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ProblemsByVin File / 2017-INFINITI-QX30 NHTSA data synced 8 hours ago
2017 · INFINITI

INFINITI QX30 problems

Light NHTSA footprint — 32 owner complaints and 3 active recall campaigns. Either a clean record or thin data; we'll show what's there.

0 5 10
Reliability score
7.8 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
3
Severe
0
Moderate
Should you avoid this 2017 QX30?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 4 categories with 3+ complaints

airbags
8 reports · fails ~58,223 mi · avg $1,100
severe
steering
6 reports · fails ~30,000 mi · avg $700
moderate
powertrain
5 reports · fails ~34,868 mi · avg $2,500
moderate
electrical
3 reports · fails ~14,500 mi · avg $850
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2017 QX30's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2017 QX30?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2017 QX30 · powertrain
Tl* the contact leases a 2017 Infiniti qx30. When attempting to accelerate, reverse, or while stopped at an intersection, the vehicle failed to regain acceleration the "see the driver's manual" message would also appear. The contact took the vehicle to bennett Infiniti of…
12/20/2018 · at 5,000 mi · NHTSA ODI #11162805.0 · see powertrain pattern →
2017 QX30 · steering
I have been attempting since July to get the recall repaired. I went there in July after calling and making an appointment but they did not have a loaner car so I left. No one could tell me how long the repair would take. Attempt # 2 called Infiniti of Coconut creek and…
2017 QX30 · cruise control
While parking,the car rapidly accelerated with only light pressure on the gas pedal. The car was pulling forward into a parking spot and ended up in the bushes.
10/30/2019 · at 12,747 mi · NHTSA ODI #11277065.0
2017 QX30 · electrical
Navigation screen goes black sometimes when vehicle is put in reverse. This is a safety concern because of the limited visibility of the qx30, especially when backing up.
10/23/2018 · at 14,500 mi · NHTSA ODI #11142231.0 · see electrical pattern →
View all 32 owner complaints →
Had a problem with your 2017 INFINITI QX30? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Active recalls showing 3 of 3

severe NHTSA 16V939000 December 28, 2016

Nissan North America, Inc

A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.

Fix: Nissan will notify owners, and dealers will replace the passenger air bag assembly, free of charge. The recall began on March 21, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
severe NHTSA 17V143000 March 6, 2017

Nissan North America Inc

If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.

Fix: Nissan will notify owners, and dealers will replace the driver-side curtain air bag assembly, free of charge. The recall began on May 2, 2017. Owners may contact Infiniti customer Service at 1-800-662-6200.
severe NHTSA 21V419000 June 2, 2021

Nissan North America, Inc

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Fix: Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

Under investigation 1 open at NHTSA

EA Air Bags › Frontal · opened September 2021

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2017 Infiniti QX30 reliable?

Mostly yes. With a reliability score of 7.8 out of 10 based on 32 owner complaints filed with NHTSA, the 2017 Infiniti QX30 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2017 Infiniti QX30?

The 2017 INFINITI QX30 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.8/10 — above the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2017 Infiniti QX30?

Based on NHTSA records, the most-reported issue is airbags, with 8 complaints filed. Typical failure occurs around 58,223 miles. Average repair cost runs about $1,100 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 58,223 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Infiniti QX30 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Infiniti QX30?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 32 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2017/INFINITI/QX30. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with INFINITI. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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