SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 30 MPH. NOT NEAR ANY OVERPASSES OR OTHER VEHICLES.
2017 mercedes-benz CLA-Class body problems
severe 3 complaints filed with NHTSA · avg repair $1,500
Complaints
3
Recalls
0
Crashes
1
Avg fix
$1,500
What owners are reporting 3 most recent
The Panoramic Sunroof Glass front cover has detached three times from my 2017 CLA 250 (VIN#[XXX]). The first time that it detached was with the previous owner and was repaired at a Mercedes dealership in Tampa Florida. It has since detached twice with ME and I have only owned it for 12 months. The first time that it detached with me, I was driving approximately 60 MPH on I-85 in Montgomery. AL.…
The contact owns a 2017 Mercedes-Benz CLA250. The contact stated while driving 68-70 MPH, the front roof panel separated from the vehicle and flew off. The contact related the failure to NHTSA Campaign Numbers: 23V854000 (Structure) and 21V197000 (Structure). The dealer was notified of the failure and informed the contact that the VIN was not included. The manufacturer was notified of the failure …
Common questions
How serious is the body problem on the 2017 mercedes-benz CLA-Class?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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