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2017 Dodge Journey cruise control problems

moderate 6 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →

Complaints
6
Recalls
0
Avg fix
$600

When does it fail?

Of the 6 cruise control complaints filed for the 2017 Dodge Journey, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
1 (100%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

No new NHTSA cruise control complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 9003413 Jun 2017

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

full bulletin at NHTSA ↗
Service Bulletin 9003413 Jun 2017

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 1 most recent

cruise control · 24,295 mi · filed 12/13/2018

Cruise control sticks when using it on the highway and I have to press the cancel button multiple times to take it off while other times the cruise control won't work at all.

Had cruise control trouble with your 2017 Dodge Journey? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the cruise control problem on the 2017 Dodge Journey?

It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $600 and most owners catch it before it causes a breakdown.

At what mileage does the cruise control typically fail?

Based on the 6 complaints filed, cruise control issues most often appear around 10,890 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to cruise control?

No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2017/Dodge/Journey. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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