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The 2020 RAM 5500 has 10 active recall campaigns on file and only 8 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.
The 2020 RAM 5500 has 8 NHTSA owner complaints and 10 recalls on file (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2017 5500 | 19 | 7 |
| 2018 5500 | 37 | 8 |
| 2019 5500 | 12 | 10 |
| 2020 5500 (this page) | 8 | 10 |
| 2021 5500 | 3 | 5 |
| 2022 5500 | 26 | 4 |
| 2023 5500 | 0 | 3 |
Limited NHTSA data — only 8 complaints on file. The score reflects what's reported, but a small sample skews easily. 10 active recalls on file.
Only 8 NHTSA complaints on file — too few for a confident call. The 10 active recalls above remain authoritative; read those first.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ram 5500. The contact stated that while driving at an undisclosed speed and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an…
The contact owns a 2020 Ram 5500. The contact stated that while driving and slamming on the brakes, the front driver's side seat belt failed to retract. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown dealer, where the…
While driving on the freeway at 75 mph transfer case went into neutral. No power to wheels. I managed to coast off the freeway and then towed to dealership. Dodge 5500 trucks are used for heavy hauling such as fire trucks, ambulances and in the west ranchers. If a rancher is…
A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.
Reduced visibility increases the risk of a crash.
An engine stall increases the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA23001 on NHTSA →
How NHTSA investigations work, and what's open now →
Limited NHTSA data. Only 8 owner complaints have been filed for the 2020 RAM 5500, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.
Only 8 NHTSA complaints on file — too few for a confident call. The 10 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2020 RAM 5500 without a meaningful complaint sample — doing so off a handful of filings would be guesswork.
There isn't enough NHTSA complaint data on the 2020 RAM 5500 to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.
Hard to say from federal data alone — only 8 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
Major repair items haven't been flagged often enough on this vehicle to single one out.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Hard to say from NHTSA data alone with only 8 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.