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ProblemsByVin File / 2020-RAM-4500 NHTSA data synced 2 hours ago
2020 · RAM

RAM 4500 problems

5 active recall campaigns on file, only 3 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.

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Reliability score
8.4 / 10

Limited NHTSA data — only 3 complaints on file. The score reflects what's reported, but a small sample skews easily. 5 active recalls on file.

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Critical
5
Severe
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Moderate
Should you avoid this 2020 4500?
Not enough data for a verdict

Only 3 NHTSA complaints on file — too few for a confident call. The 5 active recalls above remain authoritative; read those first.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 4500's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 4500 · visibility
The contact owns a 2020 Ram 4500. The contact stated that while driving approximately 65 MPH during a rainstorm, the windshield wipers were activated; however, the windshield wipers failed to engage as needed. The contact attempted to activate the windshield wipers several…
10/03/2025 · at 50,000 mi · NHTSA ODI #11691170.0
2020 4500 · fuel system
The contact owns a 2020 Ram 4500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that…
06/01/2022 · NHTSA ODI #11466951.0
Had a problem with your 2020 RAM 4500? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Active recalls showing 3 of 5

severe NHTSA 21V023000 January 26, 2021

Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems

A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Fix: Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.
severe NHTSA 21V016000 January 20, 2021

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles

A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Fix: Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
severe NHTSA 20E031000 May 13, 2020

LiquidSpring LLC (LiquidSpring) is recalling certain Compressible Liquid Adaptive Suspension Systems (C

A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Fix: LiquidSpring has notified the purchasers, and the affected vehicle manufacturers will file recalls to have their dealers inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. The recall May 13, 2020. Owners may contact LiquidSpring customer service at 1-765-474-7816, extension 1.
View all 5 recalls →

Under investigation 1 open at NHTSA

EA Fuel System, Diesel › Delivery · opened March 2023

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA23001 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2020 RAM 4500 reliable?

Limited NHTSA data. Only 3 owner complaints have been filed for the 2020 RAM 4500, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.

Should you avoid the 2020 RAM 4500?

Only 3 NHTSA complaints on file — too few for a confident call. The 5 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2020 RAM 4500 without a meaningful complaint sample — doing so off a handful of filings would be guesswork.

What should I check before buying a used 2020 RAM 4500?

There isn't enough NHTSA complaint data on the 2020 RAM 4500 to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.

Is the 2020 RAM 4500 a good used car to buy?

Hard to say from federal data alone — only 3 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.

What's the most common problem on the 2020 RAM 4500?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my RAM 4500 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 RAM 4500?

Hard to say from NHTSA data alone with only 3 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 2 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/RAM/4500. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with RAM. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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