Strong smell of exhaust leakage coming from rear of vehicle when accelerating. Other owner of mkx had same problem and dealer has corrected.
2017 Lincoln MKX owner complaints
51 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
other 7 complaints shown
Vehicle Leased for 36 months December, 2016. 3 miles on it. At end of lease then purchased the vehicle with a Lincoln Premier Warranty. June 2021 the passenger side dashboard began to lift from its mounting and bubbling up and sort of waffeling across the top of the dashboard then migrating toward the Airbag assembly. Complaint made to Lincoln June 2021. Instructed to take it to a local Lincoln Dealer. Dealer indicated repair would cost some 5 to 6 thousand dollars and that it was not covered under any warranty. Current vehicle mileage: 17,200. Making things worse is that the Airbag is integral to the dashboard. Further lifting and/or peeling off would necessarily present a serious safety and possibly functional hazard, let alone cosmetic features. This is a luxury SUV (Lincoln
The contact owns a 2017 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure impaired the ability to operate the vehicle safely. In addition, the contact stated that the failure prevented the contact from seeing anything behind the vehicle while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
While driving at normal highway speed's the engine shuts down with no throttle response or acceleration. The only option is to coast the vehicle to the side of the road. At that point the engine is at a very slow and rough idle with the orange service wrench and warning lights illuminated across the dash. To regain a throttle response, the operator must turn the vehicle off and restart it, this resets something for a short period of time. This is the fifth time that the vehicle has shut down during normal travel and it has been to the dealer with no codes found and no solution. I now consider this vehicle to be very unsafe after having this failure while being in the left lane passing a tractor trailer truck.
Has carbon monoxide in the cabin on highway driving . I have a co meter as I have had the car in to dealer 7 times for same issue & it is still not fixed. They now claim it is ok but still have 15 ppm in 10 minutes of driving on highway and level still rising. They say this is an acceptable level. I open windows & co level drops to 2ppm. Then close windows & meter reads again in 15 min 15ppm. This car is not safe. & Lincoln will not take it back. Please contact me & take car for testing if you wish I have 3 months left on lease .then someone new will die driving this not knowing this issue. This has been going on for 2.5 years does not have issue in city driving meter does not move over 3ppm . Only on highway driving. Even more when climbing grades . Levels go up to 15ppm in 5-8 min.
Strong smell of rotten eggs in passenger cabin. Became stronger as vehicle speed increases . A/c in use.
Strong smell of rotten eggs in passenger cabin. Became stronger as vehicle speed increases . A/c in use. All passengers developed headaches.
brakes 5 complaints shown
The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer. The vehicle was not diagnosed or repaired due to parts being on back order. The contact called another local dealer, Rosen Ford Belleville (222 County Hwy PB, Belleville, WI 53508); and it was confirmed that parts were on back order. The manufacturer was contacted, but no additional assistance was provided. The contact had not experienced a failure.
Brake fluid leaks, loss of braking. Brake light showing on dash. Noticeable leak when parked. When driven, brakes have to be pressed to floor to begin operating
The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a recalled noticed regarding a potential brake(s) failure. Currently the manufacture does not have sufficient parts and does not provide any ETA on when parts do become available. In the light of the situation, I would rather filed a complaint than risking my life or the lives of others due to the manufacture unable to provide the need parts to resolved this serious issue. I am taking proactive steps to protect myself before I find myself in the worst case scenario.
The contact owns a 2017 Lincoln MKX. The contact stated while driving approximately 30-40 MPH and depressing the brake pedal, the vehicle failed to respond. The contact stated that the vehicle was coasted downhill to decelerate. The contact pulled into a parking lot and engaged the parking brake to stop the vehicle. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear brake hoses needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 25V544000(Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
electrical 3 complaints shown
Tl* the contact owns a 2017 Lincoln mkx. The contact received NHTSA campaign number: 17v226000 (electrical system). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mac haik jackson Chrysler Dodge Jeep Ram 5395 interstate 55 north frontage rd, jackson, ms 39206 (844) 332-1864 who stated the remedy parts were not available. The vehicle was not diagnosed or repaired. The contact did not experience a failure. The manufacturer was not contacted. Parts distribution disconnect.
Recall notice 19s41. Received notification on 5/2/2020 that parts are available. Contacted local dealership, felix sabates Lincoln, on 5/5/2020 to schedule recall. Was told at the time, they had to order the part for recall and it will be approximately 2-3 weeks. On 6/2/2020, I made another call asking for update on recall parts.was told that part has not arrived and it will be another 2 weeks. Called again on 6/15/2020 for update. Again was told still waiting on parts. Maybe another 2 weeks. Called again on 7/1/2020 and was told parts still have not arrived. The gave the reasoning as covid-19 as the problem for delay in receiving parts. Called Lincoln on 7/13/2020 and was told to contact local dealership for update. Called dealership again on 7/29/2020 and have not received a call back as
What component or system failed or malfunctioned, and is it available for inspection upon request? Battery drain How was your safety or the safety of others put at risk? stranded due to battery failure Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
engine 2 complaints shown
While driving on interstate 271/480 my check engine light started flashing and my car suddenly died putting me in harms way as I tried navigating 3 lanes to get to the berm. It was towed to 2 different Lincoln dealerships where they both confirmed the engine lost compression and would need a full replacement. This vehicle is only a 2017 and 100K miles and shouldn't have total engine failure at that age. I read articles on NHTSA investigating Ford engines and feel this may have a similar engine issue and is worth investigating. Please let me know how I can assist.
I was driving at 50 MPH on a main highway when suddenly heard a bell tone, the car began to slow down, the engine had shifted into neutral and the message center stated the engine was shutting off. I steered to the side of the road and restarted the engine. This has left me quite shaken as we have only owned this vehicle for a little over 2 weeks and do not know what to expect. We have seen this has occurred with other owners, also.
powertrain 1 complaint shown
Tl* the contact owns a 2017 Lincoln mkx. The contact stated that the vehicle was designed to have a tow mode, which would allow the vehicle to tow. While the 39,000 lbs vehicle was towing a 50,000 lbs rv, the vehicle's battery failed. The vehicle was designed to go into park mode, which locked all four tires when the battery failed. Once the vehicle went into park mode, it caused the vehicle to be dragged by the rv for several miles. The contact stated that the park mode feature should not occur since the vehicle was in neutral when in tow mode. The contact called camelback Ford (1330 e camelback road, phoenix, az 85014; 602-635-7551) and was informed that the vehicle functioned as expected according to the design of the feature. The manufacturer was made aware of the issue, but the contac
seatbelts 1 complaint shown
Belt jams without letting me pull it to put it on.
lighting 1 complaint shown
I recently had some touch up work done on my car. While in I had an estimate done on my headlights because they constantly had condensation and moisture inside the light cover, This is at all times of the day and especially challenging in the winter months when there was ice frozen over. My body shop called the local dealer to get pricing on parts. Can provide the body shop and dealership if needed. When talking to the service department they informed my body shop that they had issues with the original install of these lights and the seals were compromised letting moisture in that could not easily leave. This explains why, not one, but both of my lights are doing the same thing and compromising my safety especially at night. They are only giving out partial light due to having heavy