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2016 Ford Flex suspension problems
severe
Owners of the 2016 Ford Flex have filed 10 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.See suspension across all vehicles →
Complaints
10
Recalls
1
Avg fix
$900
suspension complaints on the Ford Flex, by model year
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
What owners are reporting
3 most recent
suspension
· filed 12/03/2024
See attached document for complaint.
suspension
· filed 10/29/2024
I was driving down the road, heard a pop, fishtailed then rolled over 1.5 times into a ditch. A rear suspension part broke, indicated by groves made at the scene and camber of tire after accident. The rollover could have seriously injured myself or my passenger. The police report refers to a mechanical failure. No warning signs from the vehicle.
suspension
· filed 10/26/2020
Tl* the contact owns a 2016 Ford flex. The contact received notification of NHTSA campaign number: 20v072000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made…
Had suspension trouble with your 2016 Ford Flex?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2016 Ford Flex?
It's a meaningful issue. 10 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Based on the 10 complaints filed, suspension issues most often appear around 66,579 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
Yes — 1 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Ford/Flex.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.