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ProblemsByVin Index / 2017-AUDI-A6 / COMPLAINTS
Full complaint record · NHTSA

2017 Audi A6 owner complaints

19 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

airbags 5 complaints shown

6 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
11/17/2018 ODI #11152138.0

I am writing with respect to recall report 18v370, possible failure of front passenger seat pods sensing system. Audi notified me of this defect in july 2018 and still has not produced a solution for the recall. Because of the unpredictability as to when or whether the pods sensing system might fail (including immediately before impact), I can't allow anyone to sit in the affected seat. I believe Audi is being delinquent in its obligation to remedy this issue. My dealer informed me that there would be no solution until at least 2019. I believe this is causing consumer harm and that they should be compelled to remedy the situation immediately. They should be precluded from producing any new vehicles with the corrected part until they completely repair every affected existing vehicle.

08/22/2018 ODI #11121720.0

Tl* the contact owns a 2017 Audi a6. The contact received notification of NHTSA campaign number: 18v370000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to trade the vehicle, the contact was informed by Audi financial that there was a stop sale on the vehicle. An unknown dealer was contacted and confirmed that the part was not available and there was no timeframe for when the part would be available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not provided.

07/19/2018 ODI #11112330.0

Tl* the contact owns a 2017 Audi a6. The contact was informed by Audi of stuart (3990 se federal hwy, stuart, fl 34997) that the vehicle was included in NHTSA campaign number: 18v370000 (air bags). The dealer stated that the parts were not available and there was no estimated timeframe of when they would arrive. The contact was also informed that the recall notices had not been mailed to the vehicle owners. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

07/03/2018 8,200 mi ODI #11105293.0

My car has a recall. I've called Audi no timeline told me 3-6 months till can fix. I am also not allowed to sell my car because Audi can't sell the cars. Essentially I'm stuck with an unsafe car until Audi decides they want to fix.

07/02/2022 ODI #11472118.0

Had the car parked in the driveway for about a week and half. When turned it on for the first time after that period, noticed the airbag light in the odometer panel continue to be on. Checked for any airbag recalls but found none. Although no airbag recalls have been placed on this particular vehicle so far; I found an online source which states that vehicle of this year, make and model may be affected with airbag issues. Since this could be of a major safety concern, Please check and advise on how to go about this.

steering 4 complaints shown

4 total in this category · moderate · avg repair $700 · see steering cluster analysis →
10/10/2023 ODI #11549295.0

There is an issue with the power steering control module that causes a lot of error codes to populate. Many of the codes are generic and hard to diagnose, even with Audi certified diagnostic equipment/tools. When this code initially presented, ~9 months ago, there was a red steering wheel light on the dash. I found a company that repairs these modules with these specific codes (I’d imagine good business since this is a common issue); while I got power steering to work, there are codes that still recommend full replacement of the power steering module (Audi certified diagnostic equipment). This error in the module causes complete loss of power steering, with serious risk to safety of all passengers and other drivers, on and off the road. Because this module may communicate with other module

10/01/2021 ODI #11435119.0

My 2017 Audi A6 has approximately 50,000 miles on it. I am diligent about obtaining regular maintenance on my vehicle and visited the Audi dealership in Memphis, TN for a 50,000 mile inspection and service in June of 2021. Last week, just 3 months after my 50,000 mile services/inspection, my vehicle stopped operating correctly when making a turn from stopped at a stop sign and lost all power steering. I was informed by the Audi dealership in North Miami, FL (where I am now located), that the steering rack on the vehicle is faulty. The vehicle and this component are still located at the Audi dealership in North Miami while they wait for the part to come in. I can coordinate to make it available for inspection if you would like. I am concerned that this part failed after only 50,00

03/19/2023 ODI #11512676.0

The steering rack for my 2017 Audi A6 2.0T Premium Plus Quattro has failed at roughly 54000 miles. This is the same exact OEM part (OEM Part # 4G1423055EA) that is used in the 2016 A6, which has an extended warranty from Audi due to a lawsuit of 10 years and 125000 miles. My VIN is not included in this extended warranty even though the 2017 Audi A6 and 2016 Audi A6 are the same engines, use the same OEM steering rack parts, and are the same vehicle outside of minor exterior updates in the facelift model (2017). This part has failed and now I'm being charged $6323.77 by the Audi dealership to fix this issue. I am sure this is simply the same issue as it is the same exact part in the same engine. This extended warranty must include all future Audi vehicles that use the same steering rack

02/04/2023 ODI #11505600.0

While driving my family on a major Interstate, a myriad of warning ️ lights appeared on my dash panel and my vehicle’s steering literally locked! I have had no previous warning lights or issues with this vehicle since it was purchased. This near fatal incident happened as a 18-wheeler was seeking to merge onto the Interstate and I couldn’t change lanes to allow the oncoming traffic to merge. This malfunction/failure caused me and my family to narrowly miss being fatally crushed by the merging 18-wheeler. After bringing the vehicle to a stop in a safe area off of the Interstate and locating the vehicle owner’s manual, I learned that the Electromechanical Steering Unit failed on my 2017 AUDI A6 (Mfg 6/16). Because all of the local AUDI dealerships were closed, I had to call and have the v

other 3 complaints shown

12/26/2024 ODI #11632423.0

Frequent motor mounts failure, and leakage of hydraulic fluid from both left and right mounts. Motor mounts failure have occurred about three times in the last four years. After some online research and reading, found out that other newer Audi owners are having a similar issues with their mount amounts at low mileage just like myself.

09/09/2023 ODI #11543568.0

Passengers side blind spot warning system is intermittent working. Vehicle fails to register tractor trailer and cars on a random basis. Dealer states no codes, however it won’t show codes or an issue if it isn’t aware there is a vehicle present. Offered video proof of sensor not working properly, dealer still refused to repair.

07/12/2021 ODI #11424527.0

Car loss power and turned off while turning at an intersection. Had to stop, place in Parking and restart the car with power switch

engine 3 complaints shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
06/25/2024 ODI #11596583.0

Engine mounts failed. They are fluid damped and the seals failed and leaked and now the motor is sitting loose in a metal on metal condition with the mounts collapsed. Additionally the manifold and timing chain cover leaks. Additionally the water pump failed. This is all on a car with <75k miles. Problems have been noted by mechanics including Audi dealership. No warning lamps except during pump failure causing engine to over heat

06/14/2022 ODI #11469154.0

Car overheat. Engine light on. pulled over and then drove directly to local dealer 10min away who noted engine temp control actuator faulty- stuck. Needed to replace thermostat. Dealer noted problem was noted in earlier year Audi A6 models as well but thought 2017 year did not have similar. Could not leave/drive away from dealership since they noted too dangerous with faulty thermostat/coolant/heating etc. Hoping others are not experiencing similar danger/risks…

06/12/2017 1,200 mi ODI #10994503.0

Purchased a new 2017 Audi a6. Car only has 1,200 miles. Driving car on freeway with my son and engine completely stopped no power. Thank god we are ok. Had no warning at all. Car just lost power. I have read about other models recalled for Audi due to fuel pump. Dealer is stating the issue on our car is also fuel pump. Worried this will happen again and/or someone else could be seriously injured when you are driving and car stops running for no reason. Trying to work with Audi to allow us to give them vehicle back as we have only had car a couple month. I no longer feel safe in vehicle and now that I have read issues with other models and what owners have described our car had the same issue.

electrical 2 complaints shown

09/26/2021 ODI #11434398.0

I was at a stop light and automatic engine shut-off turned the vehicle off. However, when the light turned green car would not start. I had to put it in park and then turn the vehicle on/off to restart the vehicle.

09/03/2020 35,000 mi ODI #11352991.0

Tl* the contact owns a 2017 Audi a6. The contact stated that after restarting the vehicle, the power steering, ABS, and etc warning lights illuminated. The instrument panel however was inoperable. A message indicating that the vehicle was unsafe to drive was displayed. The vehicle was towed to Audi of richmond located at 15292 broad st, henrico, va 23233, to be diagnosed. The contact was informed that water had backed up into the fire wall and damaged the computer system. The failure was due to the proximity to the drainage panel and the fire wall. The contact was informed that the computer image processing module and camera module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 35,00

cruise control 1 complaint shown

11/19/2021 20,000 mi ODI #11441047.0

The contact owns a 2017 Audi A6. The contact stated while the vehicle was stationary at a stop sign, after lifting her foot off the brake pedal, the vehicle accelerated independently. The contact stated no warning light was illuminated. The contact was able to slow the vehicle by depressing on the brake pedal. The contact was able to drive to her destination. The contact took the vehicle to the local dealer and the mechanic was able to duplicate the failure while test driving the vehicle however, there was no error codes was found. The contact had experienced the failure on multiple occasions. The contact stated she had attempted to contact the manufacturer, but no one answered the call. The failure mileage was approximately 20,000.

Showing 300 of 19 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/Audi/A6#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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