COMPONENTS :LATCHES/LOCK Vehicle: 2017 Infiniti Qx60 Date of incident: 6/16/2022/ Mileage 80,000 Safety concern: in the event of a crash or fire, a jammed door could delay response time and cause severe injury or death. I was placing my grandchild in the rear passenger seating area when I closed the door, drove to the local market and was unable to open the door from the inside of the cabin…
2017 INFINITI QX60 electrical problems
moderate 13 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Complaints
13
Recalls
0
Avg fix
$850
When does it fail?
Of the 13 electrical complaints filed for the 2017 INFINITI QX60, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 9 model years of INFINITI QX60 we track for electrical problems, this one carries the most owner complaints on file — 13.
Electrical accounts for 19% of all owner complaints filed against this vehicle, across 8 categories tracked.
The failure pattern owners describe
Buyer takeaway: Electrical gremlins plague this vehicle—intermittent stalling, flickering dash, unresponsive locks, and failed sensors that dealers struggle to diagnose. Some owners report multiple service visits with no resolution, and manufacturer support appears inconsistent; buy only if you can live with recurring electrical quirks and have a trusted independent mechanic on speed-dial.
Owners of 2017 Infiniti QX60s report a persistent pattern of electrical and electrical-related failures that dealers find difficult to diagnose or repair. The most serious complaint involves stalling without warning—sometimes at highway speed—accompanied by flickering dashboard lights, power loss, and failure to restart. One owner's vehicle required towing after losing power on the road and a dealer quoted $14,000 for engine replacement. Another owner stalled twice in heavy traffic after the battery light came on, despite recent alternator and battery replacement.
Door and liftgate mechanisms malfunction unexpectedly: rear doors lock permanently despite unlock commands, and liftgate doors open and close randomly. One owner reported a jammed rear door that required severe damage to access.
Accessory systems fail erratically. The second-row 120V power outlet cycles on and off despite advertised 150W capacity, forcing one owner to use a cigarette-lighter inverter for a child's medical device. The horn shorts out and burns its fuse repeatedly. Bluetooth drops, rear camera fails, audio volume spikes dangerously, and multiple sensors—slippery road, AWD overheating, tire mismatch—activate falsely and cause sudden deceleration. Owners report visiting dealers multiple times without resolution, with mechanics claiming either that issues cannot be replicated or no diagnostic codes appear when the car is examined.
Same INFINITI QX60 electrical reports on nearby years: 2015
Failure modes owners describe
Stalling and loss of electrical power
Vehicle loses power and stalls without warning while driving, sometimes at highway speeds. Dash lights flicker or die, battery light comes on, car cannot restart immediately. Owners report this happening repeatedly even after dealer service, with multiple warning lights illuminated.
When: Various mileages; one case at 31k miles, another at 80k, another at 142k, some within weeks of purchase
Symptoms owners cite: Engine stalls without warning; Loss of electrical power; Dashboard lights flicker or die; Battery warning light illuminates; Car fails to restart; Multiple unknown warning lights; Power steering loss; Unable to accelerate
Codes mentioned: Battery/electrical system issue suspected by owners
Repairs/costs cited: Dealers variously replaced battery, alternator, and battery terminals with corrosion; one case required $14,000 engine replacement after stalling incident; one dealer could not identify cause after 3+ weeks
Recalls/TSBs owners mention: Infiniti warranty division acknowledged complaints exist; some dealers claim no codes present or issue cannot be replicated; manufacturer denial of responsibility reported
Liftgate and door lock electrical failures
Liftgate stops opening or closing randomly. Rear doors jam and cannot be opened from inside or outside despite unlock button attempts. Door actuator failures reported with dealer noting severe damage would occur to access the mechanism.
When: Randomly after purchase; one case at 80k miles
Symptoms owners cite: Liftgate opens/closes randomly or becomes inoperable; Rear door locks and cannot open; Unlock button unresponsive; Repeated unlocking/locking sounds
Repairs/costs cited: Door actuator replacement reported as solution but noted to cause severe internal door damage; liftgate issue unresolved after dealer visits
Recalls/TSBs owners mention: Manufacturer stated they have not heard of door actuator issue and no recalls listed
120V power outlet failure (second row)
Second row 120V outlet rated at 150W shuts off after operating for about one minute, then intermittently comes back on. Owner tested with voltmeter and found actual output does not match the advertised 150W rating. Critical for owner whose child requires a breathing machine.
When: Continuous issue over 3+ months of ownership
Symptoms owners cite: 120V outlet shuts off after ~1 minute of use; Outlet cycles on and off intermittently; Actual wattage output below advertised specifications
Repairs/costs cited: Owner required to bring own inverter and plug into cigarette lighter outlet as workaround
Recalls/TSBs owners mention: Infiniti stated vehicle is working as designed; avoided resolution for 3+ months and became non-responsive
Cooling fan failure
Engine cooling fan fails without owner fault. At only 31k miles on a relatively new vehicle. Infiniti acknowledged complaints and issued technical bulletin ITB17-048, made design change in newer production, and required module change but issued no recall and did not notify existing owners.
When: 31,000 miles
Symptoms owners cite: Cooling fan inoperable
Repairs/costs cited: Complete cooling fan unit replacement required; noted that plastic cooling fans replaced metal design
Recalls/TSBs owners mention: Technical bulletin ITB17-048 issued; design change and module change made in later production; no recall issued; no owner notification sent despite known issue
Horn electrical short and failure
Horn starts honking on its own without reason and won't stop. When issue recurs, smoke comes from the horn assembly. Horn fuse burns out repeatedly, indicating a short circuit in the horn system. Horn becomes non-functional.
When: Two separate incidents during ownership
Symptoms owners cite: Uncontrolled honking; Horn operates on its own; Smoke from horn area; Horn fuse burns repeatedly; Horn completely non-functional
Repairs/costs cited: Horn fuse replacement ineffective; short circuit suspected but not resolved
Transmission hesitation and acceleration issues
Vehicle exhibits hesitation during acceleration, particularly when pulling into traffic. Described as 'quite scary when you almost get rammed.' Issue occurs randomly and persists even after battery replacement and dealership service.
When: Week 2 of ownership
Symptoms owners cite: Hesitation on acceleration; Delayed response when pulling into traffic; Random occurrence
Repairs/costs cited: Battery replacement performed but did not resolve; dealer could not identify cause
Dashboard and infotainment electrical glitches
Multiple instances of Bluetooth connectivity failure, rear camera malfunction, audio volume spikes without input, dash light flickering, and warning light illumination without clear cause. Issues wax and wane unpredictably.
When: Ongoing throughout ownership
Symptoms owners cite: Bluetooth connectivity failure; Rear camera failure; Audio volume spikes (loud blasts); Flickering dash lights; Warning lights illuminate without clear cause
Sensor and safety system false activation
Slippery road surface sensor activates unexpectedly on highway, causing sudden deceleration and near-accident conditions. AWD overheating sensor activates repeatedly without legitimate cause. Tire mismatch sensor also triggers falsely. Issues have persisted for nearly 2 years despite multiple dealer visits.
When: Ongoing for 2 years
Symptoms owners cite: Slippery road sensor activates on highway without slippery conditions; Sudden unwanted deceleration; AWD overheating sensor activates repeatedly; Tire mismatch sensor triggers falsely
Repairs/costs cited: Dealer special mechanic unable to identify or resolve despite multiple visits
Rear coupling vibration and binding
Rear vehicle vibrates and binds when turning wheel to the left. Dealer identified rear coupler as needing replacement. A recall exists for this issue on the same 2017 QX60 model, but owner's VIN does not qualify for the recall.
When: During normal turning
Symptoms owners cite: Rear vibration when turning left; Binding sensation from rear
Repairs/costs cited: Rear coupler replacement needed
Recalls/TSBs owners mention: Recall exists for same model but VIN excluded from recall coverage
Synthesized from 13 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 4 most recent
My car Infiniti qx60 2017 the horn started to honk with no reason it wouldn't stop honking 1st time, 2nd time it happened it was coming smog from the horns and now the horn won't work changed the horn fuse and it will burn it every time so it has a shortcut somewhere so now we have a car with no horn until is fixed!
I bought my QX60 2017 in April of 2021. fine til wk 2 experienced electrical issues liftgate stops going up or down randomly, hesitation in the acceleration when pulling into traffic (quite scary when you almost get rammed). concerns told to dealership stated I needed to change key fob battery. I already had and it was fine. They insisted I cchangeit so I did.. Not the issue. So I made an…
When breaking the pedal starts to bounce and make a super loud noise like if the rear tire is flat. It does it sporadically at low speed breaking making it hard to stop the car. I have taken it ti the dealer numerous time and the Infiniti special mechanic cant find the issue. Also, when driving on the highway the slippery sensor turns on slowing down the car suddenly almost causing an…
Had electrical trouble with your 2017 INFINITI QX60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2017 INFINITI QX60?
It's a documented issue but not catastrophic. 13 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Based on the 13 complaints filed, electrical issues most often appear around 60,113 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/INFINITI/QX60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.