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The 2017 Dodge Journey has 197 NHTSA owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2017 Dodge Journey has 197 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of September 2026). The most-reported system is electrical at 47 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2014 Journey | 413 | 7 |
| 2015 Journey | 553 | 6 |
| 2016 Journey | 386 | 4 |
| 2017 Journey (this page) | 197 | 2 |
| 2018 Journey | 232 | 6 |
| 2019 Journey | 100 | 1 |
| 2020 Journey | 64 | 1 |
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2017 Dodge Journey SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model . Inspect it closely on a test drive.
Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.0/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
I bought my 2017 Dodge Journey in September 2021, as I was driving home I noticed an issue with acceleration. I would have my foot on the throttle and the vehicle would seemingly convulse, like accelerate then bow down and repeat. I brought It back to the dealership and they…
I have had 3 incidents, with the latest on 12/23 when during a rapid breaking to avoid collision as a vehicle did illegal lane change in front of me, my wallet, which I had on top of the middle compartment, pushed the clutch and changed the gear to reverse and my car went…
After 65,500 miles, my two year old Dodge journey has a catastrophic failure. The hydraulic pump blew and caused complete damage to the transmission costing me $3500 to get the complete transmission rebuilt. It's ridiculous this is happening to a 2 year old car with only 65k…
The transmission went out. You would hit gas, hear engine but wouldn’t go anywhere.
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA24003 on NHTSA →
How NHTSA investigations work, and what's open now →
Mostly yes. With a reliability score of 7.0 out of 10 based on 197 owner complaints filed with NHTSA, the 2017 Dodge Journey is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2017 Dodge Journey is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Electrical system: 47 complaints, classified severe; Reliability score 7.0/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 47 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 7.0 out of 10 on our NHTSA-based read of 197 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 47 complaints filed. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 197 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.