When starting up after a complete stop, the vehicle will surge. It also happens when you put the car into reverse. The dealership stated they had experienced the same problem and had to replace the transmission. Drove our vehicle in the parking lot but could not recreate the problem so would not do anything further. I feel this is a safety risk. This has happened on numerous occasions.
2017 INFINITI QX60 cruise control problems
moderate 6 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →
Complaints
6
Recalls
0
Avg fix
$600
When does it fail?
Of the 6 cruise control complaints filed for the 2017 INFINITI QX60, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA cruise control complaint has been filed on this vehicle in over 7 years — the issue may be aging out of the active population.
What owners are reporting 2 most recent
Unexplained acceleration caused vehicle to exceed posted speed limit and driver's desired speed. On a city street at approx 7pm I was increasing speed after sitting at a stop light, I slowly started to accelerate, I felt a jolt & vehicle suddenly picked up speed. Not knowing why this was happening I repeatedly pushed the cancel button on the steering wheel & pushed the brake pedal. Vehicle…
Had cruise control trouble with your 2017 INFINITI QX60?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2017 INFINITI QX60?
It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $600 and most owners catch it before it causes a breakdown.
At what mileage does the cruise control typically fail?
Based on the 6 complaints filed, cruise control issues most often appear around 30,425 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/INFINITI/QX60.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.