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2017 INFINITI Q50 airbags problems

severe 9 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →

Complaints
9
Recalls
1
Avg fix
$1,100
1crash

When does it fail?

Of the 9 airbags complaints filed for the 2017 INFINITI Q50, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.

0-25k
0 (0%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
1 (100%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

Among the 5 model years of INFINITI Q50 in our records for airbags problems, this one ranks #3 by owner-complaint volume.

Related recalls

severe NHTSA 17V571000 September 15, 2017

Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.

Fix: Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin ITB19-024D Sep 2024

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

full bulletin at NHTSA ↗
Service Bulletin ITB19-024B Apr 2022

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

full bulletin at NHTSA ↗
Service Bulletin PC835 - R1606 Ca Aug 2021

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1606). If the VIN displays QA campaign ID PC835, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do **

full bulletin at NHTSA ↗
Service Bulletin PC837 - R1722 Ca Aug 2021

R1722 Driver Airbag Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (R1722). If the VIN displays QA campaign ID PC837, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. VINs identified with this QA campaign ID are being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do ***** PLEASE FOLLOW THE A

full bulletin at NHTSA ↗
Service Bulletin ITB19-024 Sep 2019

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 5 most recent

airbags · filed 11/21/2025

I had a passenger seat belt light on and took it to Jim Coleman Infiniti in Bethesda,MD. They then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the error code B00A0 and then the passenger air bag light came on. They subsequently said that the vehicle was not covered under any recall or warranty and said that the seat needed…

airbags · filed 11/01/2024

My airbags are currently disabled due to a faulty occupant detection system. I see that this was an Infiniti recall on many2017 Q50s, but my car is not included in the recall. The dealership confirms that my car is not part of the recall. The specific part involved in the recall is the front passenger Occupant Classification System (OCS), which triggers the error code being produced by my car.

airbags · filed 10/08/2024

The seat belt light went on without a passenger and the dealer decided to perform a zero point reset on the passenger seat and that resulted in a failure and now the airbag light is on. This causes the passenger airbag to not be operational. Before it was just the seat belt. They are now asking for $8000+ to replace the seat and OCS module and they said that they would cut the price by 50% but…

airbags · filed 09/11/2024

I took the car into the dealership to diagnose the reason that I was getting a Seat Belt light and they said that the guide suggested to do a zero point reset on the seat. When they attempted this they said that it failed and now the system has an airbag light on. There is no more seat belt light on now for the passanger side, but there is a hard error code for the airbag system on the…

airbags · 86,000 mi · filed 09/05/2024

The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front…

Had airbags trouble with your 2017 INFINITI Q50? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2017 INFINITI Q50?

It's a meaningful issue. 9 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.

At what mileage does the airbags typically fail?

Based on the 9 complaints filed, airbags issues most often appear around 57,049 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2017/INFINITI/Q50. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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