2016 Volkswagen Tiguan owner complaints

I been sending messages to executivevolkswagenofnorthhaven about the recent recall of my 2016 vw tiguan. For some reason it's been a month now and still no update on there part. I gave them the manufacturer recall number 69z5 for the faulty capacitor in the airbag control module. They been telling me that they will contact me or email me but I never receive or get any calls from them. I just want this recall to be fix because who knows what will happen if I will be involved in an accident and my air bad doesn't work because of this recall.

Airbag error message popped up in car. None of the buttons nor horn works.

I own a 2016 VW Tiguan.I bought in mid 2018 w/30k miles.The clock spring,which controls the drivers airbag,horn & all steering controls has broken 3 times.It has broken once per year since I have had.This is obviously due to a faulty part that keeps being reinstalled.I see years ago that over 1.2 million people w/VW's were affected.This issue should have been fixed the FIRST time when I brought it in w/74,000 miles on 12/18/2019 or perhaps fixed the SECOND time I brought it in w/95,000 miles on 7/31/2020.Now, it is broken AGAIN, a THIRD time and now I'm told too bad, its over 120,000 miles & no longer covered,when I came to bring in on 11/3/2021 (contacted you originally on 9/30/21).No one ever informed me of there being an extended warranty that only lasts until 120,000 miles. I drive

Tl* the contact owns a 2016 Volkswagen tiguan. The contact received notification of NHTSA campaign number: 19v535000 (air bags). The contact called Volkswagen of perkin at (805)-642-6707 (located at 3270 perkin ave, ventura, ca 93003) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2016 Volkswagen tiguan. The contact received notification of NHTSA campaign number: 19v535000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Volkswagen of lake charles (3850 gerstner memorial blvd, lake charles, la 70607, (337) 419-1818) was contacted and confirmed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Volkswagen Tiguan. The contact stated that while his wife was reversing, the vehicle emitted abnormal clicking sounds with the air bag warning light illuminated. Additionally, the contact stated that the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the replacement part was on backorder. The failure mileage was approximately 94,000.

The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.

I’ll be driving for 2-10 minutes and power steering cuts out. Wheel will jerk a little and alarm will sound with the alert light remaining red through remainder of drive. Sometimes it will not work at all while driving, but I’ve found the it usually works for the first few minutes until I speed up a little more.

My car has never been in an accident. One day while turning into my driveway, I heard a large clicking sound. Since then, my airbag malfunction light is on and my car horn does not sound/work. All steering wheel controls are broken. This has been an issue for about 6 months. I've been waiting on a recall impacting my specific VIN/year/make/model, however I am being informed that I will need to pay out of pocket to have this major safety concern taken care of. I will be taking this car to the dealership this week in hopes to have a repair quote that I will have to save a significant amount of money over an extended period of time to complete.

My check engine light keeps turning on and off. I took it to the dealership and they gave me a list of things to fix in the future but nothing too serious. They fixed the intake manifold, which I was not aware or informed that it had a recall on it, and they cleaned the valves. They turned off the check engine light and when I picked up the car, it came back on. I informed them about it and they turned it off again. Then again it turned back on as soon as I left the dealership. They told me I had to change the oil and so I did but it turned on again. I tested it at auto zone and the reader said to change the camshaft position sensor and I did. The check engine light turned off and on again quickly. Then recently the steering wheel light turned on and locked the steering wheel.

Steering wheel began making a clicking noise every time I would turn the wheel either right or left. Then the volume and skip buttons stopped working on the steering wheel, left side only, the right side control buttons are working just fine. A couple of days later, the airbag light came on the dashboard and my steering wheel is still clicking when I turn the wheel. Doesn't matter if I'm on the freeway or in a residential area, it clicks no matter what and the airbag light has not gone off since.

Leaking panoramic sunroof only when it rains. I have taken it for the 5th time and you can’t drive it in the morning or when any condensation comes inside because u can’t see out of the windows at all. It smells awful and it’s a lot of water! It has ruined the touchscreen . I have been paying out of pocket trying to get this fixed. There should be a recall!

The clock spring part of the steering wheel has failed rendering all steering wheel controls and most importantly the air bag inoperable. This is a major safety hazard for the driver and ultimately passengers as well. This part has been a well known problem with this vehicle and has been covered under an extended warranty, yet Volkswagen refuses to make the part readily available to their customers who are under extended warranty coverage for said part. This is a major safety risk in that they are showing months long delays in getting parts forcing people to choose ability to get to work over safety. Volkswagen is wilfully exposing customers to undue safety compromises. Recall the car and make them fix this. And compensate owners.

The emergency flashers or hazard lights are inoperative. Also wipers turn on by itself ocassionaly.

Airbag error light on dashboard, passenger seat shorted out water pooled under passenger seats front and rear soaking wet coming up through carpets with moldy smell. You tube says it may be the panoramic roof drains.

After getting in to the drivers seat on 11/24/2016 I shut the door and the window shattered onto me.there was previously nothing wrong with the window. The car was stationary and was parked on a city street. I do not have an invoice yet because I dropped off my car today to the dealership.

Rear door the rear door (left) has a defect. Since new it hasn't been fixed properly. Last week it opened by itself while riding over 45 MPH. When it happened the door indicator wasn't on. No indication to me. Except for my daughter screamings. My daughter was sitting next to the defective door when it happened. It was serviced at the delearship for that door but it stayed the same. It doesn't close completely.

While driving at highway speed on a straightaway with no other vehicle within approximately a half mile to the front or rear and also with no oncoming traffic in the other lane, my sunroof literally exploded. Visible inspection showed the corners of the tempered glass were angled upward indicating that the glass blew outward and not inward.

I had a coolant leak and needed to replace the water pump. My control arms were corroded out at 67k miles and needed to be replaced.

2016 volkswagen tiguan 2.0 L combination timing chain and timing chain tensioner failure as diagnosed by the Volkswagen dealership. Caused the car to lose power immediately and misfire