Passenger side sliding door will not open. It is stuck in the lock position and will not unlock even after attempting both manual and electronic unlocking. Faulty lock actuator likely cause.
2017 Dodge Grand Caravan body problems
moderate 68 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Owners have filed 68 body complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Among the 10 model years of Dodge Grand Caravan in our records for body problems, this one ranks #2 by owner-complaint volume.
What owners are reporting 2 most recent
Driver's side door is stuck and locked shut. This puts my precious cargo, my children, at risk of having to exit the vehicle on a potentially more dangerous side with traffic. In the event of an accident this door locked shut can't be used to escape the vehicle if need be. No warning lights. Online this appears to be a very common issue in Chrysler/Dodge vans.
Common questions
How serious is the body problem on the 2017 Dodge Grand Caravan?
It's a documented issue but not catastrophic. 68 complaints have been filed. Repairs average $1,500 and most owners catch it before it causes a breakdown.
At what mileage does the body typically fail?
Across the 28 complaints that reported odometer mileage, most body failures cluster between 57,797 and 85,000 miles, with the median around 66,000. A quarter of owners report trouble before 57,797; a quarter make it past 85,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.