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ProblemsByVin File / 2017-MERCEDES-BENZ-CLA-CLASS NHTSA data synced 8 hours ago
2017 · Mercedes-Benz

Mercedes-Benz CLA-Class problems

Light NHTSA footprint — 27 owner complaints. Either a clean record or thin data; we'll show what's there.

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Reliability score
8.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate
Should you avoid this 2017 CLA-Class?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Top trouble spots 6 categories with 3+ complaints

airbags
5 reports · fails ~20,000 mi · avg $1,100
severe
electrical
5 reports · fails ~40,458 mi · avg $850
moderate
powertrain
4 reports · fails ~35,000 mi · avg $2,500
moderate
body
3 reports · fails ~70,000 mi · avg $1,500
severe
engine
3 reports · fails ~65,000 mi · avg $3,100
moderate
visibility
3 reports · fails ~75,750 mi · avg $350
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2017 CLA-Class's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2017 CLA-Class?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2017 CLA-Class · engine
Upon startup in cold weather...strong odor of gasoline can be noticed in passenger compartment. Internet search shows this to be a problem with the fuel line connected to the high pressure fuel pump.
12/23/2020 · at 65,000 mi · NHTSA ODI #11384705.0 · see engine pattern →
2017 CLA-Class · engine
Tl* the contact owns a 2017 Mercedes-benz cla250. The contact stated that soon after having her oil changed, a coolant warning light illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where coolant was added. The contact also…
2017 CLA-Class · airbags
Tl* the contact leased a 2017 Mercedes-benz cla250. The contact stated that the vehicle was included in NHTSA campaign number: 17v62700 (air bags). The contact stated that if the air bags deployed, it would cause injury to her family. The contact called a local dealer…
2017 CLA-Class · body
Sunroof exploded while driving down the road at approximately 30 MPH. Not near any overpasses or other vehicles.
10/31/2017 · at 6,000 mi · NHTSA ODI #11041759.0 · see body pattern →
View all 27 owner complaints →
Had a problem with your 2017 Mercedes-Benz CLA-Class? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2017 Mercedes-Benz CLA-Class reliable?

Mostly yes. With a reliability score of 8.4 out of 10 based on 27 owner complaints filed with NHTSA, the 2017 Mercedes-Benz CLA-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2017 Mercedes-Benz CLA-Class?

On the NHTSA data, the 2017 Mercedes-Benz CLA-Class does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.4/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2017 Mercedes-Benz CLA-Class?

Based on NHTSA records, the most-reported issue is airbags, with 5 complaints filed. Typical failure occurs around 20,000 miles. Average repair cost runs about $1,100 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 20,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz CLA-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Mercedes-Benz CLA-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 27 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2017/Mercedes-Benz/CLA-Class. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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