2017 INFINITI QX30 owner complaints

I have been attempting since July to get the recall repaired. I went there in July after calling and making an appointment but they did not have a loaner car so I left. No one could tell me how long the repair would take. Attempt # 2 called Infiniti of Coconut creek and explained that I was calling to get an appointment to have the recall for my steering repaired and I wanted to make an appointment . He told me to come down. I explained to him what happened last time and I didn't want to make an unnecessary trip and I wanted to make sure it was something they could fix today or that they had a loaner car available for me. I then asked for a supervisor who advised me they had no loaner cars and he was not sure how long the repair would take. He said that he would check with the tech and pu

The contact owns a 2017 Infiniti QX30. The contact stated the vehicle was included in NHTSA Campaign Number: 21V419000 (Steering) for the lower steering shaft and was repaired under recall. After the recall repair, the steering wheel occasionally seized intermittently, the horn failed to operate, and the buttons on the steering wheel were inoperable. Additionally, the mileage, tire pressure, and other functions on the instrument panel were inoperable. The vehicle was returned to the dealer to be diagnosed, and it was determined that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Hello. My vin number is not showing unresolved recalls, but I believe it is based on my experience. I was parking my car, which involved turning my steering wheel all the way to the right, and heard a crunching, clicking sound. I did some teoubleshooting, and believe it is the clock spring giving out. What concerns me is 1 of the 4 recalls in particular. Infiniti recalled the 2017 and 2018 QX30 compact crossover SUV due to a potential for the driver's airbag to deploy unexpectedly. The recall was issued due to a grounding issue with the steering components that could cause an electrostatic charge to build up. If the airbag clock spring broke, the driver's side airbag could deploy accidentally, which could result in a crash or injury to the driver. When I called Sewell Infiniti in Da

The driver’s side heater does not function correctly. When heat is turned on, the passenger side warms but the driver’s side only blows cold air. This prevents the windshield on the driver’s side from properly defrosting/defogging in cold or wet conditions, which creates a serious visibility hazard. Additionally, none of the steering wheel controls function due to a diagnosed clock spring failure. This failure also affects the horn and may impact the driver’s airbag connection. A non-functioning horn prevents warning other drivers/pedestrians, and loss of airbag function creates a major crash safety risk. The vehicle was inspected at an Infiniti dealership, and the problems were confirmed. The issues appeared shortly after purchase and have been consistent since. Safety risk: – Reduced

Tl* the contact leases a 2017 Infiniti qx30. When attempting to accelerate, reverse, or while stopped at an intersection, the vehicle failed to regain acceleration the "see the driver's manual" message would also appear. The contact took the vehicle to bennett Infiniti of allentown (2121 lehigh street, allentown, pa 18103, (610) 398-9100) and the warning message was remedied. The vehicle acceleration failure was not diagnosed or corrected. The manufacturer was contacted. The failure mileage was 5,000.

This complaint is that of serious health and safety risk ignored with ignorance and belligerence by Infiniti. The qx30 is an automatic transmission car that is not just rolling backwards while in drive however it appeard to be driving backwards in drive. While the qx30 is stationary on an city or highway, with or without the automatic shut off engaged, the vehicle will not just roll slightly, however engage in backwards motion to a point of the car seemingly driving backwards while the car is in drive. The car essentially drives in reverse, without operator control. I took the vehicle to jba Infiniti ellicott city, md where the manager ken stated this was a "design flaw" within the qx30. I stated the seriousness of this situation, as this occurs while on an incline or not. It was s

Tl* the contact owns a 2017 Infiniti qx30. While the vehicle was at a stop sign, it rolled backwards and an unknown red indicator illuminated. The contact had to make sure the brake pedal was depressed to prevent the risk of a crash. The failure occurred several times. J.b.a. Infiniti (8431 baltimore national pike, ellicott city, md 21043, 1-(855) 228-8647) was made aware of the failure. A service technician test drove the vehicle and was able to duplicate the failure; however, the service manager indicated that this was a design flaw and not a failure. The vehicle was still at the dealer for further inspection, but was not repaired because the dealer stated there was no remedy. The vehicle was not repaired. The manufacturer was notified and provided a case number. The approximate failure

The contact owns a 2017 Infiniti QX30. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the steering wheel as all electric buttons on the steering wheel failed to operate without warning. When the contact made a U-turn, the clicking noise became louder and the "front left malfunction, service required" warning message appeared on the instrument panel. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 17V691000 (Air Bags). The manufacturer was notified of the failure and informed her that there were no recalls on her vehicle. She was then referred to the NHTSA for assistance. The dealer was also notified, and the contact scheduled an appointment. The vehicle had yet to be repaired. The failure mileage was unknown.

The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane towards the right shoulder, coming to a complete stop on the side of the roadway. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by EMT and treated for a fractured sternum and a large contusion on her forehead as a result of her hitting the windshield. The manufactur

2017 qX30 Had a safety recall for clockspring this repair was made in 2018 it has now happened again and no recall to cover the cost I should not have to pay to repair it again since it should have been fixed with the first recall.

Was driving car and windshield began to freeze over with frost. Came to complete stop in residential street, and the car was stationary. I then pressed park button and opened car door to get out to scrape windshield more. Car did not go into park and began to roll, pulling me out and to the ground and and my left lower leg was ran over by left rear tire. Car continued to roll and went off road and crashed into a tree. In the owner's manual for vehicle, manual states that "park position p is automatically engaged if: *you switch off the engine using the key and remove the key or *you open the driver's door when the vehicle is stationary or driving at a very low speed and the transmission is in position d (drive) or r (reverse). From the owner's manual, the vehicle should have went into pa

I opened my sunroof cover and the back of my headliner dropped. The back window is already small and the headliner hangs in front of it obstructing the view. It seems like everyone has this same issue or defect which is pretty pricey to repair.

Navigation screen goes black sometimes when vehicle is put in reverse. This is a safety concern because of the limited visibility of the qx30, especially when backing up.

What component or system failed or malfunctioned, and is it available for inspection upon request? I am not entirely sure what specific part of my car is causing this issue, but from the research I have done regarding other people with my make/model of the car, it seems like it is something with the electrical system/auxiliary battery. Yes, it can be examined upon request at this time. How was your safety or the safety of others put at risk? My car has an ecostart button that is automatically on when you get into the car, and there is no way to turn it off unless you remember to press the button to turn it off manually. My car (and many other people's cars with this make/model) have described the exact same issue when driving. The ecostart is malfunctioning. The engine will shut off at

While parking,the car rapidly accelerated with only light pressure on the gas pedal. The car was pulling forward into a parking spot and ended up in the bushes.

I am submitting this complaint regarding a safety and quality concern with my 2017 Infiniti QX30. The interior headliner in the rear section of my vehicle has begun sagging significantly, which obstructs rear visibility and creates a potential driving hazard. Based on my research and discussions with service professionals, this issue appears to be a manufacturer defect rather than normal wear. I have also learned that the Mercedes-Benz GLA 250—which shares a platform with the Infiniti QX30—experienced the same headliner sagging issue. In fact, this problem was considered a safety concern due to restricted rear visibility. Despite this being a known issue on a mechanically and structurally similar model, I was informed that my Infiniti dealer does not currently have a recall or coverage d

There is a vibration and traction issue when driving less than 25 miles per hour and when making turns. There is also concern with the radio/camera. The camera is.distorted at times and warning coolant light illuminates yet the fluids are topped abd tye sensor eas replaced

When i went to open the panoramic roof shade it ripped and tore. The manufacture acknowledges that there was a different design to fix the issue that came from the factory with a flaw in the design. The sun shade for the panoramic roof has had a different design created from a flaw in the original design. The original part will cause the shade to rip & tear. Once the rip and tear are created, that causes the sun to shine down into your eyes at certain angles from the side of the shade. Here are the part number lists for the part i am talking about Part Number: 91250-HW00E Supersession(s): 91250-HW00D; 91250HW00E

Base assy-fuel filler part # 781205da0a and actuator assy-fuel filler lid opener part # 788505dab. Lid was stuck and was unable to open to fuel car. Had to force it open and it broke the latch on the door section and the opener was stuck. Sending it to the dealer to have it fixed, should be under warranty. Vehicle was stationary