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ProblemsByVin File / 2017-CADILLAC-CTS NHTSA data synced 8 hours ago
2017 · Cadillac

Cadillac CTS problems

Light NHTSA footprint — 26 owner complaints. Either a clean record or thin data; we'll show what's there.

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Reliability score
8.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
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Severe
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Moderate
Should you avoid this 2017 CTS?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Top trouble spots 2 categories with 3+ complaints

powertrain
8 reports · fails ~60,609 mi · avg $2,500
moderate
steering
7 reports · fails ~33,550 mi · avg $700
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2017 CTS's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2017 CTS?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2017 CTS · airbags
The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat…
12/20/2025 · NHTSA ODI #11706260.0
2017 CTS · powertrain
The car has 37250 miles on it. 6 months ago, it started shifting roughly between 1st and 2nd gear. We took it to waldorf Cadillac/gm in waldorf, md. They acknowledged it was a known issue and would take the following steps: flush the transmission, re-program the transmission,…
12/12/2019 · at 37,247 mi · NHTSA ODI #11288587.0 · see powertrain pattern →
2017 CTS · electrical
While the touchtone screen has failed twice and Cadillac has replaced it more important than that is the fact that the car was ordered with the carbon fiber wheel package and those wheels have cracked/ cant hold air pressure the dealer has replaced one but said they cannot…
12/09/2019 · at 15,000 mi · NHTSA ODI #11287832.0
2017 CTS · steering
The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.
View all 26 owner complaints →
Had a problem with your 2017 Cadillac CTS? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2017 Cadillac CTS reliable?

Mostly yes. With a reliability score of 8.4 out of 10 based on 26 owner complaints filed with NHTSA, the 2017 Cadillac CTS is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2017 Cadillac CTS?

On the NHTSA data, the 2017 Cadillac CTS does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.4/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2017 Cadillac CTS?

Based on NHTSA records, the most-reported issue is powertrain, with 8 complaints filed. Typical failure occurs around 60,609 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 60,609 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Cadillac CTS has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Cadillac CTS?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 26 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2017/Cadillac/CTS. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Cadillac. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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