TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MIKE RAISOR FORD (2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905; (765) 447-9444) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONA…
2017 ford Flex suspension problems
severe 11 complaints filed with NHTSA · avg repair $900
Complaints
11
Recalls
0
Crashes
1
Avg fix
$900
What owners are reporting 5 most recent
TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT BECAME AWARE THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V027000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (256) 513-4597) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE IS…
TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE CONTACT CALLED THE BOB RIDINGS DECATUR DEALER LOCATED AT 3103 N 22ND ST, DECATUR, IL 62526, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS M…
TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF SOUTHERN PINES (1590 US-1, SOUTHERN PINES, NC 28387; 910) 692-8765) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A…
The contact owns a 2017 Ford Flex. The contact initially received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was not yet available. The contact then received a second recall notice which stated that parts were now available. The dealer was contacted and informed that the parts remained unavailable despite having received a letter stating…
Common questions
How serious is the suspension problem on the 2017 ford Flex?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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