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ProblemsByVin File / 2017-RAM-4500 NHTSA data synced 5 days ago
RAM

2017 RAM 4500 problems

The 2017 RAM 4500 has 7 active recall campaigns on file and only 4 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.

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The 2017 RAM 4500 has 4 NHTSA owner complaints and 7 recalls on file (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.

RAM 4500 owner complaints by model year
Model yearOwner complaintsRecalls
2014 4500 8 9
2015 4500 7 8
2016 4500 1 7
2017 4500 (this page) 4 7
2018 4500 8 7
2019 4500 6 10
2020 4500 3 10
2017 RAM 4500
Photo: Florian Pépellin / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the RAM 4500
0 5 10
Reliability score
Not rated

Limited NHTSA data — only 4 complaints on file. The score reflects what's reported, but a small sample skews easily. 7 active recalls on file.

0
Critical
7
Severe
0
Moderate
Should you avoid this 2017 4500?
Not enough data for a verdict

Only 4 NHTSA complaints on file — too few for a confident call. The 7 active recalls above remain authoritative; read those first.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2017 4500's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->

What owners are saying recent NHTSA-filed complaints · verbatim

2017 4500 · suspension Crash
The contact owns a 2017 RAM 4500. The contact stated while towing 3 vehicles and driving 60 mph, when the front of the vehicle began to vibrate. The contact stated no warning light was illuminated. The contact stated he continued driving but began to change to the right lane…
10/20/2021 · at 280,000 mi · NHTSA ODI #11437474.0
2017 4500 · brakes
The contact owns a 2017 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
08/18/2025 · NHTSA ODI #11681459.0
2017 4500 · powertrain
Tl* the contact owns a 2017 Ram 4500. While driving various speeds, the transmission erroneously switched into neutral and the vehicle decelerated. During the failure, the service engine indicator illuminated and the display indicated that the transmission was still in the drive…
01/18/2019 · at 20,000 mi · NHTSA ODI #11170717.0
Had a problem with your 2017 RAM 4500? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Active recalls showing 3 of 7

severe NHTSA 24V896000 November 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Fix: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
severe NHTSA 21V398000 May 27, 2021

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles

Wheel separation can cause a vehicle crash.

Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
severe NHTSA 18V332000 May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
View all 7 recalls →

Under investigation 1 open at NHTSA

RQ Power Train › Automatic Transmission · opened July 2025

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ25003 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2017 RAM 4500 reliable?

Limited NHTSA data. Only 4 owner complaints have been filed for the 2017 RAM 4500, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.

Should you avoid the 2017 RAM 4500?

Only 4 NHTSA complaints on file — too few for a confident call. The 7 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2017 RAM 4500 without a meaningful complaint sample — doing so off a handful of filings would be guesswork.

What should I check before buying a used 2017 RAM 4500?

There isn't enough NHTSA complaint data on the 2017 RAM 4500 to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.

Is the 2017 RAM 4500 a good used car to buy?

Hard to say from federal data alone — only 4 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.

What's the most common problem on the 2017 RAM 4500?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my RAM 4500 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 RAM 4500?

Hard to say from NHTSA data alone with only 4 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 5 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2017/RAM/4500. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with RAM. Some links on this page are affiliate links and we may earn a commission if you purchase through them.
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