I been sending messages to executivevolkswagenofnorthhaven about the recent recall of my 2016 vw tiguan. For some reason it's been a month now and still no update on there part. I gave them the manufacturer recall number 69z5 for the faulty capacitor in the airbag control module. They been telling me that they will contact me or email me but I never receive or get any calls from them. I just want…
2016 Volkswagen Tiguan airbags problems
moderate 21 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
21
Recalls
0
Avg fix
$1,100
When does it fail?
Of the 21 airbags complaints filed for the 2016 Volkswagen Tiguan, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Airbags accounts for 22% of all owner complaints filed against this vehicle, across 7 categories tracked.
No new NHTSA airbags complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
What owners are reporting 6 most recent
Airbag error message popped up in car. None of the buttons nor horn works.
I own a 2016 VW Tiguan.I bought in mid 2018 w/30k miles.The clock spring,which controls the drivers airbag,horn & all steering controls has broken 3 times.It has broken once per year since I have had.This is obviously due to a faulty part that keeps being reinstalled.I see years ago that over 1.2 million people w/VW's were affected.This issue should have been fixed the FIRST time when I brought…
Tl* the contact owns a 2016 Volkswagen tiguan. The contact received notification of NHTSA campaign number: 19v535000 (air bags). The contact called Volkswagen of perkin at (805)-642-6707 (located at 3270 perkin ave, ventura, ca 93003) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become…
Tl* the contact owns a 2016 Volkswagen tiguan. The contact received notification of NHTSA campaign number: 19v535000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Volkswagen of lake charles (3850 gerstner memorial blvd, lake charles, la 70607, (337) 419-1818) was contacted and confirmed that parts were not available. The…
The contact owns a 2016 Volkswagen Tiguan. The contact stated that while his wife was reversing, the vehicle emitted abnormal clicking sounds with the air bag warning light illuminated. Additionally, the contact stated that the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer…
Had airbags trouble with your 2016 Volkswagen Tiguan?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2016 Volkswagen Tiguan?
It's a documented issue but not catastrophic. 21 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
At what mileage does the airbags typically fail?
Based on the 21 complaints filed, airbags issues most often appear around 59,258 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Volkswagen/Tiguan.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.