several Dodge dealers, including athens Dodge Chrysler Jeep Ram (4145 atlanta hwy, athens, ga 30606), gwinnett Chrysler Dodge Jeep Ram (5054 ga-78, stone mountain, ga 30087), and akins Dodge Chrysler Jeep Ram (220 w may st, winder, ga 30680). The actuator and electrical harness were replaced; however, the failure continued. The manufacturer informed the contact to take the vehicle back to the original dealer to be serviced. The contact brought the vehicle back to athens Dodge, but they were unable to duplicate the failure. The vehicle had not been repaired. The fail

11/26/2020 ODI #11376457.0

Able to shift into drive without pressing the brake. Put the truck back in park to see if it was just the one time but it continued to be able to shift out of park without pressing the brake. We have not had this occur previously or we have just always been pressing the brake.

body 2 complaints shown

10 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/16/2021 ODI #11443970.0

The tailgate still falls open unexpectedly while driving after the tailgate recall repair was done.. The tailgate fell open and hit my camper power jack and dented the tailgate above the handle.. I'd like the tailgate latch to be fixed correctly and the dent fixed as well.. im afraid to haul anything in the back that could potentially fall or slide out due to this issue..

11/21/2016 11,400 mi ODI #10927281.0

The tailgate on my 2016 Ram 2500 power wagon has fallen open three seperate times in the past month. After the first incident, I made sure it was fully shut by pulling/tugging on the tailgate. All three incidents occured immediately after entering the truck and while accelerating. The truck was moving just under 30mph.

brakes 2 complaints shown

21 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/12/2022 ODI #11497168.0

In March of 2022 my ABS/Traction Control light illuminated and returned a code of "Internal Electrical Failure". I have had this evaluated by two different dealers with two different pieces being blamed. One is the ABS Contril Module and the other is the Hydraulic Control Unit. I have replaced both multiple times without any remedy. The dealer stating that is was the ABS Control Module told me multiple times that they cannot even order the part to fix it. This means I cannot get a state inspection sticker on my primary mode of transportation as well as not having working ABS brakes, traction control, and cruise control. This is a concern with my family being safe as well as when towing my 5th wheel rv. There is an open investigation for 2017-2018 but my truck is a 2016 with the sam

12/11/2023 ODI #11559441.0

My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation in that lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes which resulted from this malfunction. I have tried every source in existence in my efforts to find a replacement module, but I have been totally unsuccessful. I have been told by one of your Customer Service representatives that your Company is “…unable to maintain a complete inventory for an indefinite period of time and the lower the demand, the less likely it is we will have stocked

suspension 1 complaint shown

7 total in this category · severe · avg repair $900 · see suspension cluster analysis →
12/30/2016 14,000 mi ODI #10938812.0

Vibration between 65 and 84 MPH. Started having problem at 14000 miles. Allegedly, dealer found axles to be warped (sure they were) and replaced (unlikely)...but thinking it was lip service to get me out the door and leave them alone (no evidence provided after service of malfunctioned parts). Have had wheels balanced numerous times, centramatic balancers applied, new tires, new wheels. Nothing has fixed the problem. *tr

tires 1 complaint shown

6 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/12/2022 ODI #11497118.0

Truck started shaking like a tire was out of round. Right front tire had separation (several large bubbles on the inside of the tire). I replaced that tire with a spare of a different brand. About 2 weeks later the left rear tire had the same issue. These tires are less than 1 year old and have less then 15,000 miles. I do not trust these tires any more and replaced them at significant cost.

engine 1 complaint shown

28 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/06/2021 ODI #11442914.0

Engine running rough. I drive daily on the freeway and pull a trailer, it is not safe to drive on a busy freeway or any road ( I am a self-employed contractor who now has to rent a truck). Both I took to an independent service center and authorized Crysler Dealer. Check engine light came on November 30th. P219A - Bank 1 Air-Fuel Ratio Imbalance PERMANENT. It was starting on and off. The truck was purchased from Holz Dealership in 2019 and financed for $35,967.63. Nothing was disclosed about engine issues.

Showing 300 of 253 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/RAM/2500#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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