2017 Cadillac ATS owner complaints

Tl* the contact owns a 2017 Cadillac ats. The contact received a recall notice for NHTSA campaign number: 19v086000 (steering). The contact stated that the manufacturer failed to provide the part within a reasonable timeframe. An appointment was scheduled with dutton motor company (8201 auto dr, riverside, ca 92504, (951) 687-2020). The dealer indicated that the part was ordered and available; however, another unknown dealer stated otherwise. The contact was then informed by dutton motor company that the part had to be ordered and it could be an additional two weeks before it arrived. The manufacturer was contacted to address part availability. The contact had not experienced a failure. Parts distribution disconnect.

Tl* the contact owns a 2017 Cadillac ats. The contact stated that various warning indicators and gauges flickered off and on. Whites Chevrolet Buick GMC Cadillac (173 old farm rd, roanoke rapids, nc 27870, (252) 507-0374) was contacted. The vehicle was not diagnosed or repaired. The vehicle was included in NHTSA campaign number: 19v086000 (steering). The dealer was contacted more than once, but could not schedule a time for the repair. The manufacturer was notified of the failure. The failure mileage was not available.

My power steering stops working several times a day at least 4-5 days a week. This is very dangerous, as I can not turn the vehicle without using all of my upper body strength. This has happened to me several times while driving 70 MPH down the highway and in downtown chicago traffic. I fear for my safety and Cadillac will not do anything to fix this. I have contact my Cadillac dealer and Cadillac directly. I would like my vehicle purchased back from me. I can not continue to drive this vehicle and feel safe.

Tl* the contact owns a 2017 Cadillac ats. The contact stated that the manufacturer failed to provide the remedy and repair part within a reasonable time frame as the steering wheel had began seizing causing the risk of a potential crash for NHTSA campaign number: 19v086000 (steering). The dealer(s) ed morse Cadillac delray beach2300 s federal hwy, delray beach, fl 33483, (877) 606-6291 and ed morse Cadillac delray beach, 2300 s federal hwy, delray beach, fl 33483, 1-(877) 606-6291 was unable to determine when they may be able to schedule the recall repair appointment. No loaner vehicle option was provided and the vehicle was not repaired yet. The manufacturer was notified of the failure and the recall repair parts concern to determine the guidelines to service the vehicle. VIN tool conf

The contact owns a 2017 Cadillac ATS. The contact stated that the vehicle was experiencing intermittent loss of power steering functionality. The vehicle was taken to Auto Repair Garage, where a routine inspection was performed, and the contact was informed that no failure was found. The contact stated that the failure progressively increased. The contact stated that upon starting the vehicle, and while driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. There was no warning light illuminated. Additionally, the contact stated that the infotainment system screen was frozen. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 25V175000 (Steerin

Tl* the contact owns a 2017 Cadillac ats. The contact received notification of NHTSA campaign number: 19v086000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Cadillac of las vegas (located at 5185 w sahara ave, las vegas, nv 89146, (702) 900-0132) and was informed that the part was not available. The manufacturer was made aware of the issue and informed the contact that he would receive another notice when the part became available. The contact had not experienced a failure. VIN tool confirms parts not available.

Driving home message came up on the dash, saying, power steering problem. Next thing you know, it was extremely hard to turn the wheel left or right.

Tl* the contact owns a 2017 Cadillac ats. The contact received notification of NHTSA campaign number: 19v086000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Cadillac of bellevue (600 116th ave ne, bellevue, wa 98004, (866) 971-3359) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Transmission causes car to shudder or shake/vibrate at lower speeds and lower rpm (auto shifting) It's been like this since it was purchased. If you perform manual shifting at 2500 RPM's or higher you don't experience the same shake/vibration. Ron Craft Cadillac says it's performing as expected.

At major intersection was at a stop red light. Began accelerating vehicle stalled and the light engine turned on, transmission stuck at first gear and would not accelerate above 20mph. This happened as I tried passing a vehicle in front to later make a turn. The car has had this issue several times. Reported to Cadillac they asked that I report as a lemon meanwhile this is a lease vehicle.

Transmission shudders on light acceleration (worst at around 50 MPH) general acceleration feels similar to an engine misfire with intermittent drops in power. Some times transmission can shift hard and have a bang, jarring feeling.

1. The transmission shudders at high speeds and at low speeds it either hesitates to shift gears or it lurches forward causing a rough shifting of gears. 2. I feel as though when I am braking and my car lurches forward, sometimes I have to brake even harder just to get the car to stop in time. This has caused me to almost hit pedestrians and/or other car. At high speeds, when the transmission shudders, I feel as though I have to slow down in order to stop the aggressive shaking, making others driving behind me have to slow down. 3. A former family mechanic has tried to resolve the transmission issue for me and he was unsuccessful in doing so. I have not taken it to a dealer or a big name mechanic. 4. The vehicle has not been inspected by insurance, police or the manufacturer. Only a fam

Transmission fluid temperature sensor in the 8 speed automatic 8L90 transmission from GM is a known issue. Causes vehicle to shift/jerk erratically especially in stop and go traffic.

The cue on my Cadillac 2018 ats just stop working , I searched online and found out millions ,of Cadillac owners cue has stopped working. My car only has 60,000 miles, I got it new in 2018 june. Please help us with this problem. My name is[xxx] ,email address [xxx] phone [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The Cadillac CUE Infotainment system has failed for the second time. Device was replaced 2 years ago

The fuel level gauge drops to e. The touch screen display does not work at times you have to turn off the car to get it to work.

In center console there is a dual USB port for either charging or data for CarPlay. When two phones are plugged in and charging, and one phone is in passengers hand, while vehicle is in motion or stopped, the airbag warning light will illuminate. When the phone is removed from passenger seat, airbag warning light turns off. This will happen any number of times and is very easy to reproduce issue. This problem is only occurring more often now that I have a passenger in the car. But it will happen if any phone is plugged in and sitting on the seat. It went to the dealer with this issue a couple years ago but they couldn’t get it to happen again because the phone wasn’t on the seat plugged in. If the airbag warning light is on, then the system will not function, therefore, if this happened

My Que Screen has webbed and makes it impossible to view my screen, important vehicles warnings and my maps for directions. This has been a recall in the past. Prior to me owning my vehicle. I can’t believe Cadillac installed junk in their vehicles. A third party is a direct extension of YoUR business. Do better. This is horrible. I demand a recall repair. If this was known and you all didn’t want to fix these vehicles should be pulled off the roadways. Right your wrongs.

Tl* the contact owns a 2017 Cadillac ats. While driving, the vehicle stalled without warning. The vehicle was towed to the dealer (les stanford Chevrolet, 21711 michigan ave, dearborn, mi 48124). The dealer diagnosed the vehicle, but the contact was unaware of the results. The vehicle was repaired, but the failure recurred. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was not notified of the failures. The failure mileage was 34,000.

The contact owns a 2017 Cadillac ATS. The contact stated that while driving approximately 75 MPH and attempting to stop the vehicle, the brake pedal was very stiff and hard to depress causing the braking distance to be extended. The contact drove off the roadway to avoid a collision and activated the parking brake and shifted to park(P) causing the vehicle to come to an abrupt stop. During the failure the “Service Brake Assist" message was displayed. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,098.