Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
full bulletin at NHTSA ↗2014 Dodge Grand Caravan body problems
severe 13 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
When does it fail?
Of the 13 body complaints filed for the 2014 Dodge Grand Caravan, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
No new NHTSA body complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)
full bulletin at NHTSA ↗Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
full bulletin at NHTSA ↗FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)
full bulletin at NHTSA ↗Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners consistently report sliding doors—driver, passenger, and rear—that suddenly seize and won't open, either manually or electronically. Some freeze after the van sits parked; others lock up with no warning. A child in a rear-facing seat became inaccessible when the door jammed. These trapped-door complaints show up across different model years and appear to involve the latch or door actuator. One repair quote ran $1,800–$2,200 just for the actuator.
Separately, owners in warm climates report the driver-side door latching improperly in heat—it triggers false ajar lights and makes a loud pounding noise from the rear of the door, especially when driving over bumps. That same heat condition causes rear door trim to expand and scratch the vehicle body.
Door and trim trim pieces fly off at highway speed. A fleet operator with 11 vans reported 9 of them shed trim, with at least 13 pieces lost in two years—and the trim keeps coming off even after replacement. These pieces become projectiles that hit other cars, forcing drivers to swerve. A tailgate spoiler also detached and struck another vehicle. Dodge has not issued recalls for any of these failures, though dealers have confirmed they exist.
Same Dodge Grand Caravan body reports on nearby years: 2012 · 2013 · 2015 · 2016 · 2017
Failure modes owners describe
Sliding door latch/actuator seizure
Driver or passenger side sliding door becomes completely stuck in locked position and will not open manually or electronically. Door may seize suddenly without warning.
When: 32,800–102,574 miles; most commonly after vehicle sits parked
Symptoms owners cite: Door will not open from inside or outside; Power door buttons inoperative; Manual unlock handle inoperative; Lock stuck in engaged position; No warning lights or unusual sounds
Repairs/costs cited: Door actuator replacement quoted $1,800–$2,200 at dealer
Recalls/TSBs owners mention: Manufacturer confirmed no recalls. One owner was referred to NHTSA hotline.
Driver-side door latch malfunction in heat (ajar condition)
Driver-side door exhibits false ajar conditions and pounding noise, particularly in warm weather. Door may register as open on bumps or when simply closed, triggering ajar lights.
When: Recurring multiple summers; happens every time door used in heat
Symptoms owners cite: Door ajar light illuminates despite door being closed; Pounding noise from rear of door, continuous and loud; Door acts partially open even when latched; Triggered by bumps in road or by closing door in heat
Sliding door trim contact and expansion damage
In hot climates, rear sliding door trim expands and makes contact with body panel, causing scratches and potential rust damage.
When: 40,000 miles; occurs in hot climates
Symptoms owners cite: Scratches on rear driver and passenger sides of vehicle body; Trim contact with body during door operation
Recalls/TSBs owners mention: Dealer confirmed no recalls related to this issue.
Door trim detachment at highway speeds
Driver and passenger side door trim pieces detach and become projectiles during highway driving. Reported by a fleet operator affecting 9 of 11 vehicles; at least 13 trim pieces detached across multiple 2014–2018 models in 2 years. Trim repeatedly re-detaches after replacement.
When: Occurs at 40 mph or higher; multiple instances across fleet in 2-year span
Symptoms owners cite: Door trim flies off at highway speed; Trim acts as projectile, striking other vehicles; Causes other drivers to swerve; Trim detaches repeatedly after replacement
Repairs/costs cited: Trim replaced multiple times on some vehicles; continues to detach
Tailgate spoiler detachment
Tailgate spoiler detaches without warning and strikes another vehicle, creating safety hazard.
When: 32,800 miles
Symptoms owners cite: Spoiler detaches suddenly without warning; Strikes other vehicle
Repairs/costs cited: Dealer could not diagnose cause; vehicle not repaired
Recalls/TSBs owners mention: Manufacturer notified; no recall issued
Synthesized from 13 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 2 most recent
Tl* the contact owns a 2014 Dodge grand caravan. The contact stated that the driver's side sliding door seized. Sahara Chrysler Jeep Dodge Ram (5050 w sahara ave #3400, las vegas, nv 89146, (800) 506-5050) was contacted by phone. The contact was informed that the door actuator needed to be replaced. The vehicle was not repaired. The contact was quoted a repair cost between $1,800-$2,200. The…
My 2014 Dodge grand caravan left side sliding door has suddenly become stuck. The vehicle was just sitting in my driveway when I came out one morning and it would not open. I cant unlock it manually or with the fob. When I googled the problem I see there is a slew of people all over the country with the same problem, with many different years of grand caravan's. Dodge has not done a recall…
Common questions
How serious is the body problem on the 2014 Dodge Grand Caravan?
It's a meaningful issue. 13 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Across the 8 complaints that reported odometer mileage, most body failures cluster between 45,000 and 102,574 miles, with the median around 67,000. A quarter of owners report trouble before 45,000; a quarter make it past 102,574. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.