This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
full bulletin at NHTSA ↗2017 Cadillac CTS steering problems
moderate Owners of the 2017 Cadillac CTS have filed 7 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
| Model year | steering complaints |
|---|---|
| 2013 CTS | 10 |
| 2014 CTS | 13 |
| 2015 CTS | 3 |
| 2016 CTS | 4 |
| 2017 CTS (this page) | 7 |
When does it fail?
Of the 7 steering complaints filed for the 2017 Cadillac CTS, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
full bulletin at NHTSA ↗This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
full bulletin at NHTSA ↗This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
full bulletin at NHTSA ↗This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 4 most recent
The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.
The contact owns a 2017 Cadillac CTS. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign…
Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same vehicle different vin. So when driving down the highway it's hard to stay centered and the car…
Tl* the contact owns a 2017 Cadillac cts. The contact received a recall notification for NHTSA campaign number: 19v086000 (steering) and stated that the repair exceeded a reasonable amount of time. Fitzgerald Chevrolet (114 baughmans lane, frederick, md 21702) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not…
Common questions
How serious is the steering problem on the 2017 Cadillac CTS?
It's a documented issue but not catastrophic. 7 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Based on the 7 complaints filed, steering issues most often appear around 33,550 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.