NOV 2018: CENTER CONSOLE / TV FAILURE INCLUDING BACK-UP CAMERA ALONG WITH INFOTAINMENT. OCCURRED JUST AFTER 36,000 MILES, THUS GM WARRANTY DID NOT COVER AND REPAIR COST FOR HMI MODULE = $732 THOUGH WE DO HAVE A 3RD PARTY EXT. WARRANTY, WE STILL PAID $200+ OUT OF POCKET AND FEEL IT IRRESPONSIBLE FOR GM ELECTRONICS TO FAIL JUST 1 YEAR AFTER MODEL YEAR (AS ELECTRONICS NORMALLY SHOULD NOT RELATE T…
2017 chevrolet Impala electrical problems
moderate 12 complaints filed with NHTSA · avg repair $850
Complaints
12
Recalls
0
Crashes
0
Avg fix
$850
What owners are reporting 4 most recent
ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR BACK TO THE DEALER THEY SIMPLY SAID THEY COULD NOT FIND ANYTHING WRONG OR LOCATE THE PROBLEM AFTER KEEPING THE CAR FOR A DAY. I PURCHASED T…
Vehicle was driving and operating as normal. I Drove to shopping center, was in store for an hour and came out to a car full of smoke when door opened. There appeared to be a fire that had started and stopped originating from the drivers side door panel.
ONCE DRIVEN,CAR WILL NOT RE-START. THIS WILL HAPPEN RANDOMLY . NO CLICKING,NO DASH LIGHTS, ABSOLUTELY NOTHING; AS IF NO BATTERY IN CAR. HAD IT DIAGOSED IN SHOP TWICE NOW, CAN NOT FIND ANYTHING WRONG (CANNOT DUPLICATE NO START). I NOTICED IN CAR COMPLAINTS .COM THAT SOMEONE IN HORN LAKE, MS HAD SMILAR ISSUE WHILE DRIVING ON 3 DIFFERENT OCCASIONS. I BELIEVE THIS IS A SERIUOS SAFETY ISSUE!!!!
Common questions
How serious is the electrical problem on the 2017 chevrolet Impala?
It's a documented issue but not catastrophic. 12 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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