Tl* the contact owns a 2017 Dodge journey. Upon inspection, the contact noticed that the rear window was shattered as if there was forced entry or an individual had broken the glass. The dealer and manufacturer were not contacted. The failure mileage was approximately 50.
2017 Dodge Journey visibility problems
moderate 3 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Complaints
3
Recalls
0
Avg fix
$350
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
What owners are reporting 1 most recent
Had visibility trouble with your 2017 Dodge Journey?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2017 Dodge Journey?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Based on the 3 complaints filed, visibility issues most often appear around 60,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Dodge/Journey.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.