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2017 Genesis G90 powertrain problems

moderate 3 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →

Complaints
3
Recalls
0
Avg fix
$2,500

When does it fail?

Of the 3 powertrain complaints filed for the 2017 Genesis G90, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
2 (100%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

No new NHTSA powertrain complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering powertrain on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 24-AT-002H Apr 2024

This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.

full bulletin at NHTSA ↗
Service Bulletin 21-AT-016HG Sep 2021

When servicing a vehicle with a “Check Engine light” and any of the DTCs listed below, follow the Service Procedure to replace the related solenoid and E-module or park position switch.

full bulletin at NHTSA ↗
Service Bulletin 20-AT-016HG May 2020

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:

full bulletin at NHTSA ↗
Service Bulletin 20-AT-016H Apr 2020

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:

full bulletin at NHTSA ↗
Service Bulletin 20-AT-013HG Apr 2020

Certain Genesis G80 and G90 vehicles may experience the Shift By Wire (SBW) system slipping into Neutral when shifting from Reverse to Drive or Drive to Reverse. Replace the electronic shifter with a new shifter that has a production date of 6/2/17 or newer to resolve this condition.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 2 most recent

powertrain · 11,500 mi · filed 04/22/2018

Transmission can pop out of gear when the shift handle is inadvertently nudged while driving. Also, when shifting into gear when stopped, the transmission will revert to neutral (pop into) in an emergency situation unless you hold the handle forcefully and in drive or reverse. Even with your foot on the brake. Both have recurred multiple times. Dealer has no solution. Genesis has no response.

powertrain · 11,500 mi · filed 04/22/2018

When turning right or left from a stop, the transmission refuses to respond at times...it slogs down and will not shift to accelerate in a lower gear...an emergency situation could kill someone. The dealer has no solution. Genesis has no response. This has happened many times since 7/2017.

Had powertrain trouble with your 2017 Genesis G90? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the powertrain problem on the 2017 Genesis G90?

It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $2,500 and most owners catch it before it causes a breakdown.

At what mileage does the powertrain typically fail?

Based on the 3 complaints filed, powertrain issues most often appear around 30,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to powertrain?

No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2017/Genesis/G90. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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