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ProblemsByVinFile / 2017-RAM-5500NHTSA data synced 1 day ago
RAM
2017 RAM 5500 problems
Light NHTSA footprint — 19 owner complaints and 7 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2017 RAM 5500 has 19 NHTSA owner complaints and 7 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 6 complaints, typically surfacing around 173,447 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
7
Severe
0
Moderate
Should you avoid this 2017 5500?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.2/10 — around the segment average
7 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2017 RAM 5500? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 6 owner reports
· tends to show around 173,447 mi · ~$2,500 to fix
brakes — 3 owner reports
· tends to show around 88,000 mi · ~$450 to fix
⚠ The one to take seriously: powertrain is flagged
severe on this model
, showing up around 173,447 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 7 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.2/10 model. The priciest documented failure is
powertrain (~$2,500) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2017 5500· powertrainFire
On I-40 eastbound mile marker 121 vehicle starts to shake and vibrate violently. I hear an explosion under the truck which cause a loss of power and had to fight with truck to get it off the road all why at a speed of 65 MPH. Transfer case exploded cutting wire harness in half…
While driving a vibration was noticed at speeds above 45 MPH. During transit the transfer case exploded causing a major failure of multiple systems. This failure occurred on a state highway leaving waco tx at 445 a.m. Police were dispatched to block traffic from further…
Tl* the contact owns a 2017 Ram 5500. While driving approximately 50 MPH, the vehicle shifted out of gear and went into neutral. Without warning. The failure recurred several times. The vehicle was taken to southfork Chrysler Dodge Jeep Ram (844-350-9615, located at 17725 s…
The contact owns a 2017 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer…
Had a problem with your 2017 RAM 5500?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Fix: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles
Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Mostly yes. With a reliability score of 7.2 out of 10 based on 19 owner complaints filed with NHTSA, the 2017 RAM 5500 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2017 RAM 5500?
The 2017 RAM 5500 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.2/10 — around the segment average; 7 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2017 RAM 5500?
Inspect the powertrain first — it's the most-reported issue on this model, with 6 owner complaints filed. Typical failure occurs around 173,447 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2017 RAM 5500 a good used car to buy?
It scores 7.2 out of 10 on our NHTSA-based read of 19 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 173,447 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2017 RAM 5500?
Based on NHTSA records, the most-reported issue is powertrain, with 6 complaints filed. Typical failure occurs around 173,447 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 173,447 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM 5500 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2017 RAM 5500?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 19 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2017/RAM/5500.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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